Welcome to Harbour View Care Home
You'll find Harbour View Lodge in a residential area of Whitehaven, Cumbria, overlooking the harbour and town, within easy reach of shops and other amenities.
Here our registered nurses, and care assistants, many who've completed their NVQs in health and social care, provide high quality 24-hour care. We're experienced in looking after people with varied and complex needs, both long term and for short respite stays.
Harbour View Lodge has well laid-out gardens, and residents can enjoy the fresh sea air sitting out here or on the patio. Our communal lounges and dining rooms are bright and airy and enjoy views over the Irish Sea.
All bedrooms are single en-suite, and fitted with a nurse-call system. We love residents to personalise these spaces with mementos from their own homes, and they're welcome to choose their own decor and bedding if they prefer.
Life at Harbour View Care Home
Everyone living at Harbour View Lodge is encouraged or assisted to make their own choices. Our activities coordinator works hard to provide a full and varied programme to suit all age groups.
Residents enjoy going out for a look around the shops or for lunch in the local pub. Singers, dancers, magicians, theatre groups and other entertainers often visit to perform. Our staff members need no excuse to hold a fancy dress day or, weather permitting, a barbecue.
The local Roman Catholic church holds a monthly service in the home, and visitors from other denominations visit regularly.
Our local library offers an at-home service - residents receive a bag of books of their choice, or DVDs, and can keep hold of these for several weeks after which time they're collected and a new supply issued.
Everyone treated him with respect and kindness and fairly good humour which I know he appreciated more than words can express. He enjoyed the concert very much and it gave me a good deal of pleasure to see him having such a good laugh!
Types of care
People living with dementia have different needs, so either a residential or nursing care home...
Someone may need nursing care if they have a certain physical condition or difficulties. This...
Short-stay care is often called "respite care". It means someone can stay at Harbour View Care...
Harbour View Care Home also offers specialist help for adults and young people with different...
End of life / palliative care
It's vital that everyone gets the right care and support at this important and sensitive time....
Facilities & services
Making care special is at the heart of Harbour View Care Home in Whitehaven. Our philosophy starts with getting to know each person as an individual and understanding what they need.
- All ensuite
- All single rooms
- On site hairdressing
- Quiet lounge
- TV lounge
29 Sep 2015
Beating stiff competition, we are pleased to announce that Four Seasons Health Care picked up the Silver award in the ‘Insight and Feedback – a Focus on Understanding’ category at the UK Customer Experience Awards 2015 last week.
The award ceremony took place 25th September in Westminster. Four Seasons were awarded for our innovative and ground breaking Quality of Life Programme. This is a unique system that allows our residents, and those close to them, to give ongoing feedback that immediately notifies us ensuring we can act upon it quickly. The Quality of Life Programme puts the residents at the heart of everything we do.
The UK Customer Experience Awards is the biggest and most prestigious Customer Experience Award programme in the UK. The Awards showcase the organisations, the teams and individuals who are leading the way when it comes to delivering outstanding customer experiences. The winners were selected by a panel of judges made up of industry practitioners. During the morning finalists in each of the categories presented their entries to the judges. Winners were then announced during a celebratory lunch in the afternoon.
Congratulating the winners, Neil Copping, Managing Director of Awards International, said: “We are truly inspired by all the best practice showcased at the UK Customer Experience Awards. We have seen many outstanding examples from companies who are doing amazing things in customer experience and as a result have reaped the benefits in terms of business growth and customer engagement. Today gave us the opportunity to acknowledge those companies and celebrate with both the finalists and the winners".
Congratulations to everyone at Four Seasons Health Care.
24 Sep 2015
Older People’s Day on 1st October recognises the achievements and contributions that older people make to our society, and because of that it is an event that Four Seasons really want to get behind. Throughout October many of our homes across the UK will be putting on a variety of events and celebrations that honour the day, and the older people in our care.
As part of this Four Seasons are interested to hear what our residents have learnt during their lives, and what words of wisdom they may have to share. We also want to hear what staff members have learnt from residents and the older people in their lives. Whether it’s advice on how to grow a prize winning tomato or something more life changing, we’re really looking forward to hearing some of the words of wisdom from our residents.
We will be capturing as many photos, short videos and stories as possible which we will then share on our website and social media, and which we hope you will enjoy.
17 Sep 2015
Gary Cousins, Infection Control and Clinical Development Nurse at Four Seasons Health Care NI, is running an Infection Protection and Control day for nursing link staff at a number of Four Seasons care homes today, 17th September 2015.
The focus of the day is to improve the effectiveness of the link role, and to drive quality improvements in day to day nursing practice. Four Seasons are delighted to have the involvement of Rose Gallagher, Infection Control Adviser from the Royal College of Nursing as part of the day. Rose is running a workshop called ‘build a link person’ which asks link staff to assess their capabilities and limitations in communicating with and influencing others.
Other focuses of the day will be on ‘using clinical audits effectively - quality improvement versus quality assurance’ and ‘A Clostridium Difficile outbreak- what did we learn?’.
To read the blog of the day click here. A short podcast interview with Gary and Rose will follow the day to give a brief explanation of why the training was put together, how the collaborative working will benefit both Four Seasons and the Royal College of Nursing, and other key learnings.