Baillieston Care Home

Friday 16^th June marked Care Home Open Day, a day that actively encourages people in the local community to pop into their local care home and find out what’s going on.

The theme for this year’s open day was friendship, and Four Seasons homes and their local community certainly forged some long lasting friendships with their local communities through a variety of different events.

The events included:

• The Prince’s Trust heading into Kingsmead Care Home in Swindon sprucing up the garden
  
• Ty Eirin Care Home in Port welcomed in local school children and councillors for a fun filled afternoon
  
• A Jazz band kept everyone entertained in Pontypridd at Ty Gwynno Care Home
  
• It was a more sleepy affair at Whittington Care Home in Chesterfield as the team turned up for work in the PJs before having lots of fun with residents, relatives and visitors to the home
  
• Music and dancing was definitely on the cards for many of our homes as Benarty View Care Home in Kelty, Gotton Manor Care Home in Taunton, Benholm Care Home in Forfar and Laurels Lodge Care Home in Woodside, all had musical entertainment (and an assortment of other activities) for their guests
  
• Campsie View Care Home in Glasgow had their own petting zoo for everyone to enjoy
  
• The Laurels Care Home in Hetton-le-Hole held a country and western themed day which everyone thoroughly enjoyed
  
• Jazz was the music of choice at The Cedars and Larches Care Home in Ilkeston’s festivities.
  
• Redwell Hills Care Home in Consett, remembered the friends they’d sadly lost and released some balloons with messages in their honour.

The photos you can see above are just a snap shot of what happened at our homes during Care Home Open Day. It’s great to see from the pictures that everyone had lots of fun.

A Glasgow Care Home has achieved 100% satisfaction rating for its quality of care in a national survey of people living in care homes. Baillieston Care Home also scored 100% for residents saying they are happy living in the home.

The independent confidential survey was conducted by leading market research organisation Ipsos MORI for “Your Care Rating”.

Baillieston, which is operated by Four Seasons Health Care, also scored over 97%, or 973 out of a possible 1,000 around the theme of the quality of life for people living in the home.

The home scored around 91% or 909 points from a possible 1,000 for its overall performance rating, which is derived from four core themes: staff and care, home comforts, choice and having a say and the quality of life being experienced by the respondent.

It achieved the maximum possible 100% rating for being safe and secure and for the care team treating residents with kindness, dignity and respect. All respondents said that the care team understand them as an individual, are sensitive to how they are feeling and are capable of providing the care they need.

It also scored 100% for offering activities for residents to take part in if they want.

John Kirk, Managing Director for Four Seasons Health Care in Scotland, who run the home, said: "All the care team are delighted that in this independent national survey the residents at Baillieston rated the home so highly.

"The survey outcome corresponds with the responses we have had directly from residents, their relatives and care professionals who are able to give us instant feedback on a day to day basis about any aspect of care quality, by using iPads placed in the home with a touch-screen questionnaire linked to purpose designed software. This has been recording a 97% overall customer satisfaction rating.”

We’ll be launching the 2017 Four Seasons Care Awards in the summer. In the meantime, we thought it would be nice to catch up with some of the winners of last year’s awards, to see what it’s been like since they’ve gone back to the floor.

This week we’ll be focusing on Sheena Walker, a member of the Learning and Development Team in Scotland who won the Central Support Team Member accolade.

Sheena is definitely a force to be reckoned with in Scotland, and her passion for helping others develop in their health care career is something to be admired. That’s why when she won the Central Support Team Member of the Year award she was surprised and over whelmed.

“It was a little bit intimidating receiving so much recognition,” explains Sheena. “It is nice to be recognised, but for me it’s not a job. I am very passionate about nursing. I was a nurse myself for a long time. I want to nurture and grow this passion in others who embark on their own nursing journey.”

Since winning the award Sheena has been continuing to support and develop Four Seasons colleagues in Scotland as they complete their Scottish Vocational Qualifications (SVQ).

Sheena is a very humble lady. John Kirk, Managing Director for Scotland, Wales and the Isle of Man had this to say about her. “Sheena is a fantastic lady, and a great asset for us to have up here in Scotland. The support she provides her colleagues to help them progress through qualifications is second to none. I’m glad she’s been recognised in this way.”

Information about Four Seasons Care Awards 2016 is available on the awards section of our website.