Welcome to Ladyville Lodge Care Home
You'll find Ladyville Lodge in North Ockendon, Essex.
Around the clock, and to meet residents' needs, we provide high quality specialist support, general assistance with everyday living, and respite care to give home carers a much needed break.
We also offer end-of-life care at a time residents and their families need dedicated help and support. We provide residential and nursing care. Some of our residents stay long term, others short term.
Ours is a purpose-built home in several acres of private land. Our mature gardens boast flower beds and a patio area where residents enjoy the stunning views. We also have a central courtyard where many enjoy their lunch in the open air.
Residents pursue their hobbies in communal and quiet lounges - perhaps watching TV, listening to music, or quietly reading. All these areas are used for relaxing and socialising, and are great places to invite friends and families to when they visit.
Life at Ladyville Lodge Care Home
Our dedicated activities coordinator organises a full and varied calendar. We often have professional entertainers perform for residents, and we run trips to local places of interest including the library and Southend-on-Sea, and for lunch at local restaurants.
We arrange special meal nights when we invite relatives and friends to come along.
Mealtimes are an enjoyable and sociable part of life at the care home. Each dining area has tables laid with fresh flowers and linen, and our menus are displayed to show the choices available. Snacks, fresh fruit and refreshments are provided 24 hours a day.
We have highly nutritious and varied menus, and cater for all dietary and cultural needs. All food is prepared using fresh ingredients every day in our kitchens. Depending on how they feel, each resident can choose to have their meals in their own room, or in our dining room, and we encourage friends and family to join us for meals or afternoon tea.
Our father needed palliative care and we were given Ladyville Lodge as a care home - we came to see the home and found it homely and friendly which we were impressed by. Our father was given a lovely room where he was able to see the ducks and chickens which he loved. I can only say that his short time at Ladyville Lodge was made as comfortable as possible - the staff gave care, compassion and dignity in his last days which made us feel better that he was getting the care that he deserved. Not only were they aware of the care for the persons living at the home but also for the relatives/friends who come to see them. I wished we had known about Ladyville before. Highly recommend.
I cannot recommend this nursing home enough. With their friendly nature from the very 1st day my wife arrived.
Manager was so understanding and took so much pressure off of me too concentrate on my wife. All the staff from the sisters, nurses, cleaners, kitchen staff and even maintenance staff were so friendly, happy attitude it made it a little easier at this difficult time which in turn made it feel more like home.
Down to earth caring people, not only for my wife, but for me also.
To trust another person to care for a love one is a very difficult thing to do. These people took that worry away but still not easy. From small things like favorite meals to hourly care, nothing was an issue or problem.
If I thought too me, there was a problem, I'd ask and I got told exactly how they were caring hourly, daily, etc and any future care planned ahead etc.
The single room my wife had looked out into the garden/patio area which is lovely. Unfortunately my wife could not get about to see the rest of the garden/out doors, but this open space looks across fields so a little peace of country side and not surrounded by other buildings.
This is a POSITIVE not a negative, even till the end the staff were with me and my family and still caring for my wife and me.
Thank you to the Manager and the many staff again and even now with your support. X
My mother required palliative care and due to the age of my mother the choice was very limited, we had a choice of three however Ladyville Lodge was by far the best. When we visited the home before moving my mother, we found the place, welcoming, homely and clean which we were impressed by. My mum had a lovely room where she was able to see the garden. She was only at the home for a month but in that time she was cared for excellently and made as comfortable as possible. The staff were compassionate and caring especially on the day that she sadly passed away, they were also very supportive to relatives/friends who come to see her. As a family we would highly recommend. Thank you for all that you did for my mum.
Types of care
This is for those who may need some help with daily activities such as eating, washing,...
People living with dementia have different needs, so either a residential or nursing care home...
Someone may need nursing care if they have a certain physical condition or difficulties. This...
Respite care, or short-stay care, means someone can stay at Ladyville Lodge Care Home whether...
End of life / palliative care
It's vital that everyone gets the right care and support at this important and sensitive time....
Facilities & services
Making care special is at the heart of Ladyville Lodge Care Home in Ockendon. Our philosophy starts with getting to know each person as an individual and understanding what they need.
- On site hairdressing
- Quiet lounge
- TV lounge
- Landscaped gardens
21 Mar 2017
Four Seasons Health Care were well represented at the finals of the British Journal of Nursing Awards earlier this month with four colleagues flying the flag for the organisation.
Gary Cousins was a runner up in the Infection Control and Prevention Nurse category, Colin Sheeran was a runner up in the Mental Health Nurse of the Year category and Joanne Strain was a runner up in the British Nurse of the Year category.
However, further plaudits need to be given to Alana Irvine who was crowned the Nutritional Nurse of the Year, after being nominated by colleagues for her continued commitment to residents’ nutrition.
Alana has been part of the driving force behind Four Seasons nutrition innovations to meet the varying needs of the people in our care. We are able to monitor residents’ nutritional needs, with technology that flags up weight loss, whether a resident has difficulty swallowing or needs assistance when eating or drinking to the care team.
Nutrition is something we take very seriously here at Four Seasons and Alana’s win recognises all of the hard work done across the board in this area.
16 Mar 2017
Ladyville Lodge Care Home in Ockendon has achieved 100% satisfaction rating for its standard of care in a national survey of people living in care homes. It also scored 100% for residents saying they are happy living in the home.
The independent confidential survey was conducted by leading market research organisation Ipsos MORI for “Your Care Rating”.
Ladyville Lodge scored 91% or 913 points from a possible maximum of 1,000 for its overall performance rating, which is derived from four core themes: staff and care, home comforts, choice and having a say and the quality of life being experienced by the residents.
The home, which is operated by Four Seasons Health, achieved 100% rating for being safe and secure, and for the care team treating residents with kindness, dignity and respect. All respondents said that the care team understand them as an individual and are capable of providing the care they need.
The home scored over 95% or 951 out of a maximum of 1,000 around the theme of the quality of life for people living in the home.
It scored 100% among respondents for the choice of meals offered in the menus and the quality of food. It scored 96% for offering activities for residents to take part in if they want.
Marjorie Condacos, Regional Managing Director for Four Seasons Health Care, who run the home, said: "All the care team are delighted that in this independent national survey the residents at Ladyville Lodge rated the home so highly.
"The survey outcome corresponds with the responses we have had directly from residents, their relatives and care professionals who are able to give us instant feedback on a day to day basis about any aspect of care quality, by using iPads placed in the home with a touch-screen questionnaire linked to purpose designed software. This has been recording a 97% overall customer satisfaction rating.”
The home is rated as good by the Care Quality Commission.
8 Jan 2017
Residents from Ladyville Lodge Care Home in North Ockendon, went on a very special trip to The Queen’s Theatre in Hornchurch to watch a live Jazz concert.
Jane Maxwell, Home Manager, said: “Our residents don’t like to wait for the grass to grow under their feet, they love to make the most out of every opportunity lay before them. So naturally, a lot of them jumped at the chance of this recent trip out.
“The residents enjoyed a spot of lunch, and being wowed by the Jazz musicians. When they returned home, the residents began planning their next trip out. They’re all trying to find a way to create another special experience to create new memories.”
Are you looking for a care home in North Ockendon? Ladyville Lodge Care Home offers support for all types of care including residential care, dementia care, nursing care, respite care and end of life/palliative care.
Contact our care home
If you'd like to arrange a visit to Ladyville Lodge Care Home in Ockendon, or talk to us about our care options, please call, email, or fill in the contact form.
Care Home Manager
Fen Lane, North Ockendon, Upminster, RM14 3PR