We always recognise the efforts made by our team for their outstanding care and support, but now you can show your appreciation too.
Has someone had a big impact on your life? Or is it the small kindnesses they've shown to a resident that deserve recognition? Nominate a member of staff for a Recognition of Care and Kindness award by completing the form below.
Once the nominations have been checked and validated, the staff member you nominated will receive a specially inscribed paperweight, a letter from our chief executive, and a certificate of their achievement.
A presentation to mark their achievements is then held in the care home where they work.
Recent award winners
Here some recent testimonials about previous ROCK award winners:
Catherine Tighe (Seapatrick Care Home)
Catherine is faithful to her word, if anything that is asked of her she fulfils it, she is kind hearted and I wish Catherine to go on as a nurse, I hope four seasons help her to accomplish her dreams of becoming a nurse.
All staff (Heywood Court Care Home)
My mother resided at Heywood Court for the last two years of her life, she died on 25/10/2014. Melissa Johnson is a wonderful caring assistant manager who heads a fantastic team. All the staff from the carers to the administration, laundry, domestic, maintenance and kitchen staff are magnificent I would love to name them all but would be devastated if I missed anyone out, therefore I would like to nominate all staff because each one deserves recognition. They cared for my mother with such kindness and compassion and treated her with respect, she loved their humour and they maintained her dignity to the end. I cannot praise them enough they also supported myself and my family and gave us comfort and peace of mind. Thank you Heywood Court you are all a shining example and your employers should be so proud of you all.
Craig Teesdale and Sarah (Langley Park Care Home)
Emily Scott entered the care home in 2006. Her dementia meant that she was no longer capable of living on her own but she was very physically fit. She enjoyed crafts and encouraged other residents to take part in activities organised by Jane. As her dementia over took her personality the staff had to do more and more for her. All the staff were fantastic with her but Craig and Sarah went the extra mile. Craig could get her to take her medication when all other efforts failed by cajoling and she did it for him. If she was not eating Craig would organise something she might like and sit with her an encourage her to eat. Mam died 1st October 2014 with all the care staff looking after her with dignity and respect but Craig and Sarah again giving care, love and comfort to her to the end, They do this with all the residents but I think mam had a special place in their hearts as they have in ours. Their support of the family cannot be overestimated, nothing was ever too much trouble and they were exceptional at keeping us up to date if the doctor or health professional had seen Mam. As far as we are concerned Langley Park Care Home is doing it right under the leadership of Sharon the Manager, Craig deputy Manager and Sarah Senior career in The Emily unit.
Lisa Dislley (Edgeworth House Care Home)
My husband has spent time on several occasions at edgeworth House. He has respect for Lisa Disley, nothing is too much trouble for her. She is kind and very thorough and works very hard, always showing enthusiasm. She is an excellent carer and even helps with his personal care when he is at home, she is like my guardian angel.
The entire team including kitchen staff who are always forgotten! (Clyde Court Care Home)
My father Alex Mclachlan became resident a few months ago at Clyde Court. When the decision was made that he needed residential care, I spent considerable time worrying, deliberating and visiting many care homes before selecting Clyde Court. My father has been extremely difficult and very unhappy during a long period of illness, however much to my absolute delight, he is now exceptionally happy and contented in his new environment. Without exception your staff at Clyde Court are handpicked and ensure that every resident is routinely afforded exceptional care with absolute dignity and respect at all times. As my father has settled in to life at Clyde Court, his attitude to life and to me in particular has improved dramatically. Whereas I was always at his beck-and-call, he is now more impressed with the entertainment, great care and excellent food provided - often making me surplus to requirement when my visits interrupt his busy and full social life! In particular, the new chef has made vast improvements and strives hard to meet perfection. You should be extremely proud of this home and without a doubt your staff team are excellent ambassadors providing committed care, with every resident treated as an individual and very important person. Sincere thanks to All! David Mclachlan
All the staff (Church View) (Church and Manor View Care Home)
After what was becoming a very testing time for mum Clare and all the immediate family when mum was diagnosed first with Dementia and eventually full blown Alzheimer's we all got to the point where we couldn't cope with mum living at home any more, she wasn't happy and neither were we. We asked for help and it was suggested mum tried some respite care, after discussions together we decided to give it a go. Mum went into Church View and was immediately accepted into the fold by both carers and residents mum loved it having people about and to talk to seemed to do the trick. Mum went home after her short stay at Church View and sadly deteriorated we had a decision to make but it was made so much easier by the way mum was looked after in respite, we contacted Church View to see if they had any vacancies and mum was accepted straight away. Mum has been there eight months now and is eating properly and getting the support she really needs, the staff are just wonderful and can't seem to do enough for mum or us when we visit. Mum is a lot happier in herself now and so are we that we don't have to worry about her now. The truth is other than saying thank you every time you leave and attending fund raising functions how do you really show your gratitude to the carers they deserve a medal or perhaps a ROCK Award. For all their hard work, patience, caring, sympathy, and all with a smile on their faces I nominate the Staff At Church View Care Home for a Rock Award. Thank You.
Alison Owens (Park House (Wirral) Care Home)
For hard work and dedication also raising money for Alzheimer's Society for her nan and including residents of Central Unit in her Memory Walk.
Carol Hornet (Kingfisher House Care Home)
Carol has cared for my Mother with great compassion and kindness. She gives all her residents comfort and dignity. She has shown great support to my Father and myself, during a long, difficult struggle. I'm sure my Father would not have got through the last three years without her help and advice. She is extremely professional and manages staff and residents with admirable commitment. She deserves any awards and recognition that your company gives out - as do all the staff I have encountered at the Spiller UP unit over the years. Carol is one in a million!
Marie McGeachie (St Margarets Care Home)
I wanted to write and applaud the care and attention which one of your care assistants demonstrated tonight towards Mary Robertson. Marie McGeachie accompanied Ms Robertson to the Royal Infirmary tonight. I believe that she was just finishing her shift when she was sent to hospital. She insisted on staying with Mrs Robertson until she was admitted to the ward resulting in her being on shift for approx 20hrs. Whilst in the emergency department Marie appeared very caring and attentive towards Mrs Robertson. She is a credit to your nursing home and her profession.
Emma Dixon and Karen Willis (Ivyhouse Care Home)
My father was resident at Ivyhouse Care Home in West Heath, Birmingham. Sadly he passed away on the 23rd August after being at Ivyhouse for around 2 years. I just wanted to tell you of the exceptional care that was given to him during his stay from two individuals in general. His overall care was Ok but these two staff members in particular were magnificent and deserve some special praise. Caring for elderly Demetria patients is a difficult role and in my opinion Emma and Karen are role models for how the job should be done. Their patience and general empathy is second to none and far exceeds the level of care offered in the norm. They are magnificent at their job and should be used as a Flagship to others as to how the role should be done. Please pass on my eternal thanks to them both for how they made my father's last days comfortable.