Welcome to Harbour View Care Home

You'll find Harbour View Lodge in a residential area of Whitehaven, Cumbria, overlooking the harbour and town, within easy reach of shops and other amenities.

Here our registered nurses, and care assistants, many who've completed their NVQs in health and social care, provide high quality 24-hour care. We're experienced in looking after people with varied and complex needs, both long term and for short respite stays.

Harbour View Lodge has well laid-out gardens, and residents can enjoy the fresh sea air sitting out here or on the patio. Our communal lounges and dining rooms are bright and airy and enjoy views over the Irish Sea.

All bedrooms are single en-suite, and fitted with a nurse-call system. We love residents to personalise these spaces with mementos from their own homes, and they're welcome to choose their own decor and bedding if they prefer.

Contact our home

Life at Harbour View Care Home

A carer and a resident

Everyone treated him with respect and kindness and fairly good humour which I know he appreciated more than words can express. He enjoyed the concert very much and it gave me a good deal of pleasure to see him having such a good laugh!

Mrs Heather Greenop, relative of resident at Harbour View Care Home

Types of care

Dementia care

People living with dementia have different needs, so either a residential or nursing care home...

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Nursing care

Someone may need nursing care if they have a certain physical condition or difficulties. This...

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Short-stay care

Short-stay care is often called "respite care". It means someone can stay at Harbour View Care...

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Specialist care

Harbour View Care Home also offers specialist help for adults and young people with different...

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End of life / palliative care

It's vital that everyone gets the right care and support at this important and sensitive time....

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Facilities & services

Making care special is at the heart of Harbour View Care Home in Whitehaven. Our philosophy starts with getting to know each person as an individual and understanding what they need.

  • All ensuite
  • All single rooms
  • On site hairdressing
  • Quiet lounge
  • TV lounge
  • Lifts
  • Patio

Contact our home

Call, email or fill in the form to find out more information about the home or to arrange a visit.

Care home manager

Gillian McAllister

14a Bransty Road, Whitehaven, CA28 6HA

01946 599963

harbour.view@fshc.co.uk

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ROCK_resized

20 Jul 2015

We have received a record numbers of ROCK (Recognition of Care and Kindness) Award nominations this month here at Four Seasons Health Care. We are getting lots of nominations each week from our residents and their relatives and friends, expressing their kind words and heartfelt messages about employees in our care homes. We know there is always room for improvement, but reading these nominations, it is clear to see the positive impact some of our staff make on residents and their relatives.

A number of homes have created their own award ceremonies in which personalities in the local area have visited the home to present the ROCK Awards to members of staff. One of our Home Managers has even compared it to the Oscars because her staff members have received so many awards.

A ROCK award is a nationwide honour that highlights the impact a Four Seasons Health Care employee has made on the lives of people living in one of our care homes. It’s an internal award where staff can be nominated by residents, their relatives and their friends, who have witnessed or experienced employees demonstrating excellent standards of care and kindness within their role.

Nominations can be made via the homes with nomination cards or directly through our website by clicking here.

If you are interested in working for one of our care homes click here.

Nurse_Marites_Villareal

14 Jul 2015

Marites Villareal, or Tess to her friends and colleagues, takes her job with her everywhere she goes. She can’t help it, and says, “You’re never off-duty, but it’s nice to be able to share your talents with other people.” To her that’s what nursing means. And it’s the kind of care that we pride ourselves on at Four Seasons.

Born in the Philippines, Tess has been part of our nursing team at Four Seasons Weston Park, in Macclesfield, for over five years. She first joined as a general nurse, and has since progressed to the role of unit manager, overseeing the staff and residents in the Mulberry unit.

“I joined when they were recruiting nurses from the Philippines and I did my ONP (Overseas Nursing Programme) here with Four Seasons. After my ONP period I moved to Scotland – but it was too cold there so I moved further south!”

While she has significant experience managing hospital wards in the Philippines, Tess wanted to familiarise herself with working in the UK and residential care before taking on a bigger role.

“I was offered a unit manager position but I was keen to settle in and get to know the residents first, as well as get a sense of how the units are run here. I have more challenges in residential nursing care and I like it – especially working with the residents. You can see the difference you’re making to their lives and you get attached to them. It’s nice making them happy and seeing them smile.

“One of my favourite resident stories is of Barbara, who is like a mum to all of us. There was a day when a staff nurse called in sick, and there was no time to replace her, so I was working a very long shift. Barbara came up to me as I was preparing the evening medicine trolley, noticed I looked tired, and offered to help me by pushing the trolley. She was really sweet and even gave me a kiss on the cheek to make me feel better! It uplifted my heart – it goes to show that when we respect and love them, they show their appreciation.”

This sentiment is core to our holistic approach to care. Our nurses put their heart and soul into ensuring our residents are comfortable and happy and their considerate nature shows.

“Most residents have vascular dementia and Alzheimer’s, so if they’re comfortable and happy, then that makes the families happy too. I’ve had a good day if I leave work and I see that my residents are happy – that’s the most important thing. That’s our main calling.”

It’s why working at Four Seasons is like no other nursing job. You can find out more about our company, and search for jobs in your area, by clicking here.

Qualit-of-life-programme

7 Jul 2015

The unique new Quality of Life Programme launched across Four Seasons earlier this year has reached the finals of the UK Customer Experience Awards, the most comprehensive and biggest Customer Experience Awards programme in the UK.

The Quality of Life Programme is a tablet-based customer feedback system which, following the successful trial in 100 homes, is being rolled out to every Four Seasons home by the end of the year. The programme has been recognised at the UK Customer Experience Awards in the ‘Insight and Feedback, a Focus on Understanding’ category.

We are delighted that the achievements the team has made with the Quality of Life Programme have been recognised, and that we are finalists in these prestigious awards. We are up against some tough competition at the awards ceremony which will be held in London on the 20th September. Fellow finalists are Direct Line Group, Virgin Money, Dyno Rod Ltd, and Grass Roots and DFS. We all have our fingers crossed that our fantastic Quality of Life Programme will triumph on the day!

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