Welcome to Keresley Wood Care Home
You'll find Keresley Wood in Coventry, Warwickshire. Here we provide nursing and respite care 24 hours a day, in a homely, welcoming atmosphere.
The people who live here have varying needs, from specialist support to general assistance with everyday living. Some stay with us permanently, others for shorter periods. We offer nursing care, and respite care to give home carers a much needed break.
People living here pursue their hobbies in communal and quiet lounges throughout the home. These areas are used for relaxing and socialising, and are great places to invite friends and families to when they visit.
Life at Keresley Wood Care Home
Our activities are tailored to residents' preferences and we have a full and varied events calendar.
Professional entertainers perform regularly, and there's always something going on, from quizzes to musical events. We also organise trips to local places of interest including the library, park and the museum.
We also arrange special meal nights when we invite relatives and friends to come along. Family pets are welcomed with visitors.
Mealtimes are an enjoyable and sociable part of the day. Each dining area has tables laid with fresh flowers and linen, and our menus are displayed to show the choices available. Snacks, fresh fruit and refreshments are provided 24 hours a day.
We have highly nutritious and varied menus, and cater for all dietary and cultural needs. All food is prepared using fresh ingredients every day in our kitchens. Depending on how they feel, each resident can choose to have their meals in their own room, or in our dining room. We encourage friends and family to join us for meals or afternoon tea any time.
Wonderful care, couldn't have been better.
I would recommend this excellent care home to anyone who has family that need to be looked after by caring understanding professional then this is the place. My mother was failing in her health and we looked all over Coventry for a place where she would be stress pain free and comfortable this place was perfect. We talked to Kerry and her staff and were very happy. Mum passed away there and we were treated with great respect.
The staff are always polite and helpful and keen to do their best. My mother-in-law is always spotless and her room is always immaculate. Both my wife and myself are very happy with the level of care provided.
Types of care
Facilities & services
Making care special is at the heart of Keresley Wood Care Home in Coventry. Our philosophy starts with getting to know each person as an individual and understanding what they need.
- On site hairdressing
- Quiet lounge
- TV lounge
26 Sep 2016
Four Seasons Health Care has become overall winner of the UK Customer Experience Awards for 2016. It was chosen by the judges ahead of more than 750 companies across all sectors of industry for its Quality of Life programme that has helped to achieve customer satisfaction levels of over 97% in its care homes. Four Seasons was also winner in the award category for “Insight and Feedback – A Focus on Understanding.”
Charlotte Oppong-Agyare, Marketing Director for Four Seasons, said: “It is a huge endorsement for Quality of Life to have been selected as the best customer experience programme in the UK and it’s a credit to the 20,000 people in our care teams who have used it to listen to the 16,000 residents in our homes to understand how we can give them a better experience and make them happy.”
The Quality of Life Programme uses technology that is exclusive to Four Seasons to give insights into the day to day experience of people in more than 300 care homes. Residents, their families and health professionals can use iPads that are linked to purpose-designed software systems, to tell the company what they think about any aspect of care. The information is transmitted in real time to the Home Manager and Regional Manager. This is very different from the paper-based surveys conducted across the industry once or twice a year, where feedback is usually out of date by the time it is collated.
Charlotte Oppong-Agyare said: “Since we introduced the programme into all of our homes last year our average customer satisfaction rating has increased from 92% to its current level of just over 97%. Among our Home Managers 90% say it has reduced paperwork freeing up to eight hours a week of their time, which can now be spent with their care teams and residents. They also say the programme has helped to drive a culture change, with 95% saying it has encouraged care teams to take ownership and resolve small issues as they are found.”
Since its launch seven years ago, The UK Customer Experience Awards has become one of the most important events for customers experience professionals. The Awards are judged by panels of independent business men and women, using scoring methodology and criteria, endorsed by Cranfield School of Management.
15 Sep 2016
Today, Thursday 15th September 2016, FSHC Group Holdings Limited have published their statutory accounts for the year ended 31st December 2015.
You can view these accounts by clicking on the following link ‘FSHC Group Holdings Statutory Accounts 2015’.
15 Jul 2016
Three funds managed by County Durham Community Foundation will allow the Vane Tempest Bowling Club to replace their out-dated kitchen and enable them to provide in-house cooking for their social events.
The William Leech Fund, Four Seasons Healthcare Fund and Durham AAP Fund, all contributed to the kitchen refurbishment grant of £2,664 which was much-needed as the kitchen no longer complied with health and safety standards.
Established in 1951 and based in Gilesgate, members of the bowling club are mostly from the local community. It provides member with social and competitive bowling and it is a member of Bowls England and Bowls Durham. Members use bowling as a way to keep fit and active, maintain mental well-being and independence. The social side of meeting with similar minded friends is just as important as playing bowls.
The new kitchen will not only provide a facility for social events but will hopefully attract new members and an additional income stream.
Richard Leech, fund holder of the William Leech Fund, who visited the bowling club with Sandra Brown, Regional Manager of Four Seasons Healthcare Fund, commented: “It’s great to see the Club providing these facilities for older people to keep them active and foster new friendships. We have been able to help them in a fairly modest way through our fund and their request was topped up by other funds held by the Community Foundation. They offer an important service to their bowling members and we are delighted to support them.”
Sandra Brown, Regional Manager, added: “This grant fits so well with Four Seasons Healthcare corporate social responsibility. Our purpose is all about supporting older people through our care homes and so it was perfect that we could add to the grant to refurbish the bowling club kitchen - an essential facility for the Club.”
Sheila Chapman, fund manager at County Durham Community Foundation added: “Although our grants are fairly small, they are often vital to grassroots organisations throughout our area of benefit. The Vane Tempest Bowling Club provides such an important resource for local people and we are delighted that these funders have chosen to make this award.”
Ken Simpson, chairman of the Vane Tempest Bowling Club said: “We are thrilled to receive this grant and be able to fit a new kitchen which will mean we can increase our offer to members and potentially attract new ones. Unfortunately the old kitchen was no longer fit for purpose and the refurbishment afforded by these grants mean that we now comply with current health and safety regulations. It’s also great to meet the funders and have them visit our Club.
Anyone interested is joining the Vane Tempest Bowling Club should contact Jon Webster on 0191 3721897 or email Jon at firstname.lastname@example.org
Contact our care home
If you'd like to arrange a visit to Keresley Wood Care Home in Coventry, or talk to us about our care options, please call, email, or fill in the contact form.
Care home manager: Debbie Buckley
Tamworth Road, Coventry, CV7 8JG