Welcome to St Mary's Care Home

Here at St Marys in the Norwich suburb of Crostwick, residents can enjoy relaxing and taking in the fresh air in our three acres of beautiful grounds.

With the village of Spixworth in easy walking distance, residents can be at the local shops and amenities, including the bus route, in a matter of minutes. Or they may simply relax in one of our TV lounges, a quiet sitting room or enjoy the views from our lovely south-facing lounge. For a little pampering, they need only visit our in-house hair salon.

At St Mary's Care Home, residents are considered part of the family. We put their health and happiness at the heart of everything we do, and our dedicated team of nurses and carers actively encourage residents to take part in all decisions - contributing to everything from the way their rooms look to the therapies they receive.

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Life at St Mary's Care Home

A carer and a resident

We are well cared for ladies and men carers, they a re thoughtful and polite, including the night staff.

It's a good place, we are never alone and the food is good, activities are good.

Vanda Hudson, Resident / Service User at St Mary's Care Home

The staff and home are lovely. Mum is well looked after and happy. The home is nice and clean and the staff very helpful.

Linda Galley, Daughter of Resident/Service User at St Mary's Care Home

The staff looked after her well with all her needs and requests. They tried to integrate her into the dining room and lounge where possible.

Frances Regnier, Daughter of Resident/Service User at St Mary's Care Home

Excellent home and excellent care and staff. Would thoroughly recommend to other families.

Karl Wetherell, Son of Resident/Service User at St Mary's Care Home

We would like to thank you all so much for the care and support that you gave our Mother over the last 10 months she was with you.

You excelled all our expectations with the level of care given from when our mother came to St Mary’s to the day that she passed away on the 12th January 2016. Sadly the public only hear the bad things about care homes, you should all be proud that your care home is excellent and it is clear that you all do care for your residents and do your very best in what must be difficult circumstances.

It is a great shame that you all are not more financially rewarded for the tasks that you undertake as you are all special people to do the job that you do and we are so grateful that you were there for us and made our mothers last months as happy and cared for as ever possible.

You touch so many people’s hearts in your work with the support that you give to the residents and their families, keep up this good work and keep St Mary’s the happy place we found it to be thanks to your wonderful staff.

Andrew Church, Son of Resident/Service User at St Mary's Care Home

My mother was against going to a care home and did not agree to go until the family was totally unable to care for her at home. Mum had bowel cancer and many other problems, toileting became a major issue. My brother and I chose St Mary's after much consideration and have blessed our choice to the day mum died. Mum was in St Mary's for 10 months in which time she was made to know and feel it was her home. Her wishes were upheld, it was clear to us that mum was treated with as much dignity and care as possible always considering mum's needs and requirements. Yes there were times when the overworked staff found it difficult but they always had a smile and nice words of encouragement when needed. My brother and I visited every day and were with mum for 10 days at the end 24 hrs a day. We saw how hard the staff worked but they still made time when we were upset to talk with us as well as mum it was obvious that they cared and showed compassion. Our sincere thanks to all carers night and day staff and management for taking such good care of our mother. You have a happy caring home keep up the good work you do a wonderful job.

Judith Brown, Daughter of Resident/Service User at St Mary's Care Home

Types of care

Residential care

This is for those who may need some help with daily activities such as eating, washing,...

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Respite care

Respite care, or short-stay care, means someone can stay at St Mary's Care Home whether they...

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End of life / palliative care

It's vital that everyone gets the right care and support at this important and sensitive time....

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Facilities & services

Making care special is at the heart of St Mary's Care Home in Crostwick. Our philosophy starts with getting to know each person as an individual and understanding what they need.

  • All single rooms
  • On site hairdressing
  • Library
  • Quiet lounge
  • TV lounge
  • Landscaped gardens
  • Patio
  • Conservatory
  • Personal telephone
  • Wi-fi

Our news

Care Awards Logo

8 Dec 2016

Earlier this year we launched our very own Four Seasons Care Awards to celebrate and commend all of the hard work and dedication of our teams.

14 categories were created to recognise excellence in a variety of roles across the organisation ranging from ‘Carer/Support Worker of the Year’ to ‘Personal Activities Lead Champion’. The awards also recognised the dedication and commitment from our residents, their relatives and volunteers. Over 1,200 nominations were submitted by care home residents, colleagues and visitors and these were shortlisted to reveal our Regional Winners.

All of the Regional Winners attended the awards evening, and patiently waited to find out who would be crowned the National Champion in their shortlisted category.

