About Us
Public Interest Disclosure (Whistleblowing)
Four Seasons Health Care are committed to the highest standards of openness,
probity and accountability.
Arrangements
The Public Interest Disclosure Act places a responsibility
on an employer to deal with certain complaints by an employee in a fair
and reasonable manner. It does not give a general right of protection
to employees. Employees themselves are only protected if they have acted
in a responsible and reasonable manner and made the complaint in good
faith.
These arrangements are intended to provide protection for employees who
'blow the whistle' on situations where the company, for example, may be:
Breaking the criminal law
Breaching health and safety regulations
Conducting their business in a dangerous manner
Breaching standards of care of residents or patients
Engaging in environmentally damaging activities.
Employees in Four Seasons Health Care who have a cause for concern or
complaint should utilise the options open to them.
Four Seasons Health Care procedures, and the law, encourage employees
to exhaust internal processes before considering any course of action
external to the Company.
The options for action are detailed within the Company 'Whistleblowing'
procedure which is available from all Managers and is in the Employee
Handbook.
In summary, any complaints or allegations should be referred to your
direct manager, a more senior manager, or to the Human Resources Director,
Four Seasons Health Care, Emerson Court, Alderley Road, Wilmslow SK9 1NX
or by email to peter.buckle@fshc.co.uk.
There is also a dedicated, confidential freephone Four Seasons Health
Care 'whistleblowing line' - 0800 856 0063.
Once the concern is raised it will be investigated and initially assessed
to determine what action should be taken. This may involve an internal
enquiry or a more formal investigation. For disclosures that concern potential
criminal allegations, the company may have to inform the police. For disclosures
that concern e.g. abuse of a service user, the appropriate regulatory
body may have to be informed.
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