Our Homes

Recent Award Winners

Imelda McGilligan (Longfield Care Home)

I am a care Assistant at Longfield Care Centre in Eglinton. I recently read a poster regarding nominating someone who goes that extra mile to make sure residents are cared for to the highest standard. The care at Longfield is second to none and the staff are excellent, my work partner Imelda McGillian is in a league of her own. Imelda has a smile on her face from 8am right through to 8pm. She always finds time in her busy day to go into each room in the unit to talk with residents. She is very meticulous in her work and leaves every resident she assists throughout the day looking pristine. If Imelda is on holiday, the residents ask after her because they miss her. She makes people feel special and I would appreciate that maybe she can receive some thanks and appreciation for her efforts.

Jo Lawson (Park Farm Lodge Care Home)

Outstanding senior care worker. Nothing is too much trouble. She is always happy. Her primary concern is always for the care and wellbeing of her patients and we love her to pieces, as does my husband who breaks out into a big smile whenever he hears her voice. That is the effect she has on the people she cares for. If you had more people like Jo in your care homes I would sell up and move into one of your homes right now.

Ivyhouse Care Home (Aarondale Care Home)

Hi Mandy

Early days yet I know... but I thought I’d just drop you a mail about how my Dad has settled in.

We are delighted with both the facilities and the staff.

You have some really good staff there.

I’m particularly grateful as regards how you are also making my mum feel involved and part of things. She has more or less stopped eating these last few weeks, so I’m grateful that the staff have been offering her tea/coffee / meals with dad if she ever wanted them.

Kind regards

Tony

Manager & all staff intermediate care (Grove House (Wirral) Care Home)

All the staff here are great, they go out of their way to help you with the simple or hardest of things, my father was in there for a few weeks and he was really happy there and it was sad to leave......Grove House is a credit to Four Seasons.

All Staff (Ivyhouse Care Home)

My aunt, Audrey Shipway recently passed away whilst being cared for on Daffodil Unit at Ivyhouse. I have to write and tell you of the kindness and dedication of some of the staff which went way beyond the call of duty. Staff Nurse Julia O'Brien gave me confidence that everything possible was being done to make my aunts last week of life as comfortable as possible. On some occasions I found carer's, Ashley Augustine, Kieran Skinner and Chris Bird giving up their breaks to hold her hand and give her comfort while I was not there. I would like to acknowledge the help and support of the Administrator, Beverley Woodward who has guided and helped many relatives through the many changes.

Sheryl and Tanta (Hamilton House Care Home)

My father has been resident at Hamilton House since April 2010. Sheryl has just been promoted to Deputy Manager from Sister and Tanta

to Sister from senior nurse. Both are highly committed, very hard working and very caring nurses, and have provided consistency, friendship and care for my father who has had some significant health challenges. They have always been very helpful and courteous to myself and Dad's other relatives despite our frequent contact and queries. I have met many other nurses during my father's journey through hospital (some very painful memories) and during his stay at Hamilton House. Tanta and Sheryl are outstanding members of their profession

Katrina Boyd (Kingfisher House Care Home)

I have visited a friend in Kingfisher House and been in respite there myself on two occasions. I came home yesterday 24th Feb. I found Katrina to be a very gentle pillar of strength. Her attitude to the job is remarkable and she genuinely CARES about everyone she meets. Katrina thoroughly enjoys helping others. If I visit Kingfisher House and Katrina is on duty I know that Katrina will see that I am looked after. If I were asked the question, do you know anyone who works as a care assistant because they simply enjoy it? yes her name KATRINA BOYD. I understand that Katrina has worked at Kingfisher House for some 12 years. I hope she gets the recognition she richly deserves. I would be honoured to attend the presentation. WELL DONE KATRINA BOYD!

Jackie Booth (Hulton Care Home)

May I recommend Jackie Booth as being an extra ordinary carer. Jackie has provided me with help to buy my families Christmas presents over the years as I am unable to do this task. I am 77 years old and expect to spend the remaining years of my life living in Hulton Care Home. I hope Jackie will stay many more years so she can continue to do this favour for me.

Christine Fullwood (Kestrel Lodge Care Home)

As I am fairly new to care she is the person who's footsteps I would like to follow in, she is very good with her moving and handling skills and fab with the residents.

Gemma bowler (Kestrel Lodge Care Home)

Gemma is a fantastic senior and is very good with the residents and their needs.

Irene Sedisa (staff Nurse) (Stobhill Care Home)

Irene cares for each individual resident with dignity and understanding, she has an abundance of natural empathy which she showers on every resident. I am pleased and ever so grateful for the excellent care she has shown to my mother before she passed on. I hope that the management are aware how kind and gentle she is. Praise to all the other staff members, because they are working really hard to give their residents the best care they can have.

