Welcome to Hollie Hill Care Home

You'll find Hollie Hill in Stanley, County Durham. Here, care is based around each person's individual needs. For our service, we've been awarded Durham County Council's highest quality band rating.

Some of the people who live here have only modest care requirements, and may simply enjoy living within a secure and caring environment. Others need 24-hour nursing assistance.

Whatever the need, we always provide care with patience, kindness and understanding. We respect every individual's dignity and privacy.

For each person living here, we develop a dedicated care plan aimed at promoting health and independence. We pride ourselves on great communication between all members of our care team.

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Life at Hollie Hill Care Home

A carer and a resident

Could do with more staff in this home. I would recommend this home to anyone.

Joan Rawling, Wife of Resident/Service User at Hollie Hill Care Home

Good overall, staff friendly and attentive. Happy with care of Grandmother.

Stuart Neville May, Grandson of Resident/Service User at Hollie Hill Care Home

No recommendations needed, no problems whatsoever, very happy with the staff and general running of home.

John Armstrong, Son-in-law of Resident/Service User at Hollie Hill Care Home

Friendly, hard working, caring and professional carers. Permanent nurses - knowledgeable/efficient. Lovely environment "It's like being part of one big family". Clean rooms/bathroom, regularly serviced. Prompt responses to queries/requests. Range of activities provided- appointed person, highly motivated. To acquire funding and support, varied events.

Lesley Hindmarsh, Daughter of Resident/Service User at Hollie Hill Care Home

Overall the home is very good. My mother-in-law is happy.

Margaret March, Daughter-in-law of Resident/Service User at Hollie Hill Care Home

Types of care

Residential care

This is for those who may need some help with daily activities such as eating, washing,...

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Dementia care

People living with dementia have different needs, so either a residential or nursing care home...

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Nursing care

Someone may need nursing care if they have a certain physical condition or difficulties. This...

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Respite care

Respite care, or short-stay care, means someone can stay at Hollie Hill Care Home whether...

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End of life / palliative care

It's vital that everyone gets the right care and support at this important and sensitive time....

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Intermediate care

Also known as "step-up, step-down", or rehabilitation care, intermediate care offers an alternative...

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Facilities & services

Making care special is at the heart of Hollie Hill Care Home in Stanley. Our philosophy starts with getting to know each person as an individual and understanding what they need.

  • All ensuite
  • All single rooms
  • On site hairdressing
  • Quiet lounge
  • TV lounge
  • Lifts
  • Landscaped gardens
  • Patio
  • Sensory gardens
  • Flat screen TV in rooms
  • Flat screen TV in lounge
  • Wi-fi

Our news

FSHC-TJ-Award-Success-Dec-2017

11 Dec 2017

Four Seasons Health Care picked up three accolades on Tuesday 5th December 2017 at the Training Journal (TJ) Awards. Winning three categories meant that Four Seasons Health Care led the way, as they were the only organisation to win in multiple categories.

Who were the winners?

The Dementia Care Framework won the ‘Best Change Management Programme’, which is a fantastic achievement and further highlights the positive impact this is having on the lives of people living in Four Seasons homes with dementia.

The Judges commented: “We recognise Four Health Care work in the field of dementia care as innovative and thorough in its approach, being both effective and transformative. It had a bold vision that was well executed in a challenging environment.”

The Care Home Nursing Journal (CNJ), Four Seasons’ very own internal publication to develop nurse knowledge and share best practice won its category of ‘Best Organisational Development Programme'.

The Judges commented: “The design of this intervention, which on the surface appears very simple, completely meets the needs of the organisation and has had significant impact. A particular strength was that Four Seasons Health Care decided to make these resources freely available to anyone, making the impact even greater and is improving healthcare outcomes in care homes everywhere.”

The CNJ is available to view on the Four Seasons website here.

Finally, Louise Morris the Care Home Assistant Practitioner (CHAP) Lead won the main award of the night and was crowned the ‘Learning and Development Professional of the Year’.

The Judges stated: “Louise has had a transformational impact, not only on the learning and development of staff at Four Seasons Health Care, but also on the well-being of residents. Through a review of an existing programme, Louise drove design and improvement which has had significant benefits through improved care, staff practice and confidence and commitment to their work and professional development.”

More information about the role of a CHAP is available on the Four Seasons website here.

Congratulations to everyone on this fantastic achievement!

Hollie-Hill-Care-Home-Stanley-DCF-Accreditation-2017

27 Aug 2017

Hollie Hill Care Home in Stanley has been accredited for a pioneering dementia care approach.

The care team at Hollie Hill Care Home is celebrating being accredited for a radically different approach of care for people living with dementia.

The Dementia Care Framework is a unique step forward in the personalisation of care for people living with dementia. The care team uses exclusive purpose-designed technology to help build and continuously update a picture of each resident’s individual experience of their care and their physical, psychological and emotional well-being, so that their care can be adjusted to their changing needs.

The pioneering home is part of Four Seasons Health Care which spent two years developing and testing the new approach. The home hosted a party on Monday 14th August 2017 for care commissioners, other health and social care professionals and relatives to introduce the Dementia Care Framework to them.

Marