Welcome to St Catherines Care Home
At St Catherine's we provide nursing care but we also have our Pike View Unit - a specialist dementia care unit that has achieved the PEARL award at silver level.
We are in the small town of Horwich, on the outskirts of Bolton town centre, so we're handy for Middlebrook shopping centre. We have several lounges where residents can relax and they will be very at home in our beautiful extensive grounds and conservatory.
At St Catherines Care Home, residents are considered part of the family. We put their health and happiness at the heart of everything we do, and our dedicated team of nurses and carers actively encourage residents to take part in all decisions - contributing to everything from the way their rooms look to the therapies they receive.
Life at St Catherines Care Home
Our dedicated and enthusiastic activities coordinator will develop an individual plan to suit each resident's itinerary, be it gardening, cooking or a visit to the shops. We have access to a minibus for outings and make sure we have a social event every month. Parties are always popular here.
The whole home has a real buzz about it. Everyone joins in the activities here and a lovely salon means hairdressing and pamper days with our beautician are an absolute must for the ladies.
Mum entered the EMI unit after having been put on the Pathway and unable to eat. Within a week the staff at St Catherines had got her eating first pureed food then solids. Her appetite, although still small is quite good. She sits up and has even managed a walk around the lounge. They took her in a wheelchair to the residential section lounge where she sat and joined in (sang the words) at the St Patricks Day concert.
I cannot praise too highly the quality of care and dedication the staff show to their patients. I just wish other people in other care homes were treated as well as my mum.
All this only 8 weeks after she had been given 24-48 hours to live by her doctors.
This care home is very good all round. My wife and I are happy with the care given by the staff.
I would recommend this home with every confidence. All the staff are extremely caring and vigilant. The home is welcoming and always has a friendly atmosphere. On the EMI unit, where my husband is cared for, it is very spacious, where the residents can wander around in safety, they make their own activities daily. Arranged seasonal/occasional events are excellent, and nothing is spared. My family and indeed myself are so glad, and thank God that we are fortunate enough for our loved ones to be here.
My mum has been a resident at St Catherine's for over four years. She receives an excellent standard of care from the staff who are prepared to go the extra mile to make her comfortable and feel safe.
All staff are caring and attentive. My mother's been a resident for 12 months now, during which time a member of staff saved her life after administering first air following a choking incident. We have just had Christmas celebrations in the home during which time an excellent Christmas dinner was provided and the decoration were superb.
When my mother needed residential care near my home there were few alternatives locally with vacancies and no waiting list. She went into St. Catherine's 3 years ago and has flourished, making new friends, enjoying the social activities and the food. However, for her and for me it is the kindness and care of the staff which matter and all of them go above and beyond their duties.
Can't think of anything that could be improved.
The home wasn't recommended I have worked in this home for many years and felt is was an excellent home for my father and his needs.
My brother was a resident at St Catherine's for 18 months before his death in July 2014. Throughout this time he was treated with understanding, respect and dignity by all staff. He was the youngest resident but the age profile of staff was perfect for him and he related well to all staff. I cannot recommend St Catherine's too highly. Nothing was too much trouble for any member of staff. My brother's needs were quite different from the rest of the residents but this proved to be no barrier for staff. He was genuinely cared for and we both became very fond of the staff responsible for his care. They went out of their way to ensure he remained content and happy and they were always available to speak to family members. I visited the home several times a week, at different times of the day and at no time did I see anything to cause me concern. Families are welcome to visit at any time, I even ate with my brother on occasion and was made extremely welcome. If I had to choose a care home for myself, it would be St. Catherine's. Thank you for your care towards our family.
My mother aged 92 and suffering from dementia is a resident in St Catherine's in the EMI unit. To know my mum is being cared for in an environment such as the one at St Catherine's gives us peace of mind in the midst of an upsetting illness. We couldn't wish for anywhere better or for more caring wonderful staff.
Types of care
People living with dementia have different needs, so either a residential or nursing care home...
Someone may need nursing care if they have a certain physical condition or difficulties. This...
Respite care, or short-stay care, means someone can stay at St Catherines Care Home...
End of life / palliative care
It's vital that everyone gets the right care and support at this important and sensitive time....
Facilities & services
Making care special is at the heart of St Catherines Care Home in Bolton. Our philosophy starts with getting to know each person as an individual and understanding what they need.
- All single rooms
- On site hairdressing
- Quiet lounge
- TV lounge
- Landscaped gardens
- Sensory gardens
26 Sep 2016
Four Seasons Health Care has become overall winner of the UK Customer Experience Awards for 2016. It was chosen by the judges ahead of more than 750 companies across all sectors of industry for its Quality of Life programme that has helped to achieve customer satisfaction levels of over 97% in its care homes. Four Seasons was also winner in the award category for “Insight and Feedback – A Focus on Understanding.”