Claire Tighe and all her staff (Palace House Care Home)

My mother has spent 9 happy months in Palace House and has left fitter and happier. She never stopped remarking on how hard Claire worked every single day and how she pitched in with her staff whatever needed doing. What a way to motivate colleagues! All the staff work as a great team and treat all residents with great respect and care. My mother will never forget her time there and will be happy to return if necessary in the future.

Clare Connolly (Colinton Care Home)

Very kind to all the residents and relatives goes beyond the call of duty.

Nellie Lazarova (Hulton Care Home)

Nellie cares for each individual resident with dignity and understanding, she has an abundance of natural empathy which she showers on every resident. I am pleased and ever so grateful for the excellent care she has shown. I hope you agree that Nellie has, from her work in Bulgaria to her recent efforts in her adopted country, made a determined effort to prove that she is a truly professional carer.

CAROLINE NUGENT (Dunlarg Care Home)

Caroline Nugent is the nurse responsible for the young people department in Dunlarg care centre, my sister was onrespite care in this unit, she is a 50 year old lady with learning disabilities and experienced the utmost quality of care that we have experienced in my sisters history in the care service. she was treated as an individuial with a voice, her needs respected and met and was made feel extremely improtant in her individuality. Caroline took leadership to her staff, the clients look on her as a mothering figure. I have been to visit many home with a view to respite and would not have to think twice about recommending this home to my colleagues on various care forums / groups. I am a carer representative on various disciplinary groups and am a medical profession, in light of Carolines practices and standards they are second to none and her success is highlighted in the running of her unit. I would like to see her rewarded for her contribution to care of younger people with a disability.

All Staff Members (Birchdale Care Home)

To all staff at Birchdale. Thank you for looking after my brother Brian. Very caring staff.

Janice Fernandez (The Headington Care Home)

We would like Janice Fernandez to be recognised for a ROCK award. She is a staff nurse in the Blue Lounge for the Four Seasons Care Home in Headington in Oxford.

As relatives who visit our husbands every day we observe a very caring person.

* We are always greeted and welcomed by name when we come in.

* Janice always seems to be on the go, often doing the job of carers when they are very busy.

* She is a good leader, who leads others by her example.

* When there are brief times with less activity she will take the opportunity to interact with the residents.

* She is very good at calming those who are agitated and is prpepared to spend time doing this.

* Nothing seems to be too much trouble for her, which is why we would like to see all her hard work, love and care recognised.

Julie Williams (Valley View Care Home)

For the loving care she gave my mum (Sylvia).Julie went that extra mile to make sure she did her best for my mum and all my family and she was the same with all the residents. I hope you are very proud of her she is dedicated to her profession and a perfect role model.

Linda Thornton (Clova House Care Home)

I would like this speacial award to go to linda (senior) from cLova house, my employment started may 2008 with four seasons, this year will be my third year and have enjoyed every minute off my job caring. linda is the heart and soul of clova house. she has a heartfelt bond with all the residents and there familys .. a boss who knows how to treat and understand her staff,linda helps all her staff the residents admire linda too ... so i think linda should have this speacial award for being an amazing senior and person

Michelle McGee (Park Farm Lodge Care Home)

Michelle is a senior carer and does a very good job,she along with Juliet are very caring nothing is to much trouble for them.

Juliet Lanford (Park Farm Lodge Care Home)

This younge lady is extremely efficient and caring, I know as soon as I walk through the door that she is on duty, everywhere looks tidy and there is a calmness about the place, my mother has been at Park Farm for two years now and I have no concerns for her if Juliet is on duty.

Gill Cairns (North Merchiston Care Home)

gill is the adminstator,and is often cheery and very helpful.a nice face to see at the front of the house.

Joyce Salem (The Mews Care Home)

Joyce has always shown exceptional kindness to us and my late father ken Johnson always going that extra mile. She stayed with us until he passed away even though her shift had long ended. Joyce is a credit to your company and a true star

Georgina Northrop (Ringshill Care Home)

Always very kind, caring and goes out of her way to ensure every ones room is spotless..Very good with paitents and relatives and goes out way to taLK to them and enquire to their wellbeing

Sister Anu (Holywood Care Home)

outstanding leadership over last year and continues to provide quality care to all her vip residents great ambasador for 4seasons healthcare congratulations.

anthony webster (The Laurels Care Home)

i beleive he is a new starter within the home where my mother is, his attitude was 1st class and he is a credit to your company, hope he goes a long way with yous, please take time to pass on my thanks..

heather moyles (Benholm Care Home)

Heather is alway there if you need help or have a question shes always happy to help i enjoy coming into the home and seeing a smile on my mums face. all the staff are great at benholm.

