Welcome to Howdon Care Centre
Howdon Care Centre provides a wide range of services, including specialised dementia care, residential care, short term and palliative care. This means that as people’s care needs change, the well-trained and experienced team will be able to continue to care for them without needing to find a new home.
As a modern, purpose-built home, our facilities are first-rate. Inside, each floor has light, airy lounges and dining rooms and all our bedrooms are en-suite Outside, our landscaped grounds with a sensory garden, are the perfect place to enjoy the fresh air during the warmer months.
At Howdon we put the health and happiness of our residents at the heart of everything we do. Our residents’ needs matter and we go the extra mile to ensure they are met. What is more, we boast a hairdressing salon, a great activities programme and our dementia café gives families and friends a lovely place to spend together.
We can be found among the residential streets of Wallsend, Newcastle-Upon-Tyne, which is between Newcastle city centre and North Shields. The shops are close by and it’s easy to get around on public transport.
Life at Howdon Care Centre
We know how important it is that those who live in our home have delicious, nutritious food. Our chef knows our residents’ likes and dislikes and goes out of his way to create tasty food that everyone will enjoy.
Howdon residents can pick and choose from our activity programme. For some there won’t be enough hours in the day to fit in all that we offer and we often invite entertainers and people from the local community as part of our busy calendar. Others, though, will prefer to dip in and out, pursuing their own hobbies or enjoying one-to-one pursuits with our two dedicated activity leaders. It is entirely up to the individual how much or how little they take part in.
All of the girls are lovely; they're really good with my wife. They really care and remember the important things like cuddles and making her laugh.
Types of care
This is for those who may need some help with daily activities such as eating, washing, dressing...
People living with dementia have different needs, so either a residential or nursing care home...
Someone may need nursing care if they have a certain physical condition or difficulties. This...
Short-stay care is often called "respite care". It means someone can stay at Howdon Care...
End of life / palliative care
It's vital that everyone gets the right care and support at this important and sensitive time....
Also known as "step-up, step-down", or rehabilitation care, intermediate care offers an alternative...
Howdon Care Centre also offers specialist help for adults and young people with different needs,...
This is for those who only need top-up care, from a bit of extra company during the day to...
Facilities & services
Making care special is at the heart of Howdon Care Centre in Wallsend. Our philosophy starts with getting to know each person as an individual and understanding what they need.
- All ensuite
- On site hairdressing
- Quiet lounge
- TV lounge
- Landscaped gardens
- Sensory gardens
- Flat screen TV in lounge
29 Sep 2015
Beating stiff competition, we are pleased to announce that Four Seasons Health Care picked up the Silver award in the ‘Insight and Feedback – a Focus on Understanding’ category at the UK Customer Experience Awards 2015 last week.
The award ceremony took place 25th September in Westminster. Four Seasons were awarded for our innovative and ground breaking Quality of Life Programme. This is a unique system that allows our residents, and those close to them, to give ongoing feedback that immediately notifies us ensuring we can act upon it quickly. The Quality of Life Programme puts the residents at the heart of everything we do.
The UK Customer Experience Awards is the biggest and most prestigious Customer Experience Award programme in the UK. The Awards showcase the organisations, the teams and individuals who are leading the way when it comes to delivering outstanding customer experiences. The winners were selected by a panel of judges made up of industry practitioners. During the morning finalists in each of the categories presented their entries to the judges. Winners were then announced during a celebratory lunch in the afternoon.
Congratulating the winners, Neil Copping, Managing Director of Awards International, said: “We are truly inspired by all the best practice showcased at the UK Customer Experience Awards. We have seen many outstanding examples from companies who are doing amazing things in customer experience and as a result have reaped the benefits in terms of business growth and customer engagement. Today gave us the opportunity to acknowledge those companies and celebrate with both the finalists and the winners".
Congratulations to everyone at Four Seasons Health Care.
17 Sep 2015
Gary Cousins, Infection Control and Clinical Development Nurse at Four Seasons Health Care NI, is running an Infection Protection and Control day for nursing link staff at a number of Four Seasons care homes today, 17th September 2015.
The focus of the day is to improve the effectiveness of the link role, and to drive quality improvements in day to day nursing practice. Four Seasons are delighted to have the involvement of Rose Gallagher, Infection Control Adviser from the Royal College of Nursing as part of the day. Rose is running a workshop called ‘build a link person’ which asks link staff to assess their capabilities and limitations in communicating with and influencing others.
Other focuses of the day will be on ‘using clinical audits effectively - quality improvement versus quality assurance’ and ‘A Clostridium Difficile outbreak- what did we learn?’.
To read the blog of the day click here. A short podcast interview with Gary and Rose will follow the day to give a brief explanation of why the training was put together, how the collaborative working will benefit both Four Seasons and the Royal College of Nursing, and other key learnings.
7 Jul 2015
A volunteer at Howdon Care Centre’s café has been praised for her work and nominated for a Commendation Award. Mary Baitey is always helping the home in whatever way she can - she tirelessly volunteers in their dementia café The Tyne Teas Pitstop and visits residents on a regular basis.
Mary was nominated for the Chairman of North Tyneside Council’s Commendation Award by members of the activities team at Howdon Care Centre, Wallsend. The award is designed to recognise people in the area, both young and old, who volunteer their time to help others in the community.
Mary’s late husband, Michael, was a resident at the home which is how she built up such strong relationships with staff and residents to become a volunteer.
Open every day, the Tyne Teas Pitstop provides a comfortable and relaxing environment in which residents and visitors can sit with their loved ones and enjoy tea and light refreshments or learn more about dementia. The café has been decorated to reflect the history of the area to reinforce the home’s connection with the local community and help trigger positive memories.
In addition, the café holds two open days each month to offer advice and support for people from the local community who may be moving into the care home or who simply want to talk to a specialist about dementia.