Four Seasons Health Care

ROCK Award Nominees

All Staff - Hallcroft Care Home, Hucknall (09/05/2008)

My mother Doris King was a resident at Hallcroft for 3 years until she died on 6th May 2008. During her time at Hallcroft she was cared for and loved by the staff as if she were their own mother. She enjoyed her life at the home and referred to Hallcroft as her "home". I cannot express enough my thanks and gratitude during the last months of her life for the kindess, love and care she received from all the staff and carers. I felt they went far beyond the bounds of "only doing my job" attitude, they loved and cared for my mother to the very end. Joy Murphy is the Manager and she is a credit to your company, you are very fortunate to have her. She is kind, caring and knows how to get the best out of her staff. Tembi is also any incredibly caring and loving nurse to all the residents. My mum loved Tembi as one of her family. - Janet Chance

Betty and all the staff - Millbrow Care Home, Widnes (08/05/2008)

I would like to nominate all the staff at Millbrow for the outstanding care they gave to my mother (Bessie Walsh) I will never forget how happy she was to be there and how much kindness they gave to her in her short say.  - Malcolm Walsh

All Staff - Millbrow Care Home, Widnes (01/05/2008)

I can't say that I want to nominate one person, as all the staff at Millbrow did a fantastic job in looking after my nan. She recently passed away and wasn't in the home for a great deal of time but she loved it there. The staff really helped to make my nan feel special while she was terminally ill. The staff at Millbrow also did a great job of welcoming me and my family every time we went there. I had a poor opinion on care homes and was worried when we were told that nan had to go into one, but now I understand that not all care homes are the same and that there are some people out there who deserve recognition for the work they do - Millbrow staff are among these people and I would like to say a big thank you to all of them for taking such good care of my nan Mrs Walsh.  - Kate Walsh

All Staff - Mill Brow Care Home, Widnes (01/05/2008)

I would like to praise all the staff for the care of my partners nan, Bessie Walsh. They made her last weeks battling her illness as comfortable as possible. I will not forget the kind, conscientious and humane way that they cared for and treated this exceptional lady. - John Maguire

All Staff - Hollie Hill Care Home, Stanley (01/05/2008)

All the staff at Hollie Hill are dedicated and go out of there way to make sure the clients are happy and safe. They are hard working and always up for a challenge. - Anonymous 

All Staff - Mill Brow Care Home, Widnes (01/05/2008)

No words can express the care and consideration of the staff at Mill Brow, they are angels in disguise. Every member of staff looked after my mum as if she were their own mum. I will always remember what they did for her and nothing was ever too much trouble for any of them, many things went above and beyond the call of duty and for that I will never in a 1000 years be able to thank them enough for everything they did for mum and I wish there was some way to give them the reward they truly deserve, as these few words do not come near the thanks and praise they should receive, thank you all once again for everything. - Gillian Semourson

Heidi Smith - Park House Care Home, Wellingborough (30/04/2008)

For extreme kindness over a prolonged period and respect for bereaved relatives. A desire to help in a quiet, feeling and efficient manner. - Jane Holmes

Caz  O'neill - Cedars Care Home, Doncaster (29/04/2008)

She is very helpful and dedicated to her job and always goes that extra mile. - Charlene Bryan

Charmaine  Reid - The Meadows Care Home, Huntly (25/04/2008)

She's of a cheerful disposition, extremely capable, with a unique ability & rapour with residents, other staff and relatives. Great respect is shown to residents and their well being is her number 1 priority - as it should be. We rate her 10/10.  - John & Fiona Landale

Jean (EMI staff nurse)  - Belle Vue Care Home, Paignton (19/04/2008)

Exceptional care given at all times. - Susan Moore

All Staff - Ivy House Care Home, Birmingham (19/04/2008)

My mother was in Ivy House for nearly 3 years. Sadly she passed away on 24th March. She received a high level of care from all staff but I, on behalf of the family, wish to thank Rene, he was always a very caring, professional nurse and would always find time to have a chat and a smile with her. He knew when things were not right and would make sure that what was needed was arranged. Please pass on our thanks to a wonderful caring individual. - Carol Watson

All Staff - Gotton Manor Care Home, Taunton (09/04/2008)

I commend the care staff for their kindness, care and courteousness to my mother, Barbara Pyne and for the way they keep me informed of any occurrences. I have had experience of several care homes and can highly recommend Gotton Manor for its care of the elderly residents.  - Katharin Dalton

All Staff - Ringshill Care Home, Huntingdon (05/04/2008)

I wish to say that all the staff there are very caring and work very hard and nothing is too much trouble. All the residents appear to be very happy and settled which speaks for itself really! - Anonymous 

All Staff - Chapel View Care Home, Barnsley (01/04/2008)

Everyone is very hard working and nothing is too much trouble - from the adminstrator Kaye Jackson who you meet at the front door, to the cooks who prepare meals of a high standard. All the care staff and nurses do their very best to care for all the residents to the same high standard. You always get a smiling welcome from everyone. - Lynda  Jackson

Liz Bandee - Emmanuel Christian Care Home, Birkenhead (23/03/2008)

She's very kind and thoughtful. - Sally Smith

Lianne Else - Lawn Park Care Home, Sutton in Ashfield (19/03/2008)

Lianne is one of the most kind and caring people that I have ever had the pleasure to meet, she has more skills than most. Lianne has the ability to make everyone laugh, she is always singing and dancing with the residents and they love her for it, she truly makes eveyones day. Well done Lianne - keep up the good work. - Margaretanne Mclean

All  Staff - Park House Care Home, Wellingborough (19/03/2008)

What can we say? ‘thank you’ really doesn't cover it, the thanks and gratitude we feel for all the love and care you and your brilliant staff showed to mum (Margaret Biggs) during her time at Park House is difficult to put into words. Thanks to everyone for making mum happy and comfortable during the last few months, we just so wish it could have been for longer. - mr m biggs & miss s parkin

All Staff - Abigail Lodge Care Home, Consett (04/03/2008)

My mum Jessie was in Abigail Lodge for nine years and had the most loving and caring support from all the staff. Sadly mum died on the 1st Feburary and will be missed by all. The last few months mam had been very poorly the staff did everything to make mams final days with them as comfortable as possible with loads of extra care. I can't put into words how grateful I am to all for taking care of mam and the staff always made us welcome and always greeted us with a smile. Thanks again to all.  - Catherine Mcquire

Katrina  Boyd - Kingfisher House Care Home, Newmarket (27/02/2008)

Katrina is a lovely person and cares for everybody. Nothing is too much trouble and she is kind hearted and deserves recognition of her care and kindness and all her hard work. She is always smiling. - Lesley  O'brien

Stephanie  McDowell - Bethany Care Home, Belfast (26/02/2008)