Aileen Picken (Hallhouse Care Home)

She is thee best cook! Nothing is a trouble to her will always do anything to help out the residents and staff!

fiona kidd (Turriff Care Home)

because ihave worked with her over the last 18 months and she is a senoir carer and she has compasion for our residents and she has hepled me in my svq2 and i appreciate it

Nete Wood and her team (Park House Care Home)

We moved my father in law Dennis Walker into the care home on 24th December 2010. Unfortunately he died on 3rd January 2011, however during his short time there Dennis was very well cared for. All the staff seemed to work very hard at making his stay very comfortable with all his needs being addressed.

Although it was a difficult decision to make, we were in no doubt that the home was the very best we could have hoped for - a 'home from home'.

We are all extremely grateful that Dennis was surrounded by kind and understanding people when he finally passed away.

Thank you so very much, your team are a credit to Four Seasons Healthcare.

Leony Eastcroft (Havencourt Care Home)

I just wanted to say how much Bessie appreciates the work Leonie Eastcroft does for her. If I understand Bessie correctly, I think Leonie works downstairs and washes Bessie once a week more as a favour than as a designated duty. If this is the case, I hope that management is aware how kind and gentle Leonie is with Bessie knowing exactly how to handle her while constantly reassuring her that she will be careful. Bessie appreciates all that Leonie does and I just wanted to be sure that this is recognised. Many thanks Irene

Margaret Wilson (Evedale Care Home)

Margaret always appears very positive,caring, understanding and also very helpful whatever the situation or needs of both residents and relatives.

As a carer, She always seems to make sure that every residents needs on her watch are never forgotten or missed, whoever they are, or what difficult behaviour they may display from dementia etc, for example.

Margaret is also always cheerful & never afraid to tell anyone how much she loves her work and really is an excellent & professional representative of both Four Seasons and in particular her own home, Evedale, in Coventry.

After 2 years getting to know her, it feels an honour to nominate Margaret who as part of the team at Evedale has looks after my mother in law, Susan who suffers from advanced dementia.

The Manager and All Staff at Peterlee (Peterlee Care Home)

Grateful thanks to Tom and all his dedicated staff who cared for my Aunt, Ivy Hoad during her ten years at Peterlee Care Home until she died in February 2011 at the age of 103 years. They were like family to her.

Ivy lived over 300 miles from her nieces and nephew but it was reassuring to know that she was in safe hands. Ivy really enjoyed the games, activites and outings. I was always made so welcome whenever I visited and really enjoyed my 'holidays' with Auntie Ivy and all at Peterlee!

Eric O'Hare (Baillieston Care Home)

Since Eric has joined the team at Baillieston, he has shown a passsion and commitment like no other. He is driven by the highest of standards and ensures that they are delivered to all of the residents. Eric remains approachable to everyone, residents, relatives and staff even when he is faced with challenges. It is through his and Karen's hard work that Baillieston is making the improvements to date.

Karen Paul (Baillieston Care Home)

All of Karen's hard work and commitment to the home since joining the team has been fantastic. She is great at motivating the staff and ensuring high standards are met. Her passion towards quality care has also been noticed by myself and others within the team.

Joyce Salem (The Mews Care Home)

Joyce has always shown exceptional kindness to us and my late father ken Johnson always going that extra mile. She stayed with us until he passed away even though her shift had long ended. Joyce is a credit to your company and a true star

Gill Cairns (North Merchiston Care Home)

gill is the adminstator,and is often cheery and very helpful.a nice face to see at the front of the house.

The Manager + All the staff (Ashcroft Care Home)

Thanks to Linda Hodgkinson and all her devoted staff, our beloved mother Marion Tulip passed away peacefully at Ashcroft Care Home recently where she had been a resident for over four years. Throughout her residency, Marion and her family were always treated with respect, kindness and understanding. All the staff were welcoming and always offered drinks when we visited Mum. During her last week, the staff made her family feel welcome and comfortable throughout the long week, both day and night family sat at her bedside, our privacy was always respected, drinks and snacks were on offer day and night,as was the welcome offer of a bed in a vacant room. Marion and her family would like to take this opportunity to thank everyone at Ashcroft for their dedication, kindness, caring and professionalism at a very difficult time for the family. THANK YOU ALL SO VERY MUCH. YOU DO A WONDERFUL JOB.

Cath Rowlands (Millbrow Care Home)

Cath is the activities member of staff. She encourages residents to take part for their enjoyment & wellbeing. She takes the residents out on trips so they are not spending all of their time in the home.

