Welcome to The Headington Care Home

At Headington Care Home we work with residents to help them enjoy the highest possible quality of life, and the day-to-day events happening around them.

Our nursing and care staff assist and oversee residents' health and well-being. We consult with each one individually, and consider the importance of their life history, their memories and achievements.

You'll find us in Headington, a residential suburb of Oxford. Our home is warm, calm and spacious, with a lovely open feeling which encourages residents to move around the lounges and interact with others.

All bedrooms have space for residents and family to bring in personal things so they feel more homely. Some are extra large with patio doors leading to a courtyard.

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Life at The Headington Care Home

A carer and a resident

The best there is. Everything good.

Peter Harris, Wife of Resident/Service User at The Headington Care Home

My husband has always been cared for to the highest degree. He is treated with great dignity and nothing is too much trouble. I have been treated as part of the family and I have always been consulted about anything connected to my husband. I am rung up at home if my husband has had a fall or been feeling unwell or anything, I should know about straight away. I cannot praise the entire staff enough and I feel confident he is being well looked after at all times.

Beryl Miles, Wife of Resident/Service User at The Headington Care Home

Since my husband has been at Headington, he is spotlessly clean, as is his room and other parts of the home, and more importantly he is very well looked after. Fantastic and very caring staff.

Jean Page, Wife of Resident/Service User at The Headington Care Home

My husband was in an advanced state of dementia when he was moved to Headington Care Home. He was unable to walk, speak and was incontinent. He has received superlative treatment as his condition has advanced. He is now unconscious most of the time, does not recognise people and appears unable to see if he opens his eyes. The staff still get him dressed and take him to the lounge each day. They are very quick to spot any redness of the skin which might develop into a sore and treat for prevention immediately. I have recommended the home to a number of people and Young Dementia UK, who in turn are now recommending the home to potential new residents and their families.

Heather Elbourn, Wife of Resident/Service User at The Headington Care Home

My late husband and I were recommended to Headington Care Home by a consultant of our local hospital. He stayed there for three years until his death on the 8th of June 2012. He was lovingly cared for in every possible way - every day beautifully shaved and in clean clothes. He was helped with his meals and when he could no longer chew - his food was liquidised. All his visitors were well treated - coffee or tea was always offered. I feel so very fortunate to find such a wonderful care home. I remain a visitor to one of my close friends in The Headington Care Home and visit every 2 weeks.

Mary Chavasse, Friend of Resident/Service User at The Headington Care Home

My mother has been a resident at this care home for 2 years now, and I couldn't be happier for the kindness and support they give me, and the care all the staff give my mum. She is respected and helped 24/7 by all these wonderful people in the home. This is why I put them forward for the "rock award" and they are receiving this soon as they won this award.
I am happy for them and so grateful for their support and the care for the rest of my mum's life, comfortably and safely as I would give it myself if it were possible. I think they deserve medals and recognition for their efforts every day. xxxx

June Heppell, Daughter of Resident/Service User at The Headington Care Home

The staff are caring, kind and considerate at all times. They make like as good as it can be for the residents, when life is not easy. They support the residents, friends and visitors when it is much needed.

Emma Isaac, Friend of Resident/Service User at The Headington Care Home

Types of care

Dementia care

People living with dementia have different needs, so either a residential or nursing care home...

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Respite care

Respite care, or short-stay care, means someone can stay at The Headington Care Home whether...

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End of life / palliative care

It's vital that everyone gets the right care and support at this important and sensitive time....

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Facilities & services

Making care special is at the heart of The Headington Care Home in Oxford. Our philosophy starts with getting to know each person as an individual and understanding what they need.

  • All ensuite
  • All single rooms
  • On site hairdressing
  • Quiet lounge
  • TV lounge
  • Lifts
  • Landscaped gardens
  • Patio
  • Conservatory
  • Flat screen TV in lounge
  • Wi-fi

Our news

care homes provider wins award

26 Sep 2016

Four Seasons Health Care has become overall winner of the UK Customer Experience Awards for 2016. It was chosen by the judges ahead of more than 750 companies across all sectors of industry for its Quality of Life programme that has helped to achieve customer satisfaction levels of over 97% in its care homes. Four Seasons was also winner in the award category for “Insight and Feedback – A Focus on Understanding.”