Stephanie is always very attentive and kind towards all residents, visitors and staff in the home. She shows a professional manner at all times and is a credit to the care home. Well done to all the staff for their hard work. - Anonymous 

Carol Wyllie - Havencourt Care Home, Stonehaven (23/02/2008)

My mother, Mabel Brown finds Carol to be kind, caring and supportive. She has a cheerful, uplifting personality and is always willing to go the extra mile to make life more bearable. She is genuinely interested in the family background of the residents and is happy to share pleasant anecdotes about her own family life. Nothing is too much trouble for her, she is extremely efficient. Nights are short when Carol is on duty because she exudes peace and calm, she gives my mother an absolute sense of security. I therefore recommend her most warmly as a member of staff who deserves special recognition. - Fiona Ingram

Johann Rennie - Rosemount Care Home, Blairgowrie (07/01/2008)

I would like to nominate this lass, I'm sure she is a member of staff or office worker and I would like to nominate her simply for her kindness and understanding towards the residents. As a relative of one resident I was on a visit one day and saw Johann walking along and another old resident was dancing about the corridors and Johann was asked if she wanted to dance, she never thought about it and just dropped everything and joined in bringing a little laughter, fun and joy to the residents, so well done Johann and thanks, I'm sure there are many like you out there. Keep up the good work! - Ritchie Bibby

All Staff - Heron House Care Home, March (04/01/2008)

I would like to say they are very caring and kind, no matter how hard it is in the over 60s or under 60s they always happy to help. They always have a smile on their faces. I want to say you are a great team and lovely people. - Pauline Nutty

Marina Elena Barot - St. Margarets Care Home, Fife (01/01/2008)

I would like to nominate Marina for her dedication in work. She treats her patients well and she is friendly. She works long hours and very much concerns for her co-workers and residents.  - Warren Paul Barot

Fiona Laird - Whitecraigs Care Home, Glasgow (31/12/2007)

I would like to thank Fiona for everything she has done to look after my gran who is in the EMI unit. My gran needs a lot of reassurance and is demanding on time. It was really hard decision to put a loved one into a care home but I know that all staff will look after her but a special thanks to Fiona as she has the patience of a saint with my gran and treats her as the person she's always been.  - Anonymous 

Sonya Morris - Camphill Care Home, Ballymena (20/12/2007)

Showed exemplary care towards my mum during her 2 years in residence there. - Sally McBride

Shamile Joseph - Bewick Court Care Home, Lemington (29/11/2007)

Sadly my father died on 25th Nov after being in Bewick Court. Shamil was of great comfort to us and whilst looking after my father showed nothing but kindness and treated my father with respect and dignity. He was there with us when my father died and without him I don't think my mother and I could have coped. We were always happy when Shamil was on duty as we knew my father was in good capable hands. I think Shamil should be recognised for the work that he does and his caring attitude to both residents and relatives.  - Joan Turnbull

Alice-Pearl Matoti - Chapel View Care Home, Barnsley (23/11/2007)

She is dedicated to her work and loves the elderly people. She works long hours with always a smile on her face. - Uviwe Matoti

Lisa Hood - Cedars Care Home, Doncaster (19/11/2007)

Lisa is an understanding, polite and caring member of staff at Cedars. She will go out her way to help the residents, staff and visitors to the best of her ability. She also has a caring manor towards the residents, making sure their needs have been met. Well done Lisa! - Anonymous 

Elizabeth Tembani - Campsie View Care Home, Kirkintilloch (19/11/2007)

I believe Elizabeth deserves this special recognition because she has shown a tremendously high standard of care and kindness towards my grandfather, Walter Blair, during his stay at Campsie View. She is by no doubt a valuable member of staff and has also helped my grandfather to bond with other residents on a regular basis, something which I thought wasn't possible due to his deep depression and aggression. She's got a great sense of humour and is always a pleasure to speak to, not to mention most helpful. - Alistair Ralston

All Staff - Craigieknowes Care Home, Perth (16/11/2007)

To Carol and all the staff for the kindness and attention they pay to all residents.  - Anonymous 

Nicola White - Livingston Care Home, Livingston (10/11/2007)

Nicola is dedicated to her job and works very hard to care for the residents. She is patient, hard working and always gives the residents the attention they deserve.  - Jemma Finlayson

Night Staff - Hamilton House Care Home, Buckingham (06/11/2007)

On behalf of my father and my extended family, I would like to nominate the night staff team for the highest award the company has to bestow! They are without exception, the most hard working kind and caring people in the home. My father is always talking about their positive and happy outlook to their duties and their never failing good humour when being called upon throughout the night to help him. His thanks go particularly to his "A" team, Elaine and Sarah. Thank you all once again.  - Anonymous 

Simon Leiser - Orchard Court Care Home, Taunton (29/10/2007)

He takes care and pride in his work ensuring all clients and staff are well fed. He works to a high standard and I know in the last 4.5 years since he has been the chef that the standard of the home has improved greatly. - Anonymous 

All Staff - Jordanstown Care Home, Newtownabbey (22/10/2007)

My beloved father was a resident in Jordanstown for over four years. During that time the entire staff showed such compassion towards my dad which was demonstrated by the exceptional nursing care delivered. As a nurse this care restored my faith in the nursing profession. - Patricia Gorman

Ruth  Ashmore - Charlotte James Care Home, Burton on Trent (19/10/2007)

This woman has given over 20 years of care, dedication and commitment to Charlotte James, which is why I am nominating her. - Kirsty Wood

Kirsty Keenan - Cedars Care Home, Doncaster (18/10/2007)

I would like to nominate Kirsty for her dedicated role as Activities Coordinater at Cedars. She has spent a lot of time and effort into organising coffee mornings, fund raising activities, trips, games and much more. She treats each resident as an individual and will go to great lengths to meet the service users requests. Well done Kirsty! - Anonymous 

Afton West - Gowrie House Care Home, Kirkcaldy (16/10/2007)

Afton has a great personality for working with older people and nothing is too much trouble. He is one in a million and Gowrie House are lucky to have him. - Mrs Miller

Tina Colcough - Cedars Care Home, Doncaster (11/10/2007)

Tina is a very hard worker and always has time and patience for every individual resident.  - Denise  Mitchell

Denise Mitchelle - Cedars Care Home, Doncaster (10/10/2007)

Denise is a caring member of staff who always has time for the residents at cedars. - Staci McDonnell

All Staff - Millbrow Care Home, Widnes (07/10/2007)

The family of the late Thomas Unsworth would like to thank Millbrow for the kind and loving care they gave to our dad. We can't thank you enough, we will always be grateful to the staff who gave us support as well and were there when we laid dad to rest. so once again thank you for the last 4 years of hard work and care. - Jen Cookson

Caroline O'neil - Ceders Care Home, Doncaster (25/09/2007)

