Welcome to Hesslewood House Care Home

You'll find Hesslewood Care Home in the village of Hessle, in the East Riding of Yorkshire.

Here we provide excellent quality care including general nursing, residential care, and specialised nursing and residential care for people with dementia.

We also offer respite care to give home carers a much needed break, end-of-life care at a time residents and their families need specialist help and support, and specialist care for younger people with learning or physical disabilities.

People living here enjoy the tranquility of our extensive grounds where they can watch the visiting foxes, squirrels and rabbits, along with our resident peacocks.

We have three units, each with its own light and spacious lounge, patio and sheltered seating areas. These spaces are used for relaxing and socialising, and are great places to invite friends and families to when they visit.

There's also a games room with a snooker table, computers, and table tennis for our younger residents.

All our private single and double bedrooms have en-suite facilities, and all are decorated to a high standard. Some having excellent views of the Humber Bridge.

Contact our home

Life at Hesslewood House Care Home

A carer and a resident

I am pleased with all aspects of Hesslewood.

Relative of resident at Hesslewood House Care Home

Types of care

Residential care

This is for those who may need some help with daily activities such as eating, washing, dressing...

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Dementia care

People living with dementia have different needs, so either a residential or nursing care home...

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Nursing care

Someone may need nursing care if they have a certain physical condition or difficulties. This...

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Short-stay care

Short-stay care is often called "respite care". It means someone can stay at Hesslewood House...

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Specialist care

Hesslewood House Care Home also offers specialist help for adults and young people with different...

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End of life / palliative care

It's vital that everyone gets the right care and support at this important and sensitive time....

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Facilities & services

Making care special is at the heart of Hesslewood House Care Home in Hessle. Our philosophy starts with getting to know each person as an individual and understanding what they need.

  • All ensuite
  • Quiet lounge
  • TV lounge
  • Bar
  • Lifts
  • Landscaped gardens
  • Patio
  • Conservatory

Contact our home

Call, email or fill in the form to find out more information about the home or to arrange a visit.

Care home manager

Michelle Pepworth

Ferriby Road, Hessle, HU13 0JB

01482 648543

hesslewood.house@fshc.co.uk

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Resident_using_ipad

17 Jun 2015

Four Seasons Health Care is pioneering the use of technology to collect immediate feedback about care so it can find and fix issues quickly and give residents the experience they want.

Its new “Quality of Life Programme” is unique amongst major care providers. Purpose designed software systems are accessed via iPads that are being put into all of our 350 homes, so at any time residents, their families and visiting health professionals can tell the company what they think about any aspect of the services they receive.

The iPads are programmed with a touch screen satisfaction questionnaire together with space for additional comment. It is easy and convenient and takes just a couple of minutes to provide feedback. The information is transmitted in real time to the Home Manager and Regional Manager for immediate review to find and fix any issues or consider suggestions for improvements. Each home will have an iPad on a stand in reception for use by visitors and another that is available to residents and staff.

Tim Hammond, Chief Executive, said: “Being able to understand our residents’ experience on a day to day basis enables us to fix any niggles quickly and to do more of what they like, so they feel more at home and enjoy a better experience living with us. In just over three months of our programme roll-out to just the first 100 homes, we have acted on comments from well over 1,000 residents. I am encouraged that we also have been consistently recording satisfaction ratings from residents averaging circa 94% and we will work to push this higher, helped by the insights provided by their feedback.”

One practical example is that a resident’s daughter took a few minutes at the end of a visit to key a comment about her mother’s bed sheets. When the Home Manager saw this she checked and found something had been spilled. By the time the daughter arrived home there was an email message waiting for her to say the sheets had been changed. Another example came from a cluster of homes where the Regional Manager picked up feedback that the menus could be more varied so he arranged a senior chef to work with the homes to develop new menus offering more choices that better reflected residents’ preferences.

As a further element of its Quality of Life Programme Four Seasons has introduced a new Thematic Resident Care Audit (“TRaCA”) which Home Managers can complete electronically. This is also designed to support the “find and fix” approach. Comments from residents, relatives and care professionals link into the TRaCA and this data gives a more rounded picture of care provision that can be seen at all levels from the residents’ bedrooms to the boardroom, to help drive improvements within a home or across a region or nationally.

Completing the picture, Four Seasons is listening to staff comments via the iPads. Tim Hammond said: “To have a happy care home we need its staff to be happy and so gathering and responding to feedback from our colleagues is just as important.”

To see our short video explaining the Quality of Life Programme click here

Ipad_usage

Jessica McGreevy Nomination

30 Jun 2015

Jessie McGreevy, a Dementia Trainer and part of the Northern Ireland specialist Dementia Care team has been shortlisted in the Rising Star Category 2015 in the Nursing Times Awards.

Known as 'The Oscars for nurses,' The Nursing Times Awards are a prestigious annual event aimed at promoting and celebrating the best in nursing.

Having chosen to work in the care home industry after graduating as a nurse was promoted to Home Manager in just two and half years. She now works as a Dementia Trainer in a regional role supporting our homes providing dementia care.

Jessie pictured here on the right with her Manager, Joanne Agnelli said Being nominated for the rising star award was a privilege, but I can’t put into words the honour it is to be a finalist. Working in dementia care has always been my passion, and being able to influence the care people receive is a big responsibility but one I thoroughly enjoy. I once heard someone say “If you love your work, then you never work a day in your life”, this is truly how I feel about what I do, and to be recognised for doing what I love is simply amazing!”

Joanne Agnelli, Dementia Services Quality Manager commented: “Since commencing her role within FSHC in May 2014, Jessie has demonstrated her passion and commitment to improving the quality of life for
people living with dementia.This commitment extends beyond her role with FSHC as she is also a dementia friends champion with the Alzheimer’s society and has opened a memory café within her local area for people with dementia and their carers. Jessie is truly deserving of this recognition from the Nursing Times and we wish her every success”.

Following an interview with a panel of judges, Jessie will attend the prestigious ceremony in November later this year.

To find out more about working for Four Seasons Health Care click here

Baby_peacock

2 Jun 2015

For the past 30 years Hesslewood House in Hessle has had peacocks living in the grounds. They currently have 4 peacocks; 2 full grown birds and 2 younger ones. The young male has been showing off his feathers as summer approaches. His feathers still aren’t as impressive as his dad’s, but that hasn’t stopped him from showing off to the residents at the home with his enthusiastic displays.

The peacocks at Hesslewood House roam freely around the grounds of the care home, and the nearby business park. They particularly enjoy sitting in the new sensory garden which opened earlier this year. The garden was developed specifically for those living with dementia or memory loss considering the scents and colours of the plants, accessibility for residents, and the route a person with dementia might take around the garden.

Home Manager Michelle Pepworth has worked at Hesslewood House for the past sixteen years and loves having the beautiful birds in the grounds, “Everyone really enjoys looking at the peacocks at Hesslewood House. Many of our residents sit in the sensory gardens every day, weather permitting, and often find the peacocks out there. They also sit on the balcony outside my office and it always provides a good talking point for visitors.”

To find out more about Hesslewood House click here

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