Welcome to Milverton Gates Care Home
You'll find Milverton Gates in Stoke Heath, a residential part of Coventry, West Midlands.
Here we provide residential and nursing care 24 hours a day. People living here have varying needs, from specialist support to general assistance with everyday living. We offer residential and nursing care, and respite care to give home carers a much-needed break. Some people stay with us permanently, others stay for shorter periods.
Residents pursue their hobbies in communal and quiet lounges throughout the home. These areas are used for relaxing and socialising in, and are great places to invite friends and families to when they visit.
Life at Milverton Gates Care Home
Our activities programme is tailored to what residents like, and we have a busy calendar. Professional entertainers come in to perform, and there's always something going on, from quizzes to musical events.
We organise regular trips to local places of interest including the library, park and the museum. And we arrange special meal nights when we invite relatives and friends to come along.
Mealtimes are an enjoyable and sociable part of the day. Each dining area has tables laid with fresh flowers and linen, and our menus are displayed to show the choices available. Snacks, fresh fruit and refreshments are provided 24 hours a day.
We have highly nutritious and varied menus, and cater for all dietary and cultural needs. All food is prepared using fresh ingredients every day in our kitchens. Depending on how they feel, each resident can choose to have their meals in their own room, or in our dining room. We encourage friends and family to join us for meals or afternoon tea any time.
I feel at home when I visit my mother and feel confident that she is being well looked after, I wouldn't want her to be anywhere else.
The manager will always spend time taking to you and will help you with any problems you have. I would recommend the home to anyone
Excellent communications on progress and condition. The staff are very friendly and my mum is content.
I can walk in to the Home and feel comfortable. Everybody is always so friendly. It just feels like going to my mums house and I don't worry about going home.
The food is very good and if there is nothing on the menu I like an alternative is always offered. There are snacks and drinks available whenever I want one.
I am always informed of any changes to my mothers care or condition. Its gives me great peace of mind to know she is well cared for
The number and variety of activities provided by the home is excellent.
I don't know how to thank you all enough for the wonderful way in which you cared for my Dad. You made him feel special and loved. You made him happy.
Types of care
This is for those who may need some help with daily activities such as eating, washing,...
Someone may need nursing care if they have a certain physical condition or difficulties. This...
Respite care, or short-stay care, means someone can stay at Milverton Gates Care Home whether...
Facilities & services
Making care special is at the heart of Milverton Gates Care Home in Coventry. Our philosophy starts with getting to know each person as an individual and understanding what they need.
- Quiet lounge
- TV lounge
21 Mar 2017
Four Seasons Health Care were well represented at the finals of the British Journal of Nursing Awards earlier this month with four colleagues flying the flag for the organisation.
Gary Cousins was a runner up in the Infection Control and Prevention Nurse category, Colin Sheeran was a runner up in the Mental Health Nurse of the Year category and Joanne Strain was a runner up in the British Nurse of the Year category.
However, further plaudits need to be given to Alana Irvine who was crowned the Nutritional Nurse of the Year, after being nominated by colleagues for her continued commitment to residents’ nutrition.
Alana has been part of the driving force behind Four Seasons nutrition innovations to meet the varying needs of the people in our care. We are able to monitor residents’ nutritional needs, with technology that flags up weight loss, whether a resident has difficulty swallowing or needs assistance when eating or drinking to the care team.
Nutrition is something we take very seriously here at Four Seasons and Alana’s win recognises all of the hard work done across the board in this area.
7 Mar 2017
Joanne Strain is Head of Nursing at Four Seasons Health Care
I began my career as a nurse with Four Seasons Health Care in 1999. I had done my training as a mature student. I first worked in a FSHC care home about 25 years ago after having my four children and then I moved to a nursing auxiliary position with a local Trust.
I decided I wanted to fulfil my dream of being a nurse and I went about gaining the 5 GCSE’s I needed to get into nursing college/university. Just before I started nursing school, I was one of ten people in NI to complete what was then the very new NVQ in direct care.