For Carolines age(21) she is a very capable young woman who goes that extra step to ensure residents are well catered for.  - Dawn Longley

All Ancillary Staff  - Hamilton House Care Home, Buckingham (19/09/2007)

I would like to praise all the back-room staff. Both the cleaners and the kitchen staff do a fantastic job in this home.  - Anonymous 

John Chappell - Granby Court, Harrogate (17/09/2007)

John is outstandingly helpful in every way and always extremely courteous. - Mary Whitfield

Janet Doyle - Cedars Care Home, Doncaster (26/08/2007)

I would like to nominate Janet for the ROCK award for being the most hardworking, caring, self efficient and committed member of staff. Nothing is ever too much trouble for her and the residents needs are always first priority. - Paula Latham

Malcolm Coy - Cedars Care Home, Doncaster (23/08/2007)

Malcom looks after my mother with care ane devotion to his duties in excess of anything one could expect. My mother (like us all) can be demanding at times but Malcolms patience seems inexhaustible and his care adds considerably to my mothers quality of life which is very comforting for me as I live some 200 miles away from the home. Thanks Malcolm - if it was up me you would get a gold medal! - Brian Duffield

Shirley Chatwin - Adeline House Care Home, Doncaster (20/08/2007)

I wish shirley all the best, she made sure she was always there for us in our difficult time with my mother, even though sometimes she was busy. Thank you for the 'sit in' as she called it, so that we could get some rest and thank you for making mum look beautiful when she passed away. Shirley is an amazing person. Big hug Shirley and thank you from my heart. - Steph Johnson

Caroline O'Neill - Cedars Care Home, Doncaster (17/08/2007)

I would like to nominate Caroline for a ROCK award as she works so hard and always helps out even on her days off, taking residents on outings and ensuring they have all they need. - Kealey Culshaw

Emma Patterson - Greerville Manor Care Home, Belfast (17/08/2007)

Very helpful girl, always in a cheerful mood. She really deserves the ROCK award. She always goes that extra step. - Bill Taylor

Pam  - East Riding, Morpeth (15/08/2007)

I want to nominate Pam from the EMI unit. She gave my mother great care during the last unhappy days of her life, she was wonderful. - Liz Burke

All Staff - Woodlea Care Home, Doncaster (14/08/2007)

I would like to nominate all the staff for their excellent care. They are always kind and helpful. Always smiling and will go the extra mile to look after the residents. - Hazel  Corden

All Staff - Cedars Care Home, Doncaster (13/08/2007)

For caring for Derek although it was only a short while and thank you all for making me welcome on my visits and for the coffee. God bless you all. - Brenda Fahy

Janet  Doyle - Cedars Care Home, Doncaster (08/08/2007)

Janet is a very hardworking caring woman, she deserves a ROCK award because of her dedication to her job, for helping people and caring for them. She is a credit to Cedars.  - Anonymous 

Karen Adams - Broadacres Care Home, Rotherham (07/08/2007)

After visiting the home to see my mum I got to know the staff very well. Karen was always the life and soul, a credit to Four Seasons and Broadacres. My mum was always full of the talks and laughs they had together, sadly she has passed away but I wanted to say a speacial thanks to Karen for making her last weeks so enjoyable and fun. - Anonymous 

All Staff - Murdostoun Castle Care Home, Wishaw (26/07/2007)

I have recently been visiting this care home where my husbands cousin is resident. I have met many of the staff and have been impressed by their attitude and general helpfulness, not only to the residents but also to us as fairly new visitors. Thanks to all. - Anne Swan

Malcolm  Koy - Cedars Care Home, Doncaster (25/07/2007)

I would like to nominate Malcolm for being such a dedicated nurse at Cedars. His loyal and unconditional care to each and every individual in the home is outstanding. He shows them care and a sense of self worth like they are his own relatives. Not one person is ever short of Malcolm's dedicated care and attention, even if it means Malcolm will stay over after his shift ends. You're a star Malcolm and a credit to Cedars Care Home. - Anonymous 

Sharon Mcpake - Murdostoun Castle Care Home, Wishaw (25/07/2007)

I would like to nominate Sharon as a very kind and caring person. She is a very good motivator and seems to get the best out of all the patients with her help, craft and good humour. Another nurse that I have noticed is a lady called Cathy who has been very good and helpful in keeping a high morale among nurses and residents. Thanks to all. - Michael  Swan

All  Staff - Springfield Care Home, Plymouth (21/07/2007)

The staff there work tirelessly under great strain but on the whole never grumble, for which they should be recognised. - Dan  Spry

Darren  Wright - Springfield Care Home, Plymouth (20/07/2007)

He has only been caring for a matter of months but he understands the needs of those he cares for. At only 20, he knows what his dementia clients need.  - Dan Spry

Reena Paul - Greerville Manor Care Home, Belfast (19/07/2007)

Pleasant, hardwork, always smiles. - David Mcmanus

All Staff - Marquis Court Care Home, Cannock (19/07/2007)

Thank you all so much for the care my father, Ron Jones, has received during his two week stay with you. We could not have asked for any better care for him. Please pass on a big thankyou to all the staff concerned.  - Cheryl  Birch

All Staff - Heron Court Care Home, March (18/07/2007)

My mother, Ruby Woodworth, was a resident in Heron Court between the 14th May and 9th July this year when she passed away. From her first day she was stimulated, felt secure and cared for and responded well to her new surroundings; stating that she had “found her heaven on earth”. We were frequent visitors and were made very welcome. The facilities and standards are very high and the professionalism and caring attitude from the cheerful staff made a very difficult time a very special time too. No one was too busy to listen or discuss my mothers care which made us feel included. She made a large dent in your food bill! She learnt how to laugh again and at nearly 90yrs old found an excuse to get ‘dressed up’. So many of your staff formed a very personal relationship with us that it would be wrong to single out any individuals. - Peter & Christina Woodworth

Jacquline  Dixon - Chichester Court Care Come, South Sheilds (17/07/2007)

Jacquline is a nurse who cares very deeply about the residents in her care nothing is to much trouble for her. Even going without meal breaks if a resident needs her attention. She also has a terminaly ill son which she has nursed. She is constantly on her feet making sure everyone is ok  - John 

Afton  West - Gowrie House Care Home, Kirkcaldy (14/07/2007)

My reason for nominating Afton is she always has a smile and she has a great passion for her work. she sticks out because of her kind nature. If anyone deserves a recognition of kindness award, it is her. - A Barr

Betty Carlow - Preston Glades Care Home, Preston (12/07/2007)

Betty is a kind and helpful person she always does her upmost to make sure everyone is happy and is fulfilled, she deserves this award. She works hard and the home would not be the same without her. Fantastic lady by far - Kelly Proctor

All Staff - Emmanuel Christian Care Home, Birkenhead (12/07/2007)

