Visiting family and friends in our homes

At this time, the visits are restricted to one person member of the family or one friend per visit each week.  Unfortunately children and animals are not allowed.

In Scotland and Northern Ireland, we are supporting two visitors per visit when taking place outside.

The care home will publish their available visiting dates and times for resident visits on the website – available here  https://www.fshc.co.uk/book-a-visit

We support all residents have receive visits from family and friends.

Each resident can have one visit per week wherever possible. Further visits will be by exception only and agreed by the Home Manager in advance.

In England, each visit will be 30 minutes in length.  In Scotland and Northern Ireland, the visit will be a maximum of one hour in length. 

Please book your visit in advance on the following page - https://www.fshc.co.uk/book-a-visit 

This new online booking system enables the teams to manage visiting as effectively as possible, and also allows you, as the visitor, an easy to use system to organise your visits.  Each home displays the dates and times of available visiting sessions

You can book your visit 4 weeks in advance.

On booking you will receive a confirmation email.

You can change or cancel your booked visit by clicking the details on your confirmation email.

All visits are supported by our Visitor Champions.  You will be asked to follow our current Visitor Protocol which will include a declaration on arrival, having your temperature taken, the use of PPE and following social distancing measures throughout your visit.