Welcome to Chichester Court Care Home

You'll find Chichester Court near the town centre of South Shields, Tyne and Wear. Here we provide both residential and general nursing care.

Our Dementia Care Framework Plaque

It's essential to us that people living here feel at home and make their own choices, as far as possible, regarding their care.

Our property is close to public transport links, with well maintained gardens that are especially colourful in summer.

Inside, we have two large lounges, a quiet lounge, an activities lounge, and two dining rooms. Our corridors are spacious, so people in wheelchairs and hoists can easily pass each other.

Our bedrooms have en-suites, and can be redecorated to their resident's taste.

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Life at Chichester Court Care Home

A carer and a resident

At long last I can relax knowing that my mam is being cared for 24 hrs a day and she is safe. The staff here are lovely.

Maureen Buckingham, Daughter of Resident/Service User at Chichester Court Care Home

I can't do anything for myself, so the staff do everything for me with dignity and satisfaction. I'm looked after very well and I would recommend this care home to anybody.

Joan Brown, Resident / Service User at Chichester Court Care Home

Highly recommended. The décor and the care.

Maureen Porritt, Mother of Resident/Service User at Chichester Court Care Home

I feel safe and secure in the home.

Doreen McDonald, Resident / Service User at Chichester Court Care Home

I feel that most of the staff are very caring and I feel safe in the home.

Jean Gray, Resident / Service User at Chichester Court Care Home

I feel my husband is looked after well, and he is comfortable.

Elizabeth Smith, Wife of Resident/Service User at Chichester Court Care Home

I recently accompanied my mother on an unexpected and long drawn out visit to hospital. We were there for six and a half hours before returning to the care home at almost 9pm. While we were away there was a shift change but all of the staff had been brought up to speed with our situation, and they were fantastic. Within minutes of getting back to her room, my mother needed to use the bathroom, at the moment she needs the assistance of two carers so I popped out into the corridor to find help and two very cheerful carers came straight away. They were very efficient and caring towards my mother, helping here into her nightdress after she has used the bathroom. As they settled her into her armchair another carer arrived with a very much needed cup of tea and my mother declared "its good to be back" This was a huge step forward as she had lived alone and very independently for 26 years before coming into the care home four months ago. A short while later, a nurse arrived with my mothers medication, she was professional, courteous and friendly. After a very arduous hospital visit, I went home knowing my mother was in very good hands and in a very safe place. Peace of mind is so important to relatives of residents.

Valerie Warren, Daughter of Resident/Service User at Chichester Court Care Home

Types of care

Residential care

This is for those who may need some help with daily activities such as eating, washing,...

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Dementia care

People living with dementia have different needs, so either a residential or nursing care home...

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Nursing care

Someone may need nursing care if they have a certain physical condition or difficulties. This...

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Respite care

Respite care, or short-stay care, means someone can stay at Chichester Court Care Home whether...

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Facilities & services

Making care special is at the heart of Chichester Court Care Home in South Shields. Our philosophy starts with getting to know each person as an individual and understanding what they need.

  • All ensuite
  • On site hairdressing
  • Quiet lounge
  • TV lounge
  • Cinema
  • Landscaped gardens
  • Patio
  • Flat screen TV in lounge
  • Wi-fi

Our news

intermediate care HSJ guides

24 Apr 2017

As delayed transfers of care remain at record highs, how can we reduce unnecessary hospital stays for older people? That was the key question at an HSJ event held in association with Four Seasons Health Care.

The roundtable heard that the healthcare system often finds reasons not to deal with care home residents and looked at the success of an innovative collaboration between the NHS and care homes in Belfast.

With a collaborative approach between care homes and the NHS, older people are able to leave hospital and receive expert care, whilst assessing whether their long term future would be in their current home or a local care home. “The idea is that it would provide short term rehabilitation in conjunction with the two trusts in that area. The joint partnerships with the trusts I’ve worked with have just been amazing, and that’s what makes it work”, explained Janice Brown, Four Seasons’ regional manager for the Belfast and Newtownabbey area.

In addition to the improvements from a collaborative solution, South Eastern Health and Social Care Trust reported that the joint partnership approach of providing a bed in a care home reduced their yearly cost by more than half.

You can read further thoughts and insights from the HSJ Roundtable, in association with Four Seasons Health Care, at HSJ Roundtable Guides

Chichester-Court-Care-Home-South-Shields-DCF-Accreditation-Apr-2017

20 Apr 2017

Chichester Court Care Home in South Shields has been accredited for a pioneering dementia care approach.

The care team at Chichester Court Care Home is celebrating being accredited for a radically different approach of care for people living with dementia.

The Dementia Care Framework is a unique step forward in the personalisation of care for people living with dementia. The care team uses exclusive purpose-designed technology to help build and continuously update a picture of each resident’s individual experience of their care and their physical, psychological and emotional well-being, so that their care can be adjusted to their changing needs.

The pioneering home is part of Four Seasons Health Care which spent two years developing and testing the new approach. The home hosted an event for care commissioners, other health and social care professionals and relatives to introduce the Dementia Care Framework to them during an Easter themed party on Wednesday 12th April 2017.

Jacky Reed, Acting Managing Director for Four Seasons in the North East of England said: “This is next generation dementia care to make life better for the person with dementia and we are excited to offer it. A vital part of the Framework is the bespoke support and training the team throughout the home receives with additional support and training for those, working within our dementia services. This goes beyond the practicalities of caring for someone with dementia and through simulation gives them a deeper understanding of what it is like to live with dementia.”

In addition to the support and training, there are three additional components to the Dementia Care Framework – personal care reviews, Resident and Family Charters.

At the heart of the Dementia Care Framework is a personal care review process which is continuously updated electronically by care staff to give a comprehensive and current picture of each resident.

Thought to be the first of its type worldwide, it is based on 320 recognised standards, including NICE Guidelines (National Institute for Health and Care Excellence) and Alzheimer’s Society best practice guidance. It replaces paper-based audits that are slow and almost always behind the changing care needs of the person.

The resident and family charters were developed in consultation with residents, family members, health and social care professionals and care teams, taking account of over 400 comments. The resident charter sets out their rights, the standards of care they can expect and commitment to provide for their personal needs and preferences.

The family charter, sets out the support that they can expect to receive and how they can input to planning their relative’s care.

Only when a home achieves key standards within the Dementia Care Framework does it receive Four Seasons Accreditation for the quality of its dementia care.

To find out more about this fundamentally different approach to dementia care please visit carehomes.fshc.co.uk/dcf or email dementiacare@fshc.co.uk

Chichester-Court-Freda-Retirement-party-1

27 May 2016

Freda Campbell, a domestic assistant, hung up her rubber gloves for the last time at Chichester Court Care Home in South Shields, retiring after 20 years' service.

The home couldn't let her go without a fuss and friends, colleagues and her family threw a surprise retirement part in her honour.

Dale Summersby, Home Manager, explained: "The chef put on a lovely homemade buffet and the bubbles were flowing. A few tears were shed, but there was a lot of laughs. Freda will be missed as she was a valued member of the team, but we wish her well in the new exciting chapter of her life."

Everyone at Four Seasons wishes you good luck on your new ventures Freda.

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Contact our care home

If you'd like to arrange a visit to Chichester Court Care Home in South Shields, or talk to us about our care options, please call, email, or fill in the contact form.

Care home manager: Dale Summersby

111 Chichester Road, South Shields, NE33 4HE

0191 3571782

0191 454 6455

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