I wish to nominate the whole team who look after my sister. They are always extremely caring and supportive at all times, especially recently through more difficult times. I would like to thank them all, particularly G Borinaga for staying with her during her time in hospital, she was amazing. Thanks very much!!! - A Gaunt

Malcolm Coy - Cedars Care Home, Doncaster (12/07/2007)

Malcolm is a nurse in the home and although he is so busy he always makes time for me. He knows I am a poor eater and that I prefer to stay in my room so he always pops in and checks that I have eaten. He is just so caring and I would love for him to win an award. - Joyce  Duffield

Lisa Hood - Cedars Care Home, Doncaster (11/07/2007)

Lisa will go out of her way to assist residents, staff and visitors. Lisa is always caring and polite, a professional yet approachable. She's a credit to Four Seasons Health Care and the care sector. Lisa deserves a ROCK award. - Anonymous 

Eitnne Mooney - Strangford Lodge Care Home, Downpatrick (09/07/2007)

She has showed initative and caring in her role as cook at the home, Eithne has impemented moulded meals for dysphagic patients. Moulded meals provide a visually appealing alternative to pureed dinners and this in turn encourages the patient to eat, improving their nutritional status and also giving them their dignity and respect back in one more very important area. - Lesley Beatte

Lisa  Harris - Rosebank Care Home, Dundee (03/07/2007)

Althoug Lisa is only 19 I would honestly think she had worked in Rosebank for many years. Lisa is so dedicated to her job she doesn't see the residents as residents but as her friends. Lisa has done many training skills to gain qualifications that enabels her to do her job aswell as she does. - Siahnon Conway

James Brady - Ivyhouse Care Home , Birmingham (03/07/2007)

He is well liked and always has a smile, he works hard to make new residents settle in to new enviroments. He is a pleasure to know. - Anonymous 

Kate  Farish - Chichester Court Care Home, South Shields (27/06/2007)

From me and my wife, I would like to nominate this young lady for her kindness when we needed her help out of her normal care job and I personaly would like to thank her. She has been very caring and helped us more than words can say from a disabled gentle man and wife many thanks Kate and good luck for the future  - Michael Harvey

All Staff - Greerville Manor Care Home, Belfast (27/06/2007)

My mother recently resided at Greerville and could not have been happier. I haven't come across a more friendly and pleasant bunch of people. My mothers last few weeks were spent in a caring environment and stress free. I'm sure she would not have received better treatment elsewhere. - C Bennett

Carlos, Patricia & Jeff - Stobhill Care Home, Glasgow (25/06/2007)

They treated my dad with respect and dignity(also with the other residents), even though we know that he is quite demanding. They made his last days happy and comfortable. This team of staff is really a big asset to your company. - S Anderson

All Staff - Greerville Care Home, Belfast (20/06/2007)

My elderly Aunt received some of the best care I've seen at Greerville. They made her feel at home right away and showed great kindness throughout her stay there. - Alan Christie

Anne-Marie Shields - Davenport Care Home, Glasgow (17/06/2007)

Anne-Marie is one of the friendliest and most down to earth nurses I have met. The care which all staff, but particularly Anne-Marie, have shown Katy Bowers has been touching. Going to visit my Grandmother has been a real pleasure at Davenport and the advice and help of Anne-Marie has been great.  - Jonathan Judah

Philip Brooks - Dove Court Care Home, Kettering (15/06/2007)

After visiting a friend at Dove Court, I was extremely impressed with the outstanding care and commitment shown by Philip, compared with what I have seen in many care homes over several years. His patience, professionalism and overall attitude is to be admired and could well be used as a barometer for others to emulate. - Sandra Mcloughlin

All Staff - Westview Lodge Care Home, Hartlepool (15/06/2007)

We would like to inform you of our debt of gratitude to the management and staff of Westview following the death of Fred Egglestone, a long term resident. We feel that the staff handled this sad affair with exemplary dignity, care and superb attention to detail. During the last 6 weeks of his life, Uncle Fred needed additional attention and he received this from all of the staff and this happened without any promting from his family. The Manager, Beryl Anderson, showed professional skills mixed with tenderness and compassion throughout this period and afterwards in organising the events on the day of the funeral. We were pleased to find one organisation which shines out amongst others and will be eternally grateful for the way in which this whole event was handled. - Mr G Armstrong

Claire Ritchie - Rosemount Care Home, Blairgowrie (12/06/2007)

I would like to nominate Claire for the ROCK Award as she is a very caring, polite and helpful person. If I ever have a problem she always goes out of her way to help, she's one in a million. - Clair Mcdonald

Louise Todd - Birkin Lodge Care Home, Tunbridge Wells (12/06/2007)

I nominate this person because she walks 8 miles in total to care for the elderly residents, even with a bad back. Also the residents like her a lot, she has a bond with them. Well done Lou - keep up the good work. - Anonymous 

All Staff - Greerville Manor Care Home, Belfast (11/06/2007)

All staff at Greerville that I have come into contact with have been very courteous and attentive. They all show great pride in their work and I don't believe they recieve the recognition they all deserve. It's such a difficult and demanding job they all do yet you are always greeted with a warm smile when you enter the care home. Keep up the good work. - Anonymous 

Denise Slevin - Westroyd Lodge Care Home, Shepshed (09/06/2007)

Denise, manager of Westroyd Lodge and my mum Rosa's appointed carer - Sandra, were both kind, caring and supportive during Rosa's recent illness and eventual death at the home on 2nd June 2007. They did everything possible to ensure that Rosa was clean, comfortable and retained some dignity during her last days. I really feel we struck gold when we found this home for Rosa after my dad died in 2004. Rosa was very happy there and always treated well. They supported me and kept me informed and I cannot thank them enough for all their efforts during this difficult time (including Denise coming in during the middle of the night between two long day shifts to sit with Rosa). They both deserve to be recognised for their outstanding and caring attitude. - Dena Layzell

Tracey Elliot - Layden Court Care Home, Maltby (01/06/2007)

Tracey is a senior carer on the unit where my mother resides. She works really hard and she always seems to be there! Whenever I ring to enquire how my mother is, she rolls off information about her health without having to look around or keeping me waiting. Whenever my mother has been ill, she informs me and keeps me updated. She has a genuine caring personality and always treats my mum with respect.  - Rose Lane

Janet Livingstone - Rosemount Care Home, Blairgowrie (31/05/2007)

This lady and her staff always go the extra mile. My sister Janice has been there for a few years now and is very happy. My mother gets to visit when she can but phones every week and the staff are so responsive it keeps her at ease. Keep up the good work you all deserve medals.  - Denis Wood

Sarah Pool - Flower Park Care Home, Denaby Main (30/05/2007)

She just is a genuinely nice young lady. Nothing is too much trouble for her. She goes out and talks to the residents, I think it's lovely. - E Harrington

