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30 Jul 2015

Riverside View in Darlington recently celebrated the high number of ROCK Awards they’ve received over the past month with an awards ceremony to say thank you to the staff for their hard work. Claire Westmorland, Home Manager, presented the awards to the team at the home for residents to share the special occasion.

Kim Trotter, a relative who nominated the home said “What an outstanding team! I wish to praise and thank the staff for taking such very special care of my very special Gran. I call them “My Gran’s Riverside family” because they cared for her as they would one of their own family members, with love, patience and dignity”. Other nominations were from residents who praised the fabulous care they receive at Riverside.

A ROCK award is a nationwide internal honour that specifically highlights the impact a Four Season Health Care employee has made on the lives of people living in one of their care homes. Staff are nominated for an award by either residents, their relatives or friends, who have witnessed or experienced staff members demonstrating excellent standards of care and kindness in their role.

Claire, Home Manager, said “The employees are the most valuable resource in any home, they are the reason we are able to deliver the best possible care for residents to meet their needs. It is a delight to present the awards to the team and show the appreciation both me and the residents have for them”.

To find out about working for Four Seasons Health Care click here.

29 Jul 2015

Woodcot Lodge recently celebrated the opening of their new bar with residents and relatives. The team designed and created the bar from scratch when they received a donation from a relative. Staff and residents invited relatives and friends to join them in sharing the special day.

The family of a previous resident Rosina (Rosie) Archibold kindly donated funds for the home to spend how they wanted as a way of thanking them for the care their relative received. The home thought it would be a nice idea to create a bar for the home and name it after Rosie who sadly passed away. Paul Lee, maintenance person, developed the room from start to finish and has created a homely environment for both residents and relatives to enjoy.

Rosie’s sons came to cut the ribbon and declare the bar open. Robert Archibold, son of Rosie, said: “It’s been a wonderful experience for me and my mother, although she was only here for a few months before she passed, I could not thank the staff enough for their unbelievably great care. They looked after her well in her last few days in Woodcot lodge. Also the place is so clean”.

Judith Humphreys, Home Manager, said : “What a lovely memory I will have of the residents before I leave Woodcot Lodge. I’m so grateful to all the residents, relatives and staff in Woodcot. It’s been lovely. The bar dedicated to Rosina Archibold is officially open. Thanks to Robert Archibold’s donation. It’s so great to put the money to use for something for all the residence to enjoy”.

28 Jul 2015

Louise Kent, a Senior Care Assistant at Hamilton Court was recently nominated for a ROCK Award (Recognition of Care and Kindness) by a relative who has been deeply impressed by the effort and commitment Louise puts into her work.

Caroline Geary, who nominated Louise, is a regular visitor to the home and sees first-hand the high quality care from Louise. She said “Louise is a pleasant, friendly and very approachable person. She goes far beyond the duty of call. She is very hard working and dedicated to her work. She always presents a cheerful face to the residents and nothing is too much trouble no matter how long or busy a day she may have had. She promotes high quality care to a very high standard”.

A ROCK award is a nationwide internal honour that specifically highlights the impact a Four Season Health Care employee has made on the lives of people living in one of their care homes. Staff are nominated for an award by either residents, their relatives or friends, who have witnessed or experienced staff members demonstrating excellent standards of care and kindness in their role.

Tony Hart, Home Manager, proudly presented the award to Louise (pictured). He believes employees are the most valuable resource in a home and the reason they are able to deliver the best possible care to meet the resident’s needs.

To find out more about working for Four Seasons Health Care click here.

27 Jul 2015

Lily Hallet, a resident at Ty Gwynno, recently celebrated her 100th birthday at the home with family and friends. The team arranged a party for Lily where she could enjoy her special day with loved ones.

To mark this wonderful occasion, the staff decorated the home with balloons and Union Jack bunting to create a Great British theme to the day. Lily of course was a Queen for the day where she wore her crown proudly. Lily’s impressive family of 3 children, 8 grandchildren and 13 great grandchildren as well as friends and fellow residents all gathered to share the day. The team provided refreshments and also made Lily a birthday cake for everyone to enjoy.

Lily was overwhelmed by her card from the Queen wishing her a happy 100th birthday – she said it is her most prized possession and she will cherish it forever more. Lily is now looking forward to her next birthday and believes the secret to a long life is a shandy every day.

Janina Poulter, Home Manager, said “It was a wonderful day; everyone enjoyed it, especially Lily. She was so pleased with her card from the Queen. It was lovely to see so many people join together at the home to share such a special occasion with Lily”.

Happy 100th Birthday Lily, from all at Four Seasons Health Care.

24 Jul 2015

The Grange care home in Darlington held their Summer Fete last weekend. The day was packed full of different stalls, activities and games for everyone to get involved with. Relatives came along to join residents and the team at the home for a day of fun and laughter.

Local businesses got involved by donating gifts and prizes for a tombola and raffle. Staff also donated their unwanted handbags and clothes to create their very own The Grange Retail stall. This was accompanied by a candle stall, card stall and also a bric-a-brac table which the staff helped out to manage. Children also had plenty to do with a bouncy castle, face painting, hook a duck, and name the teddy.

A previous resident’s relative very kindly supplied live entertainment throughout the day by playing guitar and singing. Darlington Fire Brigade also joined The Grange for the day to educate the children on the fire engines and allowed them to dress up the in uniforms.

Dolores Poole, Home Manager, said “It was a fantastic day, the sun stayed out for us and we were all up dancing to the great entertainment we had. We even had one relative who had travelled from right down the country to spend the day at The Grange. Everybody absolutely loved the day and it turned out to be a great success”.

The Grange care home in Darlington regularly holds events and activities for its residents and surrounding neighbours. It is one of more than 350 care homes belonging to Four Seasons across the UK.

To find out about working for Four Seasons Health Care click here.

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