Charlotte Oppong-Agyare, Marketing Director for Four Seasons, said: “It is a huge endorsement for Quality of Life to have been selected as the best customer experience programme in the UK and it’s a credit to the 20,000 people in our care teams who have used it to listen to the 16,000 residents in our homes to understand how we can give them a better experience and make them happy.”

The Quality of Life Programme uses technology that is exclusive to Four Seasons to give insights into the day to day experience of people in more than 300 care homes. Residents, their families and health professionals can use iPads that are linked to purpose-designed software systems, to tell the company what they think about any aspect of care. The information is transmitted in real time to the Home Manager and Regional Manager. This is very different from the paper-based surveys conducted across the industry once or twice a year, where feedback is usually out of date by the time it is collated.

Charlotte Oppong-Agyare said: “Since we introduced the programme into all of our homes last year our average customer satisfaction rating has increased from 92% to its current level of just over 97%. Among our Home Managers 90% say it has reduced paperwork freeing up to eight hours a week of their time, which can now be spent with their care teams and residents. They also say the programme has helped to drive a culture change, with 95% saying it has encouraged care teams to take ownership and resolve small issues as they are found.”

Since its launch seven years ago, The UK Customer Experience Awards has become one of the most important events for customers experience professionals. The Awards are judged by panels of independent business men and women, using scoring methodology and criteria, endorsed by Cranfield School of Management.

care homes provider wins customer service award

FSHC_Logo

15 Sep 2016

Today, Thursday 15th September 2016, FSHC Group Holdings Limited have published their statutory accounts for the year ended 31st December 2015.

You can view these accounts by clicking on the following link ‘FSHC Group Holdings Statutory Accounts 2015’.

crown-green-bowling

15 Jul 2016

Three funds managed by County Durham Community Foundation will allow the Vane Tempest Bowling Club to replace their out-dated kitchen and enable them to provide in-house cooking for their social events.

The William Leech Fund, Four Seasons Healthcare Fund and Durham AAP Fund, all contributed to the kitchen refurbishment grant of £2,664 which was much-needed as the kitchen no longer complied with health and safety standards.

Established in 1951 and based in Gilesgate, members of the bowling club are mostly from the local community. It provides member with social and competitive bowling and it is a member of Bowls England and Bowls Durham. Members use bowling as a way to keep fit and active, maintain mental well-being and independence. The social side of meeting with similar minded friends is just as important as playing bowls.

The new kitchen will not only provide a facility for social events but will hopefully attract new members and an additional income stream.

Richard Leech, fund holder of the William Leech Fund, who visited the bowling club with Sandra Brown, Regional Manager of Four Seasons Healthcare Fund, commented: “It’s great to see the Club providing these facilities for older people to keep them active and foster new friendships. We have been able to help them in a fairly modest way through our fund and their request was topped up by other funds held by the Community Foundation. They offer an important service to their bowling members and we are delighted to support them.”

Sandra Brown, Regional Manager, added: “This grant fits so well with Four Seasons Healthcare corporate social responsibility. Our purpose is all about supporting older people through our care homes and so it was perfect that we could add to the grant to refurbish the bowling club kitchen - an essential facility for the Club.”

Sheila Chapman, fund manager at County Durham Community Foundation added: “Although our grants are fairly small, they are often vital to grassroots organisations throughout our area of benefit. The Vane Tempest Bowling Club provides such an important resource for local people and we are delighted that these funders have chosen to make this award.”

Ken Simpson, chairman of the Vane Tempest Bowling Club said: “We are thrilled to receive this grant and be able to fit a new kitchen which will mean we can increase our offer to members and potentially attract new ones. Unfortunately the old kitchen was no longer fit for purpose and the refurbishment afforded by these grants mean that we now comply with current health and safety regulations. It’s also great to meet the funders and have them visit our Club.

Anyone interested is joining the Vane Tempest Bowling Club should contact Jon Webster on 0191 3721897 or email Jon at jonwebster21@gmail.com

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Contact our care home

If you'd like to arrange a visit to The Headington Care Home in Oxford, or talk to us about our care options, please call, email, or fill in the contact form.

manager

Care Home Manager

Elisa Globert

Roosevelt Drive, Headington, Oxford, OX3 7XR

01865 760075

01865 760093

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