Alphonseno  - Herrington Grange Care Home, Sunderland (27/05/2007)

Giving my mother such wonderful care and for showing so much kindness. - Dorothy Pugh

All Staff - Ashcroft Care Home, Chesterfield (23/05/2007)

My husband Brian spent the last month of his life at Ashcroft; he had been in hospital for the previous 18 months. Brian was very well looked after. The nursing care (Leah, Agnes and Joy) was excellent; they and their support staff became our friends. I visited Brian most days and never saw any of the residents treated with anything less than patience, kindness and understanding, even though the staff were usually so busy. During the last week of Brians life, the care and support we recieved were of the highest standard. The staff so obviously cared about Brian - he was not just a patient. We are pleased that after a long painful illness, Brian ended his days in the comfort and care of Ashcroft. Lynda deserves many congratulations on her management of the home. - Pamela Hesketh

All Staff - Charlton Park Care Home, London (23/05/2007)

It is quite difficult to put into words the way you feel when your mother needs more help than you can provide. My mum has been at Charlton Park for over 2 years and quite frankly, it's a miracle she is alive at all but for the love and care she receives from the staff. Sister Rose and her team do a fantastic job. They look after mum's every needs and they look after me too (I live in France and I dont visit as much as I wish I could). It was my 50th birthday this weekend and nurse Julia remembered and rang me so that mum could say happy birthday!. It made my day!!! Thank you never seems enough to say. - Susan Graney

Shirley Chatwin - Adeline Care Home, Thorne (17/05/2007)

I think Shirley should be given a golden heart, when my mother died she was our rock and shoulder to cry on. She is and always will be a proper carer, thank you Shirley  - Anonymous 

Jan Widajewska-kleszcz - Riseborough Care Home, Bournemouth (16/05/2007)

Jan is a senior carer and is a credit to the home, her care and concern for both clients and relatives alike is amazing, her personality, compassion and concern shines through. Nothing is too much trouble and her experience in care outshines many of the senior staff. I have known the above since my mother became a resident 4 years ago and have at all times been impressed with Jan's work. Good carers are extremely hard to come by, it eases my mind with regard to my mothers care and well being to know that she also is made to feel like an individual and not just a number. - Miss P J Close

Jane Macharia - Summerdale Court Care Home, London (12/05/2007)

I would like to take this opportunity to thank care assistant Jane for the immense support she gives her clients and her excellent communication skills. She's never too busy for her clients no matter the demands or requests. How she kindly offers relatives cups of teas, how she will persuade and patiently wait upon a client when their appetite is down. She has a heart of gold. Jane may god bless you on the good work you are doing. - Susan Simms

Yvonne Savage - Westroyd House Care Home, Shepshed (07/05/2007)

Living the other side of the world in Australia, I recently visited mum and was saddened at her condition whilst in hospital and was so thrilled to find Westroyd House and the terrific staff there, especially Yvonne and also Sheila, Paul and Laura and several others I cannot remember by name. The love and care shown to mum has been wonderful and so re-assuring as I was able to come back to Australia knowing she is in the very best of care - thank you Yvonne. - Caroline Creek

Yvonne  Savage - Westroyd House Care Home, Shepshed (04/05/2007)

My mother lived at Westroyd House for 8 years and I have to say they were very special years and she was treated with respect and dignity from all the staff. I would like to nominate Yvonne the manager because she looked after mum from the beginning to the end and when mum was at the end of her life she needed nursing care, Yvonne dedicated her time to care for mum and ensured the staff were trained to offer mum the best. I have never witnessed such dedication in a person and will be forever in Yvonnes debt for her love and compassion she showed mum and the family. Good luck in your career. - Jaculine  Cooke

All Staff - Marton Road Care Home, Middlesbrough (03/05/2007)

They all have given love support and understanding towards all service users in the home. My mother has had to move to a new home due to Marton Road closing. The care staff have been fully supportive and very helpful. I wish all the staff my very best wishes and good luck in your new jobs. You all will be saddly missed god bless you all, thank you. - B Hall

Yvonne Savage  - Westroyd House Care Home, Shepshed (02/05/2007)

After a long period in hospital, my mother came to Westroyd House very weak, under cared for due to lack of goverment funding for the NHS and quite ill! Yvonne stayed with my mother for 24 hrs nursing her through her worst period of sickness. Nearly 3 months later, my mother is nearly back to her normal happy self, albeit she requires care. Without doubt, this is only due to Yvonne and her staff, all of whom display total dedication, professionalism and kindness. A big thanks to you all.  - Peter  Stephens

Paul Krzywdzinski - Westroyd Care Home, Shepshed (02/05/2007)

I find it difficult to nominate any individual for the ROCK award as any person is only as good as the team around them and the team at Westroyd has a refreshing attitude to the residents led by Yvonne Savage and supported by Sheila Mitchell. If however a person has to be nominated then I would nominate Paul. Paul is one of the care workers assigned to my mother Joan, during my visits she is always telling me how caring he is and will always have time for a chat and a joke (which there seems to be many) besides this Paul acts with care and treats the residents with respectand dignity. - Barry  Stephens

Yvonne  Savage - Westroyd House Care Home, Shepshed (22/04/2007)

Yvonne is a manager of Westroyd House and she gave not only her heart to the job she also gave her life to the job. I don't remember a day when she wasn't in work helping the care staff and residents she's got the biggest heart in a world and she is hard as a rock. - Pawel Krzywdzinski

Doreen Maclacline - Belmont Grange Care Home, Belmont (20/04/2007)

Doreen is very caring and understanding and always willing to help others and very hard working. - Anonymous 

All night staff   - Ivyhouse Care Home, Birmingham (11/04/2007)

I think the staff on these unit are fantastic and work tirelessly to ensure the residents are cared for and feel comfortable in their surroundings. Nothing is too much trouble and the level of care is outstanding, they are a credit to FSHC and I hope their great efforts are both appreciated and rewarded. That is why, with the utmost pleasure, I have not got the slightest hesitation in nominating all these staff keep up your excellent work and well done for making every effort to improve the lives of all your elderly patients. - Anonymous 

Gemma Batts - Hamilton House Care Home, Buckingham (10/04/2007)

Gemma has made Hamilton House her second home, she's always there and busy when I pop in and takes real interest in the residents real needs. Gemma is always very friendly and welcoming, easy to talk to regarding my relatives stay with the home. All in all I find all Hamilton House younger staff very approachable, very hard working and show their caring and considerate selves without second thought. Much appreciation to all of you! - anonymous 

Tom Solte - Gotton Manor Care Home, Taunton (03/04/2007)

I write as a resident of Gotton Manor, to recommend Tom (carer) as a competent, kind carer, who treats one like a human being. In my opinion he stands out for excellence. - Hilary Cope Morgan

