Making care special is at the heart of Clova House Care Home in Ripon. Our philosophy starts with getting to know each person as an individual and understanding what they need, so we can provide the right kind of care to match. It's simple: the more we know, the better we care.
Our aim is to help people stay as well as they can for as long as they can.
"The outstanding factor which warrants the highest commendation at this home is the quality of the staff. They genuinely care for the residents. A few months ago, my mother who has been resident at Clova for six years was in hospital for three weeks, suffering from pneumonia. Members of the staff on their own initiative, at their own expense and in their own time bought her flowers and visited her in hospital, even though the hospital is over twelve miles from Clova House. On my mother's discharge from hospital they went out of their way to welcome her back. My mother is 94 suffers from vascular dementia and her mood can switch from 'sweet old lady' to 'wild and aggressive' within seconds. I am sure she is not easy to deal with, but in the six years she has been resident at Clova House she has experienced only loving care and consideration. The home has an excellent team superbly led by an experienced manager and deputy. If I were to choose an apt motto for Clova House it would be 'Care, Compassion, Competence.'"