Welcome to Chichester Court Care Home

You'll find Chichester Court near the town centre of South Shields, Tyne and Wear. Here we provide both residential and general nursing care.

Our Dementia Care Framework Plaque

It's essential to us that people living here feel at home and make their own choices, as far as possible, regarding their care.

Our property is close to public transport links, with well maintained gardens that are especially colourful in summer.

Inside, we have two large lounges, a quiet lounge, an activities lounge, and two dining rooms. Our corridors are spacious, so people in wheelchairs and hoists can easily pass each other.

Our bedrooms have en-suites, and can be redecorated to their resident's taste.

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Life at Chichester Court Care Home

A carer and a resident

At long last I can relax knowing that my mam is being cared for 24 hrs a day and she is safe. The staff here are lovely.

Maureen Buckingham, Daughter of Resident/Service User at Chichester Court Care Home

I can't do anything for myself, so the staff do everything for me with dignity and satisfaction. I'm looked after very well and I would recommend this care home to anybody.

Joan Brown, Resident / Service User at Chichester Court Care Home

Highly recommended. The décor and the care.

Maureen Porritt, Mother of Resident/Service User at Chichester Court Care Home

I feel safe and secure in the home.

Doreen McDonald, Resident / Service User at Chichester Court Care Home

I feel that most of the staff are very caring and I feel safe in the home.

Jean Gray, Resident / Service User at Chichester Court Care Home

I feel my husband is looked after well, and he is comfortable.

Elizabeth Smith, Wife of Resident/Service User at Chichester Court Care Home

I recently accompanied my mother on an unexpected and long drawn out visit to hospital. We were there for six and a half hours before returning to the care home at almost 9pm. While we were away there was a shift change but all of the staff had been brought up to speed with our situation, and they were fantastic. Within minutes of getting back to her room, my mother needed to use the bathroom, at the moment she needs the assistance of two carers so I popped out into the corridor to find help and two very cheerful carers came straight away. They were very efficient and caring towards my mother, helping here into her nightdress after she has used the bathroom. As they settled her into her armchair another carer arrived with a very much needed cup of tea and my mother declared "its good to be back" This was a huge step forward as she had lived alone and very independently for 26 years before coming into the care home four months ago. A short while later, a nurse arrived with my mothers medication, she was professional, courteous and friendly. After a very arduous hospital visit, I went home knowing my mother was in very good hands and in a very safe place. Peace of mind is so important to relatives of residents.

Valerie Warren, Daughter of Resident/Service User at Chichester Court Care Home

Types of care

Residential care

This is for those who may need some help with daily activities such as eating, washing,...

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Dementia care

People living with dementia have different needs, so either a residential or nursing care home...

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Nursing care

Someone may need nursing care if they have a certain physical condition or difficulties. This...

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Respite care

Respite care, or short-stay care, means someone can stay at Chichester Court Care Home whether...

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Facilities & services

Making care special is at the heart of Chichester Court Care Home in South Shields. Our philosophy starts with getting to know each person as an individual and understanding what they need.

  • All ensuite
  • On site hairdressing
  • Quiet lounge
  • TV lounge
  • Cinema
  • Landscaped gardens
  • Patio
  • Flat screen TV in lounge
  • Wi-fi

Our news

9-CHAPS-Graduate-Northern-Ireland-2017

20 Sep 2017

Here at Four Seasons we value all of our team members. We encourage and support them to complete courses to help them develop their skills, enabling them to further enhance their career.

One such way for Care Assistants to do this, is for them to complete the Care Home Assistant Practitioners (CHAPs) 12 week training programme. Whilst completing this course, the Care Assistants can learn how to support nurses with certain duties potentially freeing the nurse to deal with a more complex issue.

Nine of our Care Assistant in Northern Ireland enrolled onto this programme, and on Monday 4th September they successfully graduated as Care Home Assistant Practitioners.

Carol Cousins, Managing Director for Northern Ireland said: “The graduation of the 9 Care Home Assistant Practitioners in Northern Ireland is a hugely significant achievement as these special pioneers are the very first in such a role across the Care Home sector here.