Maggie  Scott - Leagreen Court Care Home, Newcastle (02/04/2007)

When your parents are in good health and your family life is vibrant, loving, caring, happy and safe, you can never envisage putting your parents into the care of someone who is not family or even more unthinkable someone who does not and has not met them. Having travelled from Nottingham to see poppa at Leagreen was a very daunting thought and I was not looking forward to seeing him. Maggie was the first person I met, her whole being was one of compassion, genuineness, total honesty, care and most important was the dignity that was shown to all in her care, allowing them to be free spirited, content, respected and unconditionally loved. She is a natural leader and all that meet her are indeed priviledged, needless to say my subsequent journeys were happier ones. Poppa Jim passed away some two weeks ago and I can only end by saying thank you for caring, for your warmth, your truly remarkable patience and understanding and for ensuring that his last days were peaceful.  - June Summers

Mary Campbell - Lansdowne Care Home, Belfast (31/03/2007)

Mary always has a sunny nature, a song and a whistle. The residents love to see her and take great enjoyment from the dances and jokes she makes with them. Mary has been there at Lansdowne for a good long time, in and around 14 years I believe. She is a credit to the company. - James Joyce

Fiona Differ - Campsie View Care Home, Kirkintilloch (31/03/2007)

We, the family, would like to thank Fiona and also Ann and Michelle for the care, love and attention that they have given to our mother Jan Campbell. Sadly Jan passed away recently. Fiona was Jan's key worker and has done a great job, Jan loved her. We cannot forget the other staff involved with Jan, Ann and Michelle and many others, I wish I could remember all their names, they made our mother's stay in Campsie View very nice. Thank you very much to all the staff, you will not be forgotten. Thankyou for making the last few years of our mothers life comfortable. - Kate Campbell

Lisa  Harris - Rosebank Care Home, Dundee (27/03/2007)

I think Lisa is a very kind and helpful young girl and any time I visit the home she is very polite and goes out her way to help me. I think she is one in a million and she deserves recognition for it. - Graham Peterson

Lynn Harvey - Gotton Manor Care Home, Taunton (26/03/2007)

Lynn doesn't mind what job shes given to do, she shops and posts for me and is always cheerful. She works to perfection and is a shining example to all. - Joan Hartman

Rose Henderson - Ivy House Care Home, Birmingham (24/03/2007)

Rose is the most kind, caring and loyal person anyone could wish to have care for them. Rose more often than not goes above and beyond the call of duty for the residents she cares for and nothing is too much trouble for such a wonderful lady. Rose is a rock. - Kevin Freeman

Sue  Alderson - Maple Lodge Care Home, Scotton (23/03/2007)

My mum was at Maple Lodge for just over 3 years and she recently died. Over the 3 years Sue has always been there for me, to chat to, have a cup of tea with, to listen to my complaints and just to be a friend. Knowing that she is in charge at Maple Lodge meant that I didn't have to worry about my mum, she made me confident that mum would be fine. Since mum died I still have contact with her and she has been so caring and thoughtful in my grief. She is the ultimate professional and a very nice person. - Helen Kemp

Cath Coughlin - Pelton Grange Care Home, Chester-le-Street (22/03/2007)

I have never met a more professional, caring and understanding care assistant than Cath. Everyone who enters the building, whether visiting or residing is always made to feel welcome by her and she is a great inspiration to all members of staff at the home. If only all carers would take a leaf out of her book. - Anonymous 

Yvonne Savage - Westroyd Care Home, Shepshed (20/03/2007)

I call on a regular basis with clothes to sell to the residents and I'm always impressed by the care and consideration of the staff. There's always someone available to help the residents and always with a smile. The cleanliness of the home is 100% and the atmosphere of the staff and especially the home manager is exceptional, Four Seasons should be proud. - Mike Benson

Margeratanne Mclean  - Lawn Park Care Home, Sutton in Ashfield (20/03/2007)

Margeratanne is a loyal caring person, she is always enthusiastic and her kindness towards clients and staff is just fantastic. Margeratanne strives to enhance the care that all care homes should be providing. I think she is a credit to Lawn Park. - Anonymous 

Dylis Griffiths - Berwick Care Home, Berwick upon Tweed (19/03/2007)

Dylis and her loyal and caring staff are a credit to Four Seasons, they are very friendly and look after my dad with love and care and make his life meaningful and they look after the relatives as well and make us welcome, especially when my dad was very ill they looked after us too. He's on the mend slowly but that's down to this fine care home. Thankyou - Jacqueline  Matthews

Mary Christie - Lunan House Care Home, Montrose (19/03/2007)

I nominate this person for the ROCK awards as she has shown great encouragment, enthusiasm and kindness towards each individual as well as staff. She is always willing to assist, advise and maintains an open mind towards changes to care provided and staff development. - Robert Alcorn

Phil  - Stanton Lodge Care Home, Shiremoor (16/03/2007)

My whole family want to say a massive thank you to nurse Phil (sorry, dont know his surname) at Stanton Lodge. He is so very caring, friendly and knowledgable and he has a wonderful sense of humour. He has looked after my dad, Frank Hill, even better than we could have hoped for. He has also been such a good friend and support to my mum, Irene, who until recently, visited dad nearly every day. On behalf of the Hill family - thank you so much Phil - you've made a difference! - Howard Hill

Karen Byrne - Alexandra Care Home, Newton-le-Willows (13/03/2007)

Karen has only been at the Alexandra for a short time as home manager, her enthusiasm is outstanding. Karen is a very friendly and approachable person to residents, staff and relatives. Nothing is ever too much trouble for her and she always has the residents interests and needs foremost in her heart. Well done Four Seasons you've found a gem! - annonymous annonymous

Rose  Henderson - Ivy House Care Home, Birmingham (09/03/2007)

I would like to nominate Rose as she is one of the harder working members of staff. No matter how busy she is she always spends time with the residents and their families and treats each and every resident with the care and respect they all deserve. - Judy Millward

Yvonne  Savage - Westroyd Care Home, Shepshed (07/03/2007)

I would like to nominate Yvonne, as I feel since taking over the role of manager in the two homes, she has gone that "extra mile" to make Westroyd homes what they are today, Yvonnes utmost concern is the care of the residents and this is backed up with a good team of staff, well done to all!!!! - Sheila Mitchell

Danny  Coventry - Rosemount Care Home, Blairgowrie (05/03/2007)

This man is so kind and understanding to the residents, he loves his job and cares about the residents like they're his friends. - Catriona Smith

Carol Hull - Ivy House Care Home, Birmingham (04/03/2007)

I wish to nominate Carol for the ROCK award, she is the deputy manager at Ivy House. She is a very down-to-earth person with the special gift of knowing and understanding the needs of both the residents and staff. She is a good listener and is always willing to help her staff with their duties as well as the day to day problems they may have. Carol is one of the longest serving staff members at ivy house and has always remained cheerful and pleasant no matter what the circumstsnces.  - D Casey