Charlotte Oppong-Agyare, Marketing Director for Four Seasons, said: “It is a huge endorsement for Quality of Life to have been selected as the best customer experience programme in the UK and it’s a credit to the 20,000 people in our care teams who have used it to listen to the 16,000 residents in our homes to understand how we can give them a better experience and make them happy.”
The Quality of Life Programme uses technology that is exclusive to Four Seasons to give insights into the day to day experience of people in more than 300 care homes. Residents, their families and health professionals can use iPads that are linked to purpose-designed software systems, to tell the company what they think about any aspect of care. The information is transmitted in real time to the Home Manager and Regional Manager. This is very different from the paper-based surveys conducted across the industry once or twice a year, where feedback is usually out of date by the time it is collated.
Charlotte Oppong-Agyare said: “Since we introduced the programme into all of our homes last year our average customer satisfaction rating has increased from 92% to its current level of just over 97%. Among our Home Managers 90% say it has reduced paperwork freeing up to eight hours a week of their time, which can now be spent with their care teams and residents. They also say the programme has helped to drive a culture change, with 95% saying it has encouraged care teams to take ownership and resolve small issues as they are found.”
Since its launch seven years ago, The UK Customer Experience Awards has become one of the most important events for customers experience professionals. The Awards are judged by panels of independent business men and women, using scoring methodology and criteria, endorsed by Cranfield School of Management.
5 May 2016
St Catherines Care Home in Bolton is celebrating the success of three of its Care Assistants after they successfully graduated from the Care Home Assistant Practitioner (CHAP) programme.
Gillian Johnson, Home Manager said: “Everyone here congratulates Alicja, Jenny and Joanne on their success. We’ve all supported them every step of the way and it’s great to see their hard work pay off. They are a great asset to the home, and provide fantastic support to the residents here. They’re a great part of the team. Well done again! I can’t wait to see you putting your new skills to use.”
The newly qualified CHAPs are now able to provide some general nurse duties, such as medication rounds. This benefit’s the home as it enables the nurse to deal with more complex issues.
Rachael Junge, Four Seasons Healthcare Northwest Managing Director, said: “We’re all really proud of every single CHAP and nurse who mentors them through the programme. Here at Four Seasons we’re committed to developing our staff and this is one way we can do that. Well done again! All of your hard work and dedication has paid off.”
Are you considering a career in care work? Take a look at our current vacancies page
11 Apr 2016
Many people start their career path doing something they love, and they yearn to develop, grow and blossom in their profession.
Here at Four Seasons, Care Assistants can up-skill themselves on the organisations Care Home Assistant Practitioners (CHAPs) programme.
On Thursday 31st March, a graduation ceremony was held at Shawcross Social Club in Wigan, celebrating the achievements of 51 newly qualified CHAPs.
Rachael Junge, Four Seasons Northwest Managing Director said: “Everyone is really proud of every single CHAP and nurse who mentored them through the programme. We’re often really buys, and forget to recognise the hard work people put in, but this graduation ceremony is our way to reward and recognise you all. The journey is a long one; it takes a lot of dedication to complete. Well done everyone and congratulations once again.”
A total of 51 CHAPs graduated from the programme and will be working in 20 homes across the Northwest. The homes benefitting from the CHAPs skills are:
- Alexandra Care Home in Newton-le-Willows
- St Catherines Care Home in Bolton
- Bebington Care Home in the Wirral
- Pennine Lodge Care Home in Cumbria
- Cameron House in Bury
- Pine Meadows in Leek
- Whittington Care Home in Chesterfield
- The Vale Care Home in Chesterfield
- Grove House Care Home in the Wirral
- Riverside Court Care Home in Cumbria
- Springfield Care Home in Blackburn
- Westfield Lodge Care Home in Stoke-on-Trent
- Tall Oaks Care Home in Stoke-on-Trent
- Cypress Court Care Home in Crewe
- Rosedale Care Home in Crewe
- Kilburn Care Home in Derbyshire
- Weston Park Care Home in Macclesfield
- Millbrow Care Home in Widnes
- Hilltop Manor Care Home in Tunstall
- Euxton Park Care Home in Chorley
Rachael Junge added: “Here at Four Seasons we do everything we can to up-skill our staff, so they get the most out of their chosen profession. Here in the Northwest we’re aiming to have over 100 CHAPs by the end of the year. We have another 64 CHAPs signed up to the programme, with 20 of them starting their journey on 11th April. Good luck to everyone in the programme, I look forward to attending your graduation.”
The newly qualified CHAPs are now able to provide some general nursing duties such as medication rounds. This benefit’s the home as it enables the nurse to deal with more complex issues.
Would you like a career in care? Take a look at the current vacancies we have available at the moment.
Contact our care home
If you'd like to arrange a visit to St Catherines Care Home in Bolton, or talk to us about our care options, please call, email, or fill in the contact form.
Care home manager: Gillian Johnson
Queen Street, Horwich, Bolton, BL6 5QU
01204 668 740
01204 668 727