Welcome to Hillside Lodge Care Home

You'll find Hillside Lodge in Tweedmouth, Berwick-upon-Tweed, Northumberland.

Here care is based around each person's individual needs. Some residents have only modest care requirements and may simply enjoy living within a secure and caring environment; others need 24-hour nursing assistance.

Whatever the need, care is delivered with patience, kindness and understanding. Each resident's care plan is exclusive to them and aimed at promoting health and independence.

Ours is a purpose-built home within easy reach of shops, public transport, the A1 motorway, and other amenities. Many beauty spots are nearby and the town centre is just half a mile away.

Care is provided in a selection of rooms. All our bedrooms are singles with en-suites.

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Life at Hillside Lodge Care Home

A carer and a resident

I find the staff very friendly and helpful. Nothing is too much trouble, my father is well cared for and it is nice to know he is in a safe environment.

Kenneth Wiles, Son of Resident/Service User at Hillside Lodge Care Home

My papa was a client at Hillside Lodge for 12 years. I visited everyday even though I worked there. The staff were brilliant with my papa and he was always cared for and always enjoyed his food. The day he passed away was a day I will never forget as the staff were brilliant with me my mum and sister.

Betty Benzies, Relative of Resident/Service User at Hillside Lodge Care Home

The home is mostly good. Carers are very good, some fair, they need more help. Food good at times, could be better. On the whole not too bad.

Joan M Lucas, Resident / Service User at Hillside Lodge Care Home

The staff are helpful and friendly. They help all the time and someone is always around to help. The staff always have a smile and the activity person keeps us busy. The food is very good. The management are also helpful and advise my god child how I am doing.

Vivienne Crompton, Resident / Service User at Hillside Lodge Care Home

From my first visit to Hillside Lodge I have been impressed by the relaxed welcoming atmosphere (and the absence of unpleasant odours sometimes observed in care homes!) Without exception I have found the staff cheerful, friendly, polite and extremely competent. Residents are treated with kindness and dignity, without the patronising "talking down to a child" attitude sometimes adopted while addressing the elderly. Relatives are encouraged to share any concerns with the staff who are always approachable and willing to listen. I feel Hillside Lodge offers a very high standard.

Patricia Anderson, Daughter of Resident/Service User at Hillside Lodge Care Home

Very happy with the home and I get excellent service from the staff.

Lillian Morgan, Resident / Service User at Hillside Lodge Care Home

Staff are very caring.

Ella Parkinson, Resident / Service User at Hillside Lodge Care Home

It's the best thing for me because I could not look after myself after my fall.

Kathleen Johnson, Resident / Service User at Hillside Lodge Care Home

I enjoy having company and the staff are good.

Winnie Smith, Resident / Service User at Hillside Lodge Care Home

I enjoy being here because I am very well looked after.

Ruby Daly, Resident / Service User at Hillside Lodge Care Home

Types of care

Residential care

This is for those who may need some help with daily activities such as eating, washing,...

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Dementia care

People living with dementia have different needs, so either a residential or nursing care home...

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Nursing care

Someone may need nursing care if they have a certain physical condition or difficulties. This...

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Respite care

Respite care, or short-stay care, means someone can stay at Hillside Lodge Care Home whether...

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End of life / palliative care

It's vital that everyone gets the right care and support at this important and sensitive time....

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Intermediate care

Also known as "step-up, step-down", or rehabilitation care, intermediate care offers an alternative...

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Facilities & services

Making care special is at the heart of Hillside Lodge Care Home in Berwick-upon-tweed. Our philosophy starts with getting to know each person as an individual and understanding what they need.

  • All ensuite
  • All single rooms
  • On site hairdressing
  • Library
  • Quiet lounge
  • TV lounge
  • Lifts
  • Patio
  • Flat screen TV in lounge
  • Wi-fi

Our news

FSHC-TJ-Award-Success-Dec-2017

11 Dec 2017

Four Seasons Health Care picked up three accolades on Tuesday 5th December 2017 at the Training Journal (TJ) Awards. Winning three categories meant that Four Seasons Health Care led the way, as they were the only organisation to win in multiple categories.

Who were the winners?

The Dementia Care Framework won the ‘Best Change Management Programme’, which is a fantastic achievement and further highlights the positive impact this is having on the lives of people living in Four Seasons homes with dementia.

The Judges commented: “We recognise Four Health Care work in the field of dementia care as innovative and thorough in its approach, being both effective and transformative. It had a bold vision that was well executed in a challenging environment.”

The Care Home Nursing Journal (CNJ), Four Seasons’ very own internal publication to develop nurse knowledge and share best practice won its category of ‘Best Organisational Development Programme'.

The Judges commented: “The design of this intervention, which on the surface appears very simple, completely meets the needs of the organisation and has had significant impact. A particular strength was that Four Seasons Health Care decided to make these resources freely available to anyone, making the impact even greater and is improving healthcare outcomes in care homes everywhere.”

The CNJ is available to view on the Four Seasons website here.

Finally, Louise Morris the Care Home Assistant Practitioner (CHAP) Lead won the main award of the night and was crowned the ‘Learning and Development Professional of the Year’.

The Judges stated: “Louise has had a transformational impact, not only on the learning and development of staff at Four Seasons Health Care, but also on the well-being of residents. Through a review of an existing programme, Louise drove design and improvement which has had significant benefits through improved care, staff practice and confidence and commitment to their work and professional development.”

More information about the role of a CHAP is available on the Four Seasons website here.

Congratulations to everyone on this fantastic achievement!

Hillside-Lodge-Care-Home-Berwick-upon-Tweed-Hige-Tea-Nov-2017

19 Nov 2017

Residents, relatives and the care team at Hillside Lodge Care Home in Berwick-upon-Tweed are now enjoying weekly high tea sessions, with all the trimmings.

Vanessa Pepper, Home Manager, said: “Everyone enjoys an excuse for a lovely high tea session, after all who doesn’t enjoy a lovely cup of tea, some sandwiches, cake and even a scone and jam. Everyone is welcome to come and join us.”

Are you looking for a care home in Berwick-upon-Tweed? Hillside Lodge Care Home provides support for residential care, dementia care, nursing care, respite care, end of life/palliative care and intermediate care.

Hillside-Lodge-Care-Home-Berwick-upon-Tweed-karaoke-sept-2017

3 Oct 2017

Residents from Hillside Lodge Care Home in Berwick-upon-Tweed enjoyed a karaoke session at the home, thanks to another resident’s sponsored silence raised enough money to buy the machine.

Vanessa Pepper, Home Manager, said: “The residents had a great time belting out their favourite songs. It was a nice way to celebrate our fundraising resident’s sponsored silence. Here’s to many more karaoke afternoons here at Hillside Lodge.”

Are you looking for a care home in Berwick-upon-Tweed? Hillside Lodge Care Home offers support for all types of care including residential care, dementia care, nursing care, respite care, end of life/palliative care and intermediate care.

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Contact our care home

If you'd like to arrange a visit to Hillside Lodge Care Home in Berwick-upon-tweed, or talk to us about our care options, please call, email, or fill in the contact form.

manager

Care Home Manager

Vanessa Pepper

Braeside, Berwick-upon-tweed, TD15 2BY

01289 492328

01289 308566

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