Fiona Womack - Swan House Care Home, Chatteris (01/03/2007)

Fiona is a very dedicated person to her job. She loves taking care of elderly people, whatever their walk of life, always having their best interests at heart. Nothing seems to be too much trouble. She goes out of her way to make sure things run smoothly, with residents needs being the first and foremost concern. - Julia Keil

Betty Carlaw - Preston Glades Care Home, Preston (28/02/2007)

Betty goes the extra mile. She is not very academic and is struggling with her training for NVQ 3 but my mum loved her almost as much as we do. Now mum has passed away but thank you Betty!  - Mrs Crannage

All  Staff - Granby Court Extended Care , Harrogate (22/02/2007)

My sister and I would like to thank all the staff who are taking such care of our mum. We both live at a distance and it makes a huge difference in difficult circumstances to arrive and find mum so content. In spite of her illness she is still smiling, I'm positive this is because she feels safe and respected. This care and concern touches the whole family. - Judith Jones

All Staff - Chasedale Care Home, Blyth (20/02/2007)

All the staff are kind and caring towards all residents and relatives. - Laura Brown

Afton  West - Gowrie House Care Home, Kirkcaldy (18/02/2007)

My mother had stayed at Gowrie House for five years. During her stay at the care home Afton had shown us that nothing was too much trouble and was very happy to assist in any task to make my mothers stay more comfotable. Afton has a heart of gold even though she has her own health problems she is always happy and willing to help. Your company is very lucky to have such an amazing employee. - Mary Shaw

Susan Gibbon - Chasedale Care Home, Blyth (13/02/2007)

For her devotion and kindness to all the residents. Susan sets a prime example of which we can all aim to acheive. She knows each individual resident personally and strives to enhance their care and daily existence. - Sammy Dunworth

All Staff - Rydal Care Home, Darlington (12/02/2007)

I just wanted to take a minute and let you know that our family really appreciates everything you did for Sarah Russell (Sadie). She was a wonderful wife, mum, mother-in-law, nana and especially a good friend with everyone she came in contact with. She will truly be missed! Thank you again for your watch and care over her. God bless you! - david russell

Fiona Differ - Campsie View Care Home, Kirkintilloch (12/02/2007)

We would like to nominate Fiona, she is key worker to our adopted gran Johan Campbell in Campsie View. She has looked after our gran for the last few years and as onlookers we can see that they have got on with each other. Fiona has built up a trust with our gran and that makes us feel good. Thank you Fiona. Also all the other members of staff in the home who have worked together as a team and helped us, the family, through a very sad time. Ann, Michelle and the rest of the staff - Thankyou. - Joanne, Nicola & kelly

Susan Alderson - Maple Lodge Care Home, Richmond (08/02/2007)

For her kindness and caring towards other staff and residents. - Hannah Boamah

Karen  Hopkins - Alexandra Care Home , Newton-le-Willows (06/02/2007)

Karen is a very caring and honest person, she is kind to staff and the residents. She always has time to help and care for the residents in her own special way. - Anonymous  

All Staff - Springfield House Care Home, Codsall (06/02/2007)

All the staff are very kind, loving and caring, they are always very welcoming and polite. The staff at Springfield House are a credit to Four Seasons as they do provide the upmost care in a very professional and friendly manner.  - Anonymous 

All Staff - Shawcross Care Home, Wigan (02/02/2007)

We would like to thank all staff for caring for our mum Mary (Molly) during her stay. She loved the food and everyone was always helpful. Even in her last few days and failing health everyone tried 101% to make her comfortable and give her the best quality care. - David Moore

All  Staff - Melton House Care Home, Wymondham (02/02/2007)

The care staff are always committed to providing top quality care to all the residents at this home. Nothing is too much trouble for them, they will go out of their way to assist a resident where they are able. - Jenny Daynes

Fiona Differ - Campsie View Care Home, Kirkintilloch (30/01/2007)

Peter & Kate Campbell would like to nominate Fiona Differ. Our mother and mother in law have resided there for over 2 years. Fiona has been Jan's key worker for most of that period, sadly Jan is not too well right now. Fiona has a great rappor with jan, who is a very timid little lady. We sense that Jan trusts Fiona and feels comfortable with her, which in turn makes the family more at ease. Fiona has a lot of fun in her and can make Jan laugh, we sense that Fiona is very fond of Jan. We go home with peace of mind. Nurses are born, not made and Fiona is one of those nurses, she has left us with a lot of nice memories due to the care she has given to Jan. Thank you Fiona.  - Kate Campbell

Natasha  Lazovic - Lansdowne Care Home, Cricklewood (23/01/2007)

Never have I seen such an extraordinary woman bring customer reassurance to a care home. The notion of a care home can be difficult for relatives. I have witnessed Miss Lazovic go out of her way to make Lansdowne Care Home one of the best providers of nursing care. Not only are the staff aware of the importance of care, I feel Miss Lazovic has stressed the importance and philosophy of care to the care staff at Lansodowne and has observed the needs of todays potential service users. It is very rare for a home manager to be so dedicated to her line of work. I only commend what I witness and I have witnessed too much to let Miss Lazovic pass by a nomination, hence this recognition of care staff for Natasha has been forwarded. - Renal Patel

Gill Williams - Woodlea Care Home, Doncaster (23/01/2007)

Gill is the most caring considerate person I know, she always puts the residents first. Gill gives 100 percent to Woodlea from organising daily activities to producing shows for the residents. She will do anything to help anyone. She brightens everyones day and lights up the room when she enters it. She can turn her hand to any task and nothing is too much trouble. Gill is truly a very special lady. - Amanda Lees

All Staff - Buchanan House Care Home, Glasgow (19/01/2007)

Thank you for all that you did for dad over the last seven years and for coming to the celebration of his life. As the humanist said to us after the service - the first 74 years were independent and superb with the last seven being loved and cared for "Hilton style" but sadly without his beloved car. - Lovat Hannah

All  Staff - Marton Road Care Home, Middlesbrough (18/01/2007)

Very helpful, kind and are always there if you need them, they try their hardest to help you in any way possible. - Sue Davis

Cath McManus - Marton Road Care Home , Middlesbrough (17/01/2007)

All staff are very helpful and will help you in any way possible. - Susan  Dobson

Lynn Benford - Park House Care Home, Wellingborough (16/01/2007)

She is so very caring to relatives as well as the residents. - Anonymous 

Jo  Bird - Ringshill Care Home, Huntingdon (13/01/2007)

Jo is always cheerful, very polite and a lovely member of staff. - Karen Saunders

Charge Nurse  & Support Workers - Cumbernauld Care Home, Greenfaulds (10/01/2007)

