Welcome to Lisburn Care Home

You'll find Lisburn Care Home on the outskirts of Lisburn, County Antrim.

Here our dedicated team of registered nurses and care assistants provide excellent quality care. We know each person who lives here has their own unique life experience. So we work closely with residents, their family and friends to ensure the care we serve is tailored to individual needs.

Ours is a purpose-built home close to the Lagan Valley Hospital and Sprucefield Shopping Centre. Our gardens and grounds are well maintained and there's car parking behind the home.

All resident accommodation is on the ground floor and there are two communal sitting rooms and a dining room. The rooms are tastefully decorated and provide a warm and peaceful environment for residents to enjoy a meal, relax, or socialize with family and friends. There's also a dedicated activities room.

Contact our home

Life at Lisburn Care Home

A carer and a resident

Very friendly and homely environment.

Miss Isa Curry, Lisburn Care Home

Types of care

Nursing care

Someone may need nursing care if they have a certain physical condition or difficulties. This...

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Facilities & services

Making care special is at the heart of Lisburn Care Home in Lisburn. Our philosophy starts with getting to know each person as an individual and understanding what they need.

  • All single rooms
  • On site hairdressing
  • Library
  • Quiet lounge
  • TV lounge
  • Patio
  • Flat screen TV in lounge

Contact our home

Call, email or fill in the form to find out more information about the home or to arrange a visit.

Care home manager

Karen Moriarty

119a Hillsborough Road, Lisburn, BT28 1JX

028 926 66763

lisburn@fshc.co.uk

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Qualit-of-life-programme

7 Jul 2015

The unique new Quality of Life Programme launched across Four Seasons earlier this year has reached the finals of the UK Customer Experience Awards, the most comprehensive and biggest Customer Experience Awards programme in the UK.

The Quality of Life Programme is a tablet-based customer feedback system which, following the successful trial in 100 homes, is being rolled out to every Four Seasons home by the end of the year. The programme has been recognised at the UK Customer Experience Awards in the ‘Insight and Feedback, a Focus on Understanding’ category.

We are delighted that the achievements the team has made with the Quality of Life Programme have been recognised, and that we are finalists in these prestigious awards. We are up against some tough competition at the awards ceremony which will be held in London on the 20th September. Fellow finalists are Direct Line Group, Virgin Money, Dyno Rod Ltd, and Grass Roots and DFS. We all have our fingers crossed that our fantastic Quality of Life Programme will triumph on the day!

Resident_using_ipad

17 Jun 2015

Four Seasons Health Care is pioneering the use of technology to collect immediate feedback about care so it can find and fix issues quickly and give residents the experience they want.

Its new “Quality of Life Programme” is unique amongst major care providers. Purpose designed software systems are accessed via iPads that are being put into all of our 350 homes, so at any time residents, their families and visiting health professionals can tell the company what they think about any aspect of the services they receive.

The iPads are programmed with a touch screen satisfaction questionnaire together with space for additional comment. It is easy and convenient and takes just a couple of minutes to provide feedback. The information is transmitted in real time to the Home Manager and Regional Manager for immediate review to find and fix any issues or consider suggestions for improvements. Each home will have an iPad on a stand in reception for use by visitors and another that is available to residents and staff.

Tim Hammond, Chief Executive, said: “Being able to understand our residents’ experience on a day to day basis enables us to fix any niggles quickly and to do more of what they like, so they feel more at home and enjoy a better experience living with us. In just over three months of our programme roll-out to just the first 100 homes, we have acted on comments from well over 1,000 residents. I am encouraged that we also have been consistently recording satisfaction ratings from residents averaging circa 94% and we will work to push this higher, helped by the insights provided by their feedback.”

One practical example is that a resident’s daughter took a few minutes at the end of a visit to key a comment about her mother’s bed sheets. When the Home Manager saw this she checked and found something had been spilled. By the time the daughter arrived home there was an email message waiting for her to say the sheets had been changed. Another example came from a cluster of homes where the Regional Manager picked up feedback that the menus could be more varied so he arranged a senior chef to work with the homes to develop new menus offering more choices that better reflected residents’ preferences.

As a further element of its Quality of Life Programme Four Seasons has introduced a new Thematic Resident Care Audit (“TRaCA”) which Home Managers can complete electronically. This is also designed to support the “find and fix” approach. Comments from residents, relatives and care professionals link into the TRaCA and this data gives a more rounded picture of care provision that can be seen at all levels from the residents’ bedrooms to the boardroom, to help drive improvements within a home or across a region or nationally.

Completing the picture, Four Seasons is listening to staff comments via the iPads. Tim Hammond said: “To have a happy care home we need its staff to be happy and so gathering and responding to feedback from our colleagues is just as important.”

To see our short video explaining the Quality of Life Programme click here

Ipad_usage

Jessica McGreevy Nomination

30 Jun 2015

Jessie McGreevy, a Dementia Trainer and part of the Northern Ireland specialist Dementia Care team has been shortlisted in the Rising Star Category 2015 in the Nursing Times Awards.

Known as 'The Oscars for nurses,' The Nursing Times Awards are a prestigious annual event aimed at promoting and celebrating the best in nursing.

Having chosen to work in the care home industry after graduating as a nurse was promoted to Home Manager in just two and half years. She now works as a Dementia Trainer in a regional role supporting our homes providing dementia care.

Jessie pictured here on the right with her Manager, Joanne Agnelli said Being nominated for the rising star award was a privilege, but I can’t put into words the honour it is to be a finalist. Working in dementia care has always been my passion, and being able to influence the care people receive is a big responsibility but one I thoroughly enjoy. I once heard someone say “If you love your work, then you never work a day in your life”, this is truly how I feel about what I do, and to be recognised for doing what I love is simply amazing!”

Joanne Agnelli, Dementia Services Quality Manager commented: “Since commencing her role within FSHC in May 2014, Jessie has demonstrated her passion and commitment to improving the quality of life for
people living with dementia.This commitment extends beyond her role with FSHC as she is also a dementia friends champion with the Alzheimer’s society and has opened a memory café within her local area for people with dementia and their carers. Jessie is truly deserving of this recognition from the Nursing Times and we wish her every success”.

Following an interview with a panel of judges, Jessie will attend the prestigious ceremony in November later this year.

To find out more about working for Four Seasons Health Care click here

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