"Having Mary Hinds the Director of Nursing from the Public Health Agency and HSC in NI along to present the awards has reinforced the positive impact that CHAPs have in delivering the best experience of care for our residents."

More information about our CHAPs Programme is available in our careers section.

FSHC-Care-Awards-Launch-2017

4 Aug 2017

Following on from the success of last year’s Four Season’s Care Awards, which saw 1,200 nominations and over 80 colleagues, residents and volunteers receiving accolades both at a regional and national level.

This year’s awards are now open!

You can nominate people for the following categories:

  • Care Assistant/Support Worker of the Year
  • Senior Care Assistant of the Year
  • Care Home Assistant Practitioner/Senior Nursing Care Assistant (CHAP/SNCA) of the Year
  • Registered Nurse of the Year
  • Dementia Care Champion
  • Specialist Services Champion
  • Personal Activities Lead Champion
  • Support Team Member of the Year
  • Regional and Central Support Team Member of the Year
  • Deputy Home Manager of the Year
  • Registered Care Home Manager of the Year
  • Regional Manager of the Year
  • Resident or Relative Contribution
  • Volunteer of the Year
  • Our Values Champion

For more information about the categories visit our Care Awards page here. You can nominate colleagues, residents or volunteers from your home here. The deadline for nominations is 5pm on 30th September 2017.

Who will be your 2017 champions?

Chichester-Court-Care-Home-South-Shields-DCF-Accreditation-Apr-2017

20 Apr 2017

Chichester Court Care Home in South Shields has been accredited for a pioneering dementia care approach.

The care team at Chichester Court Care Home is celebrating being accredited for a radically different approach of care for people living with dementia.

The Dementia Care Framework is a unique step forward in the personalisation of care for people living with dementia. The care team uses exclusive purpose-designed technology to help build and continuously update a picture of each resident’s individual experience of their care and their physical, psychological and emotional well-being, so that their care can be adjusted to their changing needs.

The pioneering home is part of Four Seasons Health Care which spent two years developing and testing the new approach. The home hosted an event for care commissioners, other health and social care professionals and relatives to introduce the Dementia Care Framework to them during an Easter themed party on Wednesday 12th April 2017.

Jacky Reed, Acting Managing Director for Four Seasons in the North East of England said: “This is next generation dementia care to make life better for the person with dementia and we are excited to offer it. A vital part of the Framework is the bespoke support and training the team throughout the home receives with additional support and training for those, working within our dementia services. This goes beyond the practicalities of caring for someone with dementia and through simulation gives them a deeper understanding of what it is like to live with dementia.”

In addition to the support and training, there are three additional components to the Dementia Care Framework – personal care reviews, Resident and Family Charters.

At the heart of the Dementia Care Framework is a personal care review process which is continuously updated electronically by care staff to give a comprehensive and current picture of each resident.

Thought to be the first of its type worldwide, it is based on 320 recognised standards, including NICE Guidelines (National Institute for Health and Care Excellence) and Alzheimer’s Society best practice guidance. It replaces paper-based audits that are slow and almost always behind the changing care needs of the person.

The resident and family charters were developed in consultation with residents, family members, health and social care professionals and care teams, taking account of over 400 comments. The resident charter sets out their rights, the standards of care they can expect and commitment to provide for their personal needs and preferences.

The family charter, sets out the support that they can expect to receive and how they can input to planning their relative’s care.

Only when a home achieves key standards within the Dementia Care Framework does it receive Four Seasons Accreditation for the quality of its dementia care.

To find out more about this fundamentally different approach to dementia care please visit carehomes.fshc.co.uk/dcf or email dementiacare@fshc.co.uk

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Contact our care home

If you'd like to arrange a visit to Chichester Court Care Home in South Shields, or talk to us about our care options, please call, email, or fill in the contact form.

Care home manager: Dale Summersby

111 Chichester Road, South Shields, NE33 4HE

0191 2837615

0191 454 6455

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