The staff at this care home work very hard in sometimes very difficult situations. They work long hours and are very dedicated to the residents whom they care for. I would like to nominate the charge nurse and her staff for doing great work and for offering high standards of care. - Mrs Paterson

Sandra Savage - Brockwell Court Care Home, Consett (09/01/2007)

Because she works tirlessly to improve the lives of all the residents. The standards in the home have improved immensly since Sandra took over, she is a caring and gentle manager who always has time for everybody, she is a credit to her profession. - anonymous 

Kate Activities Organiser - Granby Care, Harrogate (03/01/2007)

Very kind and caring lady who works with the elderly in the ECU section of the home. Many of the people living here see her as a valuable asset to the home as she cheers them up when they feel depressed. - Lea Williamson

Joanne Wilding - Ivyhouse Care Home, Birmingham (02/01/2007)

I am nominating Joanne Wilding (Senior Carer) as she is always there for the residents and their families. She is very easy to approach, any request no matter how big or small is dealt with straight away. She is always willing to help people, she is extremely kind to the residents and families, nothing is too much trouble for her, Joanne is an excellent, caring and hard working member of staff. Four Seasons Health Care are very lucky to have such a caring member of staff, she is a credit to the company. I would just like to say Joannes work on the EMI unit is outstanding. - Anonymous 

All Staff - Bethany Care Home, Belfast (01/01/2007)

Very good care staff, nothing ever a trouble to them. A credit to the home and to Four Seasons Health Care. - Anonymous 

Carol  - Westview Lodge Care Home, Hartlepool (23/12/2006)

My long term friend, John Reid, is a resident of Westview Lodge and has asked me to email you on his behalf regarding the compassion and tireless devotion that Carol has shown to himself and others in the home. Carol is a wonderful listener and even though the work load can be demanding she always seems to have time for me. God bless her. - John Reid

Maggie, Deputy Manager - Lea Green Care Home, Tyne & Wear (19/12/2006)

This lady is an angel and an absolute asset to the company. She nursed my father and her compassion, understanding and kindness were far beyond her call of duty. I've never seen such commitment she really is a star. - Nina Hutchinson

All  Staff - Livingston Care Home, Livingston (18/12/2006)

All staff are excellent, genuine caring people. They provide care to an impecable standard, involve the residents in video and music and are always happy and smiling. - Anonymous 

All Staff - Granville Lodge, Hartlepool (13/12/2006)

Staying at Granville Lodge is just like staying at home with your parents, this is due to the loving caring staff that work there. Well done!!!!!! - Jade Smith

All Staff - Murdostoun Castle Care Home, Newmains (11/12/2006)

As I do not reside in the UK, knowing how well my brother is being cared for by such dedicated people brings great comfort. Each and every person I speak to when I call are courteous, friendly and keep me informed of my brothers well being. thank you all so very much, god bless each one of you. - Margaret Carroll

Alfredo Freddie - Campsie View Care Home, Glasgow (07/12/2006)

I would like to recognise him as one of the most approachable and cheerful staff of Campsie View Care Home, everytime I visit the unit he always displays a good public relations, not only with me but among all other visitors of the home. Keep it up! - Anonymous 

Gillian Williams - Woodlea Care Home, Doncaster (06/12/2006)

She does more for the residents than you could ever imagine, from doing the activities to care work and working in the kitchen. She puts her heart and soul into the residents and in her mind and her heart nothing is ever too much or beneath her. She will sit with the residents and help them, even when she should be going home to her own family and coming in on weekend to do shows, bingo and other functions she is a star. - Anonymous 

Ian Galley - The Laurels Care Home, Houghton le Spring (06/12/2006)

Ian is the youngest member of the care team, he always takes time with the residents and their families. His own grandfather was a resident until he passed away in August, he was very close to his grandad has had a bit of a hard time of late because of his death but his dedication has never faulted. He calls in to see residents even when he is off work. He has always been punctual for work is only off work on his designated days. I may be biased with my comments as he is my son but I think he gives his commitment to the job 100% and I think it may give he some encouragment if he got some recognition for his work.  - Nancy Galley

Angela Fairbotham - Ivyhouse Care Home, Birmingham (06/12/2006)

Although I'm singling out Angela that does not mean the rest of the staff do not need a nomination. They are all caring or they would not be working in the facility. Angela does all the activities with the residents but she has always got a smile and a bit of encouragement, making sure that they are ok. She has time to give each one individual attention and always acknowledges family members, giving them an update. In 18 months I have never seen her in a bad mood, looking miserable or being antisocial. She has bought some initiatives for the benefit of all residents but particularly with dementia patients. Thank you - it makes my role as next of kin and caring daughter that much easier knowing mum is cared for so well. - Carol & Pat Watson-Webb

All Staff - Willow Court Care Home, North Shields (03/12/2006)

A brilliant caring home run by Mick and the seniors Pat, Gracie, Ollie and in particular Sara who could not have done more for my mother. The care team are all like friends who I will miss nearly as much as her. Bob the builder, the cleaning, laundry and cooking staff are all so friendly. Thanks to Rapheal/Annetta for the portrait. Well done all. - Martin Hine

Gracy   - Willow Court Care Home, North Shields (29/11/2006)

A wonderful compassionate, quiet, caring and skilful nurse who cared for my mother in her final days of illness in such a way it could have been her own mother she was caring for. At the same time she was dealing with all the other patients with the same compassion and patience. she offered the family support, space and the dignity to grieve. We cannot speak too highly of her. - Marion  Newitt

Carlos  Encanto - Stobhill Care Home, Glasgow (20/11/2006)

This charge nurse is an asset to your company!! He shows so much sincere consideration for his patients, and when he and his team are on duty the atmosphere is so bright and cheerful. He is more than dedicated to his job, and treats his patients with the dignity they deserve. It is comforting to know that there are people like Carlos in this profession, especially when you are living abroad. - Ann Mcneil

Wendy Stanger - Dove Court, Kettering (06/11/2006)

I am nominating Wendy, her commitment to her position, Head Cook, is without a doubt, fantastic. Wendy is always available to work and is always enthusiastic about cooking for the residents, ensuring all their dietry requirements are met. Wendy has worked for the last 3 Christmas's & New Year, wanting the residents to enjoy this time with a traditional home cooked meal. Wendy always works Bank Holidays and weekends and never makes a fuss of doing so. I think Four Seasons should be aware of how important Wendy is, even though she is a small cog in a big wheel. I admire her attitude and comittment to her position, Thank you. - Victoria Pallett

Moira Symons - Morecambe Bay Care Home, Morecambe (05/11/2006)

I would like to nominate Moira for her warmth and sense of humour towards the residents in the home, nothing is too much trouble for her and she always has time to chat to family members.  - Anonymous 

Maggie  Scott - Leagreen Court Care Home, Newcastle (02/11/2006)

The w