Company Information

Welcome to the new Four Seasons Health Care website. We hope you will find it user friendly and easy to access the information you require.

The go-live is not the end of the story as the site will be continuously developed. If you have suggestions for improvements we would like to hear them. Please contact our web content manager, Geoff Hannam by clicking here

I would like briefly to highlight a few developments that are featured in more detail elsewhere on the site. First service developments.

Almost nine in every ten Four Seasons Health Care homes in England, about 88% per cent, are rated good or excellent in the latest Care Quality Commission inspection ratings. This positions Four Seasons as one of the highest quality care providers. My congratulations to our staff who made this achievement possible by their diligence and caring.

I want to acknowledge that our homes in Scotland and Northern Ireland are also achieving substantial improvements in quality performance. However, they are subject to different regulatory regimes.



We continue to expand the availability of our award winning PEARL Specialist Dementia Service, with a total of 28 homes now having achieved accreditation. We aim to have 160 homes with PEARL accreditation by the end of 2012.

PEARL was recognised for its market-leading excellence by being awarded the prestigious 2009 Guy Rotherham Care Home Award by The Improvement Foundation. 

Our care home occupancy has grown to 87.4%, which is a considerable achievement against a backdrop of declining occupancy across the industry.

This has been achieved by a focus on quality and building reputation and good working relationships with health and social care commissioners and managers. Another important aspect is our development of diversified services for people who are physically frail or suffering from the onset of dementia, chronic neurological conditions, or in need of respite care, intermediate care and rehabilitation or terminal care.

Today around 80% of our beds are for residents requiring nursing or high dependency care and 20% residential. In this, we benefit uniquely from synergies with our specialist care provider, The Huntercombe Group which is a leading provider of treatment for patients with complex conditions. The Huntercombe expertise is available to support broadening the portfolio of services in our care homes.

Turning to business developments, we are in negotiations to extend £790 million of loans that mature in September this year. The majority of this debt was syndicated by lender Titan in the form of publicly traded notes. Most of these notes were taken up by commercial banks, institutional investors and hedge funds. With support of our financial advisers, Gleacher Shacklock, we are in discussions with the noteholders with a view to reaching agreement to extend the loan on improved terms that we believe represent an attractive investment proposition - and a secure one given our strong underlying business performance .

A presentation to the noteholders, including an overview of our business performance was given in April and this can be viewed in full on this site

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We have concluded agreements to take over the operations of 12 additional care homes and three specialist units. This includes the transfer from Eton Square Healthcare of seven care homes and, in a separate transaction, the transfer from Craegmoor of five care homes and three units for people with learning difficulties. The premises that Craegmoor have transferred were leased from Four Seasons and both companies agreed it made sense for their operation to transfer to us as the owner of the facilities.

The homes that Eton Square has transferred to us are also leasehold and we have taken over the leases by mutual agreement after they became due for re-negotiation. These transactions provide strategic additions to our portfolio that are a good fit with the locations of our existing homes.