CQC Quality Ratings

Our latest figures from CQC for our English care homes are as below, broken down by the different star ratings:

How the star system works

Care homes overall star rating is based on outcomes in seven areas: quality of life; choice and control; making a positive contribution; personal dignity and respect; freedom from discrimination and harassment; health and emotional well-being; economic well-being and leadership and management.

All homes have to have at least one key inspection before they qualify for a star rating.

3 Stars = Excellent

2 Stars = Good

1 Star  = Adequate

0 Stars = Poor