Welcome to Grosvenor Park Care Home
You'll find Grosvenor Park near the new Moorfield development and the Northern Echo Darlington Arena in Darlington, County Durham.
Here our dedicated team of staff provides excellent 24 hour residential, dementia residential, short break and day care to older people. Each resident's needs are paramount.
Ours is a friendly and comfortable home. We have sensory gardens where residents can enjoy various sounds, smells and sights, and a choice of large single en-suite bedrooms.
At Grosvenor Park Care Home, residents are considered part of the family. We put their health and happiness at the heart of everything we do, and our dedicated team actively encourage residents to take part in all decisions - contributing to everything from the way their rooms look to the therapies they receive.
Life at Grosvenor Park Care Home
Our dedicated activity coordinator ensures each resident has something stimulating and enjoyable to look forward to each day. There are group pastimes and diversions, and one-to-one activities for those preferring quieter moments.
We run shopping trips to town and local places of interest, and entertainment evenings. Local churches also do regular visits.
Mum was reluctant to enter residential care, she loves it now she is there.
Company of her own age has been wonderful for her and the security has helped her settle well. She now has no worries and seems much happier.
Since my mum came in here, I am quite satisfied and happy with the way she has been looked after.
I can highly recommend this care home. The atmosphere is warm and friendly. My husband has settled very well here and the staff have gone out of their way to make sure he is happy, not always easy!, but they do their best.
I see mum every 3/4 weeks. The staff and management are all so nice. It is one of the best care homes you can stay in. My mum is very happy to be one of the residents here. The staff and management are so very helpful to the residents and the families.
The staff are very friendly and polite also patient with residents. The management go out of their way to help in any way possible. There is always different activities for residents if they want them and the management and staff are always looking for more things to do.
I have been a resident since 2006 and I have been very happy. The staff and carers are excellent. I would recommend anyone thinking of bringing a relative to this home that they will be well looked after.
I would recommend this care home as all residents appear friendly, dedicated and efficient and the residents all seem to be happy and content.
I am quite happy living here, the home is comfortable. The staff tend to my needs and are very good.
The homes is excellent clean & comfortable everyone makes me feel at home. The care staff are excellent with caring attitudes.
The home is lovely and clean in general, management are good the care staff are good.
Types of care
This is for those who may need some help with daily activities such as eating, washing,...
People living with dementia have different needs, so either a residential or nursing care home...
Respite care, or short-stay care, means someone can stay at Grosvenor Park Care Home whether...
End of life / palliative care
It's vital that everyone gets the right care and support at this important and sensitive time....
Also known as "step-up, step-down", or rehabilitation care, intermediate care offers an alternative...
Facilities & services
Making care special is at the heart of Grosvenor Park Care Home in Darlington. Our philosophy starts with getting to know each person as an individual and understanding what they need.
- All ensuite
- All single rooms
- On site hairdressing
- Quiet lounge
- TV lounge
- Landscaped gardens
- Sensory gardens
21 Mar 2017
Four Seasons Health Care were well represented at the finals of the British Journal of Nursing Awards earlier this month with four colleagues flying the flag for the organisation.
Gary Cousins was a runner up in the Infection Control and Prevention Nurse category, Colin Sheeran was a runner up in the Mental Health Nurse of the Year category and Joanne Strain was a runner up in the British Nurse of the Year category.
However, further plaudits need to be given to Alana Irvine who was crowned the Nutritional Nurse of the Year, after being nominated by colleagues for her continued commitment to residents’ nutrition.
Alana has been part of the driving force behind Four Seasons nutrition innovations to meet the varying needs of the people in our care. We are able to monitor residents’ nutritional needs, with technology that flags up weight loss, whether a resident has difficulty swallowing or needs assistance when eating or drinking to the care team.
Nutrition is something we take very seriously here at Four Seasons and Alana’s win recognises all of the hard work done across the board in this area.
7 Mar 2017
Joanne Strain is Head of Nursing at Four Seasons Health Care
I began my career as a nurse with Four Seasons Health Care in 1999. I had done my training as a mature student. I first worked in a FSHC care home about 25 years ago after having my four children and then I moved to a nursing auxiliary position with a local Trust.
I decided I wanted to fulfil my dream of being a nurse and I went about gaining the 5 GCSE’s I needed to get into nursing college/university. Just before I started nursing school, I was one of ten people in NI to complete what was then the very new NVQ in direct care.
My desire was not to work in a hospital but in a care home – my career to date was working with mainly older people – even during my nurse training, I preferred medical wards to other wards because of the high percentage of older people needing care.
I started working as a staff nurse and within a year I was a sister/deputy manager. During this time I completed my degree and I then moved in 2001 to be a home manager. During this time I opened a small very successful dementia residential unit within the large home. This was in the days when we were just beginning to understand that we needed to rethink the way we managed dementia care.
In 2004 I became a regional manager and had 14 homes in my portfolio. As the need for good dementia care intensified, we opened more dementia units across the region and even extended a learning disability unit providing very specific care according to need.
My passion for elderly people and dementia care led me to undertake a post graduate diploma in dementia studies at Stirling University.
In 2012, I was fortunate to become Head of Nursing, Care Standards and Quality in NI. During these years myself and my team set up many pro-active initiatives including a training centre where we successfully helped many nurses update their clinical skills. Some of the pro-active training such as G-Tube replacement and complex tracheostomy care meant that residents did not need to go to hospital – it is my vision for the coming year to implement clinical training sites across the MD regions to enable our nurses to be up-skilled and confident leaders.
I took up the post of Head of Nursing (UK) at the beginning of 2016. I have continued my passion for learning and one of the areas I wanted to review was adult safeguarding. I have now completed a post graduate diploma in Adult Safeguarding and am now in my MA year.
I have been really impressed by the standard of care and leadership of our nurses across the UK and believe we can build on that. I am confident that FSHC are leaders in care and that nurses are absolutely central to continuing to lead across the sector.
Of course I have to mention all the great things we hope to accomplish this year which will help our nurses such as the nurses forum, face book as well as a brand new nurse specific Twitter site where we will not only continue to ‘tweet’ news but we will hold Twitter Chats as guided by your needs.
We will involve nurses more in various projects going forward. I believe we are leaders in this field and no other providers come close to the nurse communication strategy that FSHC has planned this year. My vision for our 3000 nurses is to have nurses who believe that we are all leaders and will continually strive to provide the best care possible for our residents.
31 Oct 2016
Two Darlington care homes actively using a quality of life programme to improve feedback services for their residents have earned an award for the scheme.
Grosvenor Park Care Home, off Burnside Road, and Riverside View Care Home, off Hutton Avenue, were brought into the digital age with iPads being used to get residents and their families to fill in questionnaires and give general feedback on any aspect of care.
The system, introduced by care home owner Four Seasons Healthcare, has now been recognised with an award from the UK Customer Experience panel as the homes move from paper-based copies to online responses.
Amanda Cunningham, Regional Managing Director of Four Seasons Healthcare, said: “This feedback has enabled our care teams to find and fix issues or niggles.
“When the majority of our residents are of the generation who don’t like to make a fuss, our quality of life programme has helped us to uncover customer needs that they might otherwise not have expressed.”
The Darlington homes are both rated “good” overall by the Care Quality Commission.
Contact our care home
If you'd like to arrange a visit to Grosvenor Park Care Home in Darlington, or talk to us about our care options, please call, email, or fill in the contact form.
Care Home Manager
Burnside Road, Darlington, DL1 4SU