Welcome to Balmoral View Care Centre
You'll find Balmoral View Care Centre on the southern side of Belfast, County Antrim. Our beautiful listed building is close to shops, public transport, and The Park shopping centre. For residents who love nature, our extensive and mature grounds contain Northern Ireland's oldest oak tree.
We are especially trained in caring for those living with dementia. Our unique approach is based on understanding dementia form the resident’s perspective, enabling us to deliver Special Resident Experiences and consistently good care everywhere.
At Balmoral View Care Centre, residents are considered part of the family. We put their health and happiness at the heart of everything we do, and our dedicated team of nurses and carers actively encourage residents to take part in all decisions - contributing to everything from the way their rooms look to the therapies they receive.
Life at Balmoral View Care Centre
Many of the individuals living here have busy social lives. Our activity therapist works with them to create a programme they feel comfortable with, often inviting relatives to join in.
We love residents to participate in a range of activities if they can, but they're not compulsory - lots of people simply like to spend time enjoying the tranquility of our garden.
Volunteers such as church groups visit on Fridays and Sundays, giving residents something to look forward to each week.
Balmoral View have very good staff.
I would recommend it to anyone!
The staff are very helpful and polite.
We are so pleased with the care in the home given to our parents.
Types of care
This is for those who may need some help with daily activities such as eating, washing,...
Someone may need nursing care if they have a certain physical condition or difficulties. This...
Balmoral View Care Centre also offers specialist help for adults and young people with...
Facilities & services
Making care special is at the heart of Balmoral View Care Centre in Belfast. Our philosophy starts with getting to know each person as an individual and understanding what they need.
- On site hairdressing
- TV lounge
- Landscaped gardens
19 May 2017
Dementia is set to be the 21st century's biggest killer. But awareness and understanding remains low and many families are facing it alone. That’s why, during the Week, we want everyone to come together and take action. By uniting, we can raise awareness, offer help & understanding and improve care. You can find more information on the Alzheimer’s Society website.
To mark Dementia Awareness Week, Four Seasons Health Care is hosting four guest blogs from our team of dementia experts.
Our final blog takes the form of a poem and comes from Nina Hutchison from Gowrie House care home in Fife.
Nina has supported colleagues in facilitating training modules within the Dementia Care Framework. She has been so inspired by the Dementia care framework, and especially the Dementia Experience, that she wrote this poem about her understanding of how a resident may feel living with Dementia.
Dementia Experience Poem
Walk in my Shoes,
Just for a day,
Feel how I feel,
It’s the easiest way,
The jigsaw is there,
The pieces are too,
They don’t seem to fit
It’s a bit of a do,
Hear what I hear,
And see what I see,
I’m not sure where I am,
But I know I’m me,
Step into my shoes,
The experience may be difficult,
And at times a bit rough
But you can say when you’ve had enough
But this is my life, my everyday world
Some days nice and calm,
And other days a swirl,
The one thing to remember when the experience is done,
Help me with my memories,
And the days that I have none.
28 Apr 2017
Balmoral View Care Home in Belfast has been accredited for a pioneering dementia care approach.
The care team at Balmoral View Care Home is celebrating being accredited for a radically different approach of care for people living with dementia.
The Dementia Care Framework is a unique step forward in the personalisation of care for people living with dementia. The care team uses exclusive purpose-designed technology to help build and continuously update a picture of each resident’s individual experience of their care and their physical, psychological and emotional well-being, so that their care can be adjusted to their changing needs.
The pioneering home is part of Four Seasons Health Care which spent two years developing and testing the new approach. The home hosted an event for care commissioners, other health and social care professionals and relatives to introduce the Dementia Care Framework to them during a party last week.
Carol Cousins, Managing Director for Four Seasons in Northern Ireland said: “This is next generation dementia care to make life better for the person with dementia and we are excited to offer it. A vital part of the Framework is the bespoke support and training the team throughout the home receives with additional support and training for those, working within our dementia services. This goes beyond the practicalities of caring for someone with dementia and through simulation gives them a deeper understanding of what it is like to live with dementia.”
At the heart of the Dementia Care Framework is a personal care review process which is continuously updated electronically by care staff to give a comprehensive and current picture of each resident.
Thought to be the first of its type worldwide, it is based on 320 recognised standards, including NICE Guidelines (National Institute for Health and Care Excellence) and Alzheimer’s Society best practice guidance. It replaces paper-based audits that are slow and almost always behind the changing care needs of the person.
The resident and family charters were developed in consultation with residents, family members, health and social care professionals and care teams, taking account of over 400 comments. The resident charter sets out their rights, the standards of care they can expect and commitment to provide for their personal needs and preferences.
The family charter, sets out the support that they can expect to receive and how they can input to planning their relative’s care.
Only when a home achieves key standards within the Dementia Care Framework does it receive Four Seasons Accreditation for the quality of its dementia care.
21 Apr 2017
The prestigious award highlights the most recommended care homes in each region of the United Kingdom. The awards are based on thousands of reviews and recommendations received from residents, family and friends.
Rosendo Soriano, Home Manager said: “I’m delighted that Balmoral View has received this award. To be named one of the ‘Top 20 Recommended Homes’ in Northern Ireland is a fantastic achievement. It’s great to see that the feedback we’ve received in the home, has been mirrored on a regional scale. Our Quality of Life Data, which allows us to monitor and act on feedback almost instantly, shows that in the last three months all of our residents are happy living here.”
Carol Cousins, Four Seasons Managing Director for Northern Ireland said: “I want to pass my congratulations onto everyone at Balmoral View Care Centre on their award. This is a fantastic achievement and shows that the hard work and dedication from the team has paid dividends. The reviews on CareHome.co.uk are fantastic.”
Contact our care home
If you'd like to arrange a visit to Balmoral View Care Centre in Belfast, or talk to us about our care options, please call, email, or fill in the contact form.
Care home manager: Rosendo Soriano
5 The Manor, Blacks Road, Belfast, BT10 0NB
028 906 29 331
028 903 09 568