Welcome to Avonmead Care Home

Avonmead Care Home is a purpose-built home near to the beautiful market town of Devizes in Wiltshire, with a beautiful garden and patio overlooking the Kennet and Avon Canal. From here, people enjoy the spectacle of the annual Devizes to Westminster canoe race every Easter.

Avonmead offers a variety of levels of residential and nursing care tailored to suit the individual needs of each resident, and the home have considerable expertise in caring for those with dementia. We also offer short-stay respite care that can be booked up to a year in advance, which can be helpful when planning holidays and short breaks.

At Avonmead Care Home, residents are considered part of the family. We put their health and happiness at the heart of everything we do, and our dedicated team of nurses and carers actively encourage residents to take part in all decisions - contributing to everything from the way their rooms look to the therapies they receive.

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Life at Avonmead Care Home

A carer and a resident

Friendly caring staff and management, food not to all tastes but alternatives offered.
All in all a comfy home, suitable for all.

Maggie Chart, Daughter of Resident/Service User at Avonmead Care Home

My husband went into respite at Avonmead Care Home temporary. I have been so pleased with the care he has been provided. The staff always willing to listen and help. I would thoroughly recommend the home as have received excellent care.

Linda Marks, Wife of Resident/Service User at Avonmead Care Home

I had no idea a nursing home could be so friendly, warm and informal. The team of carers and nurses are like a family and are so patient with my dad. They laugh a lot and love caring for and being with older people. It´s a small home in a beautiful setting on the canal with a lovely big garden complete with fat hens. One of the best things is that most staff have been there long enough that they really know the residents, and are not just doing this work as a job, but because they find it rewarding. I have been constantly amazed by their kindness and willingness to help solve any problems whether medical, social or practical.

Theresa Coe, Daughter of Resident/Service User at Avonmead Care Home

What can one say, excellent. After I have been coming to see my husband for 10 years.

Maureen Hatter, Wife of Resident/Service User at Avonmead Care Home

Types of care

Residential care

This is for those who may need some help with daily activities such as eating, washing,...

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Dementia care

People living with dementia have different needs, so either a residential or nursing care home...

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Nursing care

Someone may need nursing care if they have a certain physical condition or difficulties. This...

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Respite care

Respite care, or short-stay care, means someone can stay at Avonmead Care Home whether...

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End of life / palliative care

It's vital that everyone gets the right care and support at this important and sensitive time....

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Intermediate care

Also known as "step-up, step-down", or rehabilitation care, intermediate care offers an alternative...

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Facilities & services

Making care special is at the heart of Avonmead Care Home in Devizes. Our philosophy starts with getting to know each person as an individual and understanding what they need.

  • All ensuite
  • All single rooms
  • On site hairdressing
  • Library
  • Quiet lounge
  • TV lounge
  • Lifts
  • Landscaped gardens
  • Patio
  • Personal telephone
  • Wi-fi

Our news

care homes provider wins award

26 Sep 2016

Four Seasons Health Care has become overall winner of the UK Customer Experience Awards for 2016. It was chosen by the judges ahead of more than 750 companies across all sectors of industry for its Quality of Life programme that has helped to achieve customer satisfaction levels of over 97% in its care homes. Four Seasons was also winner in the award category for “Insight and Feedback – A Focus on Understanding.”

Charlotte Oppong-Agyare, Marketing Director for Four Seasons, said: “It is a huge endorsement for Quality of Life to have been selected as the best customer experience programme in the UK and it’s a credit to the 20,000 people in our care teams who have used it to listen to the 16,000 residents in our homes to understand how we can give them a better experience and make them happy.”

The Quality of Life Programme uses technology that is exclusive to Four Seasons to give insights into the day to day experience of people in more than 300 care homes. Residents, their families and health professionals can use iPads that are linked to purpose-designed software systems, to tell the company what they think about any aspect of care. The information is transmitted in real time to the Home Manager and Regional Manager. This is very different from the paper-based surveys conducted across the industry once or twice a year, where feedback is usually out of date by the time it is collated.

Charlotte Oppong-Agyare said: “Since we introduced the programme into all of our homes last year our average customer satisfaction rating has increased from 92% to its current level of just over 97%. Among our Home Managers 90% say it has reduced paperwork freeing up to eight hours a week of their time, which can now be spent with their care teams and residents. They also say the programme has helped to drive a culture change, with 95% saying it has encouraged care teams to take ownership and resolve small issues as they are found.”

Since its launch seven years ago, The UK Customer Experience Awards has become one of the most important events for customers experience professionals. The Awards are judged by panels of independent business men and women, using scoring methodology and criteria, endorsed by Cranfield School of Management.

care homes provider wins customer service award

joke day at care homes

13 Jul 2016

It appears an Inspector Poirot lookalike snuck into Avonmead Care Home in Devizes at the beginning of the month, to investigate why everyone was having so much fun.

Home Manager, Kevin Walsh donned the disguise as part of the International Joke day celebrations on Friday 1st July 2016.

Kevin Walsh said: “There were lots of fun activities and some very funny jokes doing the rounds around the home. I think some of the jokes came out of a Christmas cracker, but it was important to see everyone having a good time. Laughter is the best medicine, and is very contagious. When I donned my ‘disguise’ the residents and the team alike couldn’t stop howling. I have no idea why. I did keep delivering the line ‘I moustache you a question’, which had the same response the first time and the last time I said it.”

Would you like to work for Four Seasons? Take a look at our list of current vacancies on our careers section of the website.

Avonmead-Pet-therapy-Charley-the-Donkey-1

1 Jun 2016

When Home Manager Kevin Walsh waited to welcome the latest guest into Avonmead Care Home in Devizes, Charley wasn’t exactly what he was expecting.

The mischievous donkey is one of the home’s latest pet therapy guests, for the residents to pet and relax with. Before Charley met the residents, he was treated to a show round the home. Not content with just seeing the lounge he also wanted to visit some of the bedrooms, and even began to get in the lift.

Kevin Walsh said: “Charley was definitely a character. Once we got him into the lounge with the residents though he really came into his own and all of the residents really loved seeing him. Some even remarked that he’s bigger than our Avonmead guinea pigs.

“Charley was certainly a talking point with residents all reminiscing about the donkey rides they used to have as children. They were very sad when it was time for Charley to leave. I’d like to thank Charley and his very patient handler for coming in to visit us.”

Would you like to work for Four Seasons? Take a look at our list of current vacancies on our careers section of the website.

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Contact our care home

If you'd like to arrange a visit to Avonmead Care Home in Devizes, or talk to us about our care options, please call, email, or fill in the contact form.

Care home manager: Kevin Walsh

11 Canal Way, Devizes, Wiltshire, SN10 2UB

01380 561406

01380 729299

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