The National Champions on the evening were:

  • Our Values Champion of the Year – Natalie Hearne (Woodview Care Home)

  • Support Team Member of the Year – Geoff Kelly (Lisburn Care Home)

  • Personal Activities Lead Champion of the Year – Marlene Smith (Laurels Lodge Care Home)

  • Care Home Assistant Practitioner of the Year – Alix Beerenbrock (Red Rose Care Home)

  • Central Support Team Member of the Year – Sheena Walker (Learning and Development Scotland)

  • Resident or Relative Contribution of the Year – Margaret Bell (Elizabeth Flemming Care Home)

  • Volunteer of the Year – Jonathan Barber (North Court Care Home)

  • Dementia Care Champion of the Year – Nanette Swan (Dene Grange)

  • Specialist Services Champion of the Year – Mauro Magbitang (Holywood)

  • Deputy Home Manager of the Year – Alfie Corvera (Lisburn Intermediate Care Home)

  • Home Manager of the Year – Gail Sterling (Warrior Park Care Home)

  • Regional Manager of the Year – Lorraine Kirkpatrick (Belfast, Northern Ireland)

  • Registered Nurse of the Year – Craig Priestly (Cameron House Care Home)

  • Carer/Support Worker of the Year – Hollie Garrard (Bon Accord Care Home)

Tim Hammond, CEO of Four Seasons Health Care, said: “It was a really proud moment for me to see everyone at the awards ceremony. It was a fantastic way to celebrate all of their achievements and showcasing how they go above and beyond the call of duty every day. Everyone on the night was a winner in my eyes as they do their utmost to make a difference each and every day to the lives of their residents.”

The Care Awards were open to employees from all Four Seasons homes across the UK and central team members to celebrate their commitment in the delivery of high-quality services to approximately 14,000 residents cared for in more than 300 locations.

Care Awards Logo

10 Nov 2016

Martin Murphy, Regional Manager for Anglia has been crowned Regional Manager of the Year for the South East of England in the Four Seasons Health Care Awards 2016 and is through to the national finals.

These are the 1st Four Season’s Care Awards and this year over 700 people were nominated for awards by care home residents, colleagues and visitors. All entries have been of a very high standard making the judging process a difficult one. However, a winner had to be chosen and the nomination for Martin demonstrated how he continues to make a difference and provide special resident experiences on a daily basis.

During the judging process for the Regional Manager of the Year award, the panel was looking at a number of different factors including the individual demonstrating exceptional leadership skills and the ability to prioritise the day to day challenges of the role. This individual has supported their homes and helped them to achieve the company’s strategic priorities whilst managing external stakeholders and keeping special resident experiences at the centre of everything they do.

Victor was nominated by a colleague. His nomination read: “Martin has a huge wealth of knowledge and is very passionate about the work he does. He always explains clearly what he wants you to do, ensuring that you understand every aspect before leaving the room. I’ve seen firsthand how Martin interacts with the care teams, residents and families and it is truly a sight to behold. He’s always willing to share his knowledge and support anyone through their care journey. I want to personally thank Martin for all the support he’s given my during my time here.

As the winner for South East England, Martin is automatically through to the national Four Season’s Care Awards finals. He will meet a panel of judges in for the last round of judging and will then join finalists from across the UK in Birmingham for a special event to celebrate their achievements and discover if they have won a national award.

Jo Vasey, Managing Director for Four Seasons Health Care in South East England, said: “The determination Martin has not only for himself but for his care teams to be the best has had a positive impact on the quality of care we provide in our region. The praise and commendations he’s had from various teams are something he should be proud of. Well done Martin. This award is well deserved.”

The Care Awards were open to employees from all Four Seasons homes across the UK and central team members to celebrate their commitment in the delivery of high-quality services to 14,000 residents cared for in more than 300 locations.

The 14 categories have been created to recognise excellence in a variety of roles across the organisation ranging from ‘Registered Nurse of the Year’ to ‘Care Home Manager of the Year’. We also wanted to recognise the hard the dedication and commitment from our residents, their relatives and volunteers.

Tim Hammond, CEO of Four Seasons Health Care said: “The award categories are all really important as we want to highlight the fantastic people we have working here in our organization. However, I believe it is important to acknowledge the special people who go above and beyond to help others in the community, and this is why our ‘Resident or Relative Contribution’ and ‘Volunteer of the Year’ awards are so important to us.

“I look forward to seeing all of our Regional winners at the National Finals in December.”

Happy Birthday

13 May 2016

There have been celebrations galore, as the smell of success has been in the air at St Mary’s Care Home in Crostwick.

The first of the celebrations began when a special birthday card arrived for resident Gladys, from Her Majesty the Queen. Gladys was celebrating her 100th birthday.

Gladys spent the day celebrating with her family and friends, at a birthday party, complete with Gladys’ favourite meal. Later on, Norma Stolworthy, the Personal Activities Leader organised some entertainment, which involved a lot of singing and dancing topped off with a glass of champagne.

Gladys said: “The celebration here has been absolutely wonderful. Thank you to everyone for making me feel so special. St Mary’s is now my home from home and everyone here has made me feel extremely welcome.”

The next celebration saw Home Manager Dawn Wood present Maintenance Man Ian Wells with an award. The regional award, commends Ian for his hard work and continued dedication to his role at St Mary’s.

Dawn Wood said, “Ian is our bank maintenance man and will do his utmost to help anyone in the Norfolk area. He is an asset to St Mary’s, offering support to people new to the home. No job is ever too big or too small, and no matter what, he always applies the same high standards to any task. Congratulations Ian on this award, it is definitely well deserved. I don’t know what St Mary’s would do without you.”

Would you like to work for Four Seasons? Take a look at our current vacancies on our careers section.

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Contact our care home

If you'd like to arrange a visit to St Mary's Care Home in Crostwick, or talk to us about our care options, please call, email, or fill in the contact form.

manager

Care Home Manager

Maxine Smith

North Walsham Road, Crostwick, NR12 7BZ

01603 384323

01603 891105

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