What people say

Elaine Anslow
As Cook at Springfield House I make a point of meeting residents within a few days of their admission to discuss the sort of food they are used to having.
Mrs G McGuinnes
Everyone’s been very good to me.

What's Happening Around Four Seasons

May 31st, 2012 - Ty Eiren Chef representing FSHC and Wales in National Association of Care Catering Awards

Daryl Williams, from Ty Eiren Care Home, will not only be representing Four Seasons Health Care but the whole of Wales, when he takes on top cooks from the rest of the UK at the National Association of Care Catering (NACC) Care Cook of the Year final at Unilever Food Solution’s development kitchen in Leatherhead later this month. Daryl will be cooking Pork Terrine with Black Pudding and Crushed Potatoes, Warm Cabbage, Carrot and Apple Salad with Sage Cream followed up by Ginger Sponge with Spiced Custard and Poached Pear.

The Care Cook final is the culmination of regional events throughout the UK and a showpiece event for the NACC, supported by the Worshipful Company of Cooks. Now in its 13th year, the competition searches for the best Care Cook in the UK and rewards excellence in the specific and worthy field of care catering. It challenges care caterers to demonstrate skill and creativity by devising new and exciting recipes and aims to raise the profile of the sector and the culinary talent within its workforce. Entrants are required to create a nutritionally-balanced, innovative and delicious two course menu, main and dessert, that is suitable for customers in a care environment and can be produced in just 90 minutes. This year extra emphasis has been put on the vital area of nutrition and the cooks have been asked to explain their ingredient choices as part of the judging criteria. FSHC chef Jose De Freitas from Silver springs Care Home took home the Nutrition Award for the South West region earlier this year.

May 25th, 2012 - Ormesby Grange has a pony visitor


Ormesby Grange had pet therapy on a different scale recently with a visit from Molly the pony. Molly is very popular with residents and staff at the home and everyone really enjoyed having the unusual visitor. The residents benefit from pet therapy and it is an uplifting and fun activity for all.

May 17th, 2012 - Ladymead Care Home received the highest praise from relatives and residents


Relatives of people living in Ladymead Care Home in Wroughton spoke out in the Swindon Advertiser after hearing all the recent bad publicity about Care Homes.

Sons, daughters and partners of loved ones who have experience of care at Ladymead Care Home, have praised the support they have received.

David and Ann, of Queensfield, both have parents, Doreen, 93, and Gwylam, 91 in the home. Ann, a retired nurse, said: “Following a fall my mother-in-law spent 16 weeks in hospital. Unable to walk and care for herself we were fortunate enough to secure a room for her at Ladymead. We did not expect her to survive four weeks, but thanks to the professional care she has received she is thriving and is now into her fifth year at Ladymead”.

“Following my observations, I had no fear of having my father admitted there when he needed care. You need to be selective. There is good and bad in everything, but please let’s praise the good for a change.”

May 16th, 2012 - Bridging the generation gap at Lecale Lodge


Every week in Downpatrick a group of students from St Patrick’s Grammar School spend an hour with the residents of Lecale Lodge Care Home. The students who are members of the school’s St Vincent de Paul conference organise games and activities for the residents or simply spend their time chatting. It is an hour that is valued by the residents, the staff at Lecale Lodge and the students. Conor, a year 10 student values his contact with the elderly residents. “We take a lot from the people who make our community what it is, but I think it is also very important that we must give back”.

May 11th, 2012 - Rush Hall Care Home marks 100 year anniversary of the sinking of the Titanic


Rush Hall Care Home in Limavady, Northern Ireland had a Titanic get together to commemorate the sinking of the Titanic 100 years ago. Lisa Mc Arthur made a huge Titanic Cake and the residents and their families enjoyed a buffet and a dance to mark the anniversary. The Titanic was built in Belfast and had its trial runs in Belfast Lough and then along the northern shores of Northern Ireland.

May 8th, 2012 - Lord Mayor praises transformation of Keresley Wood Care Home


Manager Kerry Clay and staff at Keresley Wood Care Home in Coventry came in for the highest praise from the City’s Lord Mayor when he gave a speech at a recent open day.

In acknowledging the transformation that has taken place at the former Southern Cross home Councillor Keiran Mulhall said he would be happy to see his own relatives in the home or even become a resident himself at some time in the future.

Since Four Seasons took over the home from Southern Cross, it has had a lot of investment in refurbishment and improvement; its local reputation has been turned around and it has filled 20 beds since November, so it is virtually at its capacity of 47 residents.

Regional Manager Caroline Kane said, “There were moving speeches given by the Lord Mayor and from residents and a good attendance from the NHS hospital, PCT and local authority as well as relatives. It really caught the spirit of what Four Seasons is all about. I would particularly like to acknowledge the tremendous interior design work that Denzil Hughes and his team did to bring about the transformation in the home itself and for the great work by Kerry Clay and the team in the turnaround in the home’s reputation for quality of care and occupancy.”

May 3rd, 2012 - Snakes and guinea pigs visit Bewick Lodge


Snakes, tarantulas and guinea pigs are not normally what you would find in a residential care home.

But the residents of Bewick Lodge Care Home in Lemington, enjoyed interacting with all kinds of animals, including creepy crawlies.

The group took part in an animal therapy session, which has been proven to act as a memory trigger for people, but it also means being brave enough to touch strange animals.

Activities’ coordinator for Bewick Lodge, Helen Richards said: “It’s hard to find activities which suit everyone, but they really love the animal therapy.

“We once had a local school choir in to sing for them and they loved that as well. Children and animals really seem to make them come alive.”

One resident, Hilda Scholeg, is a huge animal lover, her favourite animal was Louie, the large, fluffy, lionhead rabbit.

Another resident, Ken Sims, who turned 80 at the end of March, really liked Jasper, the Carolina Corn snake.

Paul Fenwick, owner of Discovery Zoo, which trains the animals and brings them to care homes for the therapy said: “Not only is this activity fun for those who take part, it has really good effects.

“Some ex-Army residents who had barely spoken in years, felt the animals and immediately began to talk about being in the rainforests in Singapore.”

May 3rd, 2012 - Caring Imelda receives ROCK award at Longfield Care Home


Imelda McGilligan care assistant at Longfield Care Home in Eglinton, NI has been recognised for her willingness to “go the extra mile” for residents with the Four Seasons’ national ROCK award for Recognition Of Care and Kindness.

Imelda, who has worked at Longfield for the past nine years, was nominated for the award “Imelda instantly makes residents feel at ease. She’s so meticulous about her work and she leaves no stone unturned. If a resident has a problem even if it happens within the last few minutes of her shift, Imelda will make sure she gets it sorted out for them.”

Imelda’s first reaction to her award was one of surprise. “I was dumbfounded but I was delighted. I love my work,” she said.

Home Manager Louise McCloskey said she’s thrilled that Imelda has been recognised and believes the award is a boost for all the staff at Longfield. “We have nine staff who’ve given long service here, so we have a brilliant team and a real family atmosphere. “

Giving an example of her team’s commitment Louise said, “We have a brain injury unit here for young people and many of them require total nursing care. It’s intensive but hugely rewarding work. One of our young patients had been signed off as someone who would never communicate but one of our staff members persevered in talking to him. Then one day that young person spoke back to the care assistant and told her he supported Man United. This breakthrough was due to the good practice and dedication of our staff. I am really proud that this is how the team works every day.”

Helen Wilson, Regional Manager, is pictured making the ROCK award presentation to Imelda McGilligan, On left is Louise McCloskey, Home Manager, Sean Ferguson and Imelda.