My desire was not to work in a hospital but in a care home – my career to date was working with mainly older people – even during my nurse training, I preferred medical wards to other wards because of the high percentage of older people needing care.
I started working as a staff nurse and within a year I was a sister/deputy manager. During this time I completed my degree and I then moved in 2001 to be a home manager. During this time I opened a small very successful dementia residential unit within the large home. This was in the days when we were just beginning to understand that we needed to rethink the way we managed dementia care.
In 2004 I became a regional manager and had 14 homes in my portfolio. As the need for good dementia care intensified, we opened more dementia units across the region and even extended a learning disability unit providing very specific care according to need.
My passion for elderly people and dementia care led me to undertake a post graduate diploma in dementia studies at Stirling University.
In 2012, I was fortunate to become Head of Nursing, Care Standards and Quality in NI. During these years myself and my team set up many pro-active initiatives including a training centre where we successfully helped many nurses update their clinical skills. Some of the pro-active training such as G-Tube replacement and complex tracheostomy care meant that residents did not need to go to hospital – it is my vision for the coming year to implement clinical training sites across the MD regions to enable our nurses to be up-skilled and confident leaders.
I took up the post of Head of Nursing (UK) at the beginning of 2016. I have continued my passion for learning and one of the areas I wanted to review was adult safeguarding. I have now completed a post graduate diploma in Adult Safeguarding and am now in my MA year.
I have been really impressed by the standard of care and leadership of our nurses across the UK and believe we can build on that. I am confident that FSHC are leaders in care and that nurses are absolutely central to continuing to lead across the sector.
Of course I have to mention all the great things we hope to accomplish this year which will help our nurses such as the nurses forum, face book as well as a brand new nurse specific Twitter site where we will not only continue to ‘tweet’ news but we will hold Twitter Chats as guided by your needs.
We will involve nurses more in various projects going forward. I believe we are leaders in this field and no other providers come close to the nurse communication strategy that FSHC has planned this year. My vision for our 3000 nurses is to have nurses who believe that we are all leaders and will continually strive to provide the best care possible for our residents.
27 Jun 2016
Milverton Gates Care Home has been the first Four Seasons Home in Coventry to have received their ‘React to Red Skin’ programme accreditation.
Kerry Craddock, Home Manager, said: “This has been a fantastic achievement for the team at Milverton Gate. I am very proud of all the hard work they have put in to meet the standards of the react to red programme, and the positive impact it has had on the home.”
The react to red skin programme educates staff in preventing the incidence of avoidable pressure ulcers which is an essential goal in any care environment.
The home has benefitted from resources, training and the support provided by the clinical commissioning group throughout the programme.
Kerry Craddock added: “I want to thank everyone from the clinical commissioning group who have helped and supported us through this programme. By achieving this accreditation we can reiterate to residents and their families that we do have their care at the heart of everything we do.”
Tim Hammond, CEO of Four Seasons Health Care, said: “I want to congratulate the team at Milverton Gate for all of their hard work and commitment. This accreditation is great news and highlights the positive work the home is doing to keep resident care at the centre of everything it does.”
Tara Shields, Clinical Support Nurse from the Coventry and Rugby Clinical Commissioning Group, said: “On discussing the campaign with the manager, it was clear she was enthusiastic about pressure ulcer prevention and accreditation. However what was particularly impressive was her ability to inspire the carers, their enthusiasm and commitment to the campaign was evident.
“I feel confident Milverton will continue to sustain the pressure ulcer prevention measures that are now in place following accreditation and congratulate them on their achievement.”
Contact our care home
If you'd like to arrange a visit to Milverton Gates Care Home in Coventry, or talk to us about our care options, please call, email, or fill in the contact form.
Care home manager: Rosslyn Medford
Dawson Road, Stoke, Coventry, CV3 1FU