Adideran Majaro (Millbrow Care Home)

Maj as he is known always has time to discuss worries that relatives have with regards to their family member. He is always a happy jolly member of staff.

Christine Sadler (Millbrow Care Home)

Chris is coming up to 20 years service. She is a caring member of staff & is always kind & considerate to residents & their families.

sister anu (Holywood Care Home)

outstanding leadership over last yearin absence ofmangement and continues toprovide quality care toall her vip residents great ambasador for 4seasons healthcare congratulations we all you the vips

Angela McCormack (Hallhouse Care Home)

Nothing is ever to much trouble for Angie,was always welcomed with a smile, she deserves recognition. Thank you for everything.

jayashree kuttippurath (Belmont Care Home)

Since she took over as the home manager,the standards of care has really improved,constant staff,good food,clean home,variety of activities,friendly staff...Very positive influence on the staff

Maureen Hollis and Frances Green (Alexandra Care Home)

Following the recent death of a resident. Maureen and Fran acted in the absence of any recognised next of kin by organising and assisting with funeral arrangements, purchasing flowers out of their own money, attending funeral service and are currently negotiating final resting place for the resident. All the above was carried out in their own time and without prompting. This comes as no surprise to me (Manager of the home)as both these ladies continually and consistently give more than is asked of them, often giving up their own time to benefit residents.

Yvonne Savage, Stephanie West, and Lorraine Moore (Westroyd House Care Home)

Outstanding care to my mother and also to me, they are very kind, patient, and understaning. Yvonne the manager goes above and beyond the call of duty to provide an exceptional service.

ian gardiner (Bearehill Care Home)

ian is always so happy with the residents and is very careing towards them they always look forward to ian being on duty my aunt betty and other residents seem so happy when he is on duty i would just like to thank him for the work he does and in such a careing manner

Patricia McErlean (Laganvale Care Home)

Fantastic worker, always willing to help others. I think its brilliant that someone age of 62 can work the way Pat does she really is a special lady and deserves to be recognised.

GINTAUTAS SIMULIS (The Headington Care Home)

Gintautas is a really caring Key Worker. He is very observant and looks after my husband's complex needs very well. He is also friendly and welcoming, and well organised. All round I feel my husband is in good hands with Gintautas.

Anne Aitchison &Jannette; Watt (Lammermuir House Care Home)

both kitchen assistants stepped into the breach when our chef was unable to get in due to the weather.Not only did they cover shifts at short notice, they had to cope with the introduction of the new menu's,and lack of supplies. They both showed dedication to the residents and the company.

Andrew Roy (Lammermuir House Care Home)

i know a lot of staff have been working over and above due to the adverse conditions, but Andrew our gardener has been coming down to work before 7am to ensure paths are safe for staff,and repeatedly throughout the day to maintain the safety of visitors. he has then come back for 8pm to ensure staff can get home. All of this was of his volition, i only found out by chance what he had been doing.

Susan Neaves (The Maltings Care Home)

Because she puts the care into being a carer. Always going the extra mile for residents and other staff members and that's why we all love her.

Beech House (Beech House Care Home)

The staff have shown committment and dedication to the residents and visitors to the home throughout the recent re decoration of the home. They have ensured that day to day things have continued to run smoothly, minimising disruption perfectly. Well done to all of them.

liz porteous (North Merchiston Care Home)

liz does a wonderful job in the laundry,she does all the personal repairs and often takes things home for sewing.an asset to the home but is often forgotten about as shes based in the basement area

carol paterson (North Merchiston Care Home)

carol, is always taking time to chat to the residents and is often seen having a laugh with the residents, often making their day..the residents look forward to going on duty.

ann cameron (Hallhouse Care Home)

she works so hard to find each and every resident an activity they personally like to do.

Mandy (The Dell Care Home)

She is one of the hardest workers and kindest workers i have ever had the pleasure to meet, she has a low self estemem and that is apparent, but she should be very proud of herself as the people she cares for and works with think she is amazing. She 100% should be awarded for her achievmentss. Thank you

All staff, specifically Helen though Glynis, Christine & Tara were also mentioned by my mother (Joan Ritchie) (Westview Lodge Care Home)

Excellent standard of care that you have shown my mother during her stay at Westview Lodge and, as importantly, for showing genuine friendliness & respect.

lorna menzies (Rosemount Care Home)

Lorna is the administrator at the home. She always goes above and beyond her role to help the residents and staff. She helps with activities, on trips(on her days off), she is always smiling and interacting with the residents. She involves the residents in the office too-one lady regularly helps her with the paperwork! She is a genuinely kind hearted and warm person and certainly an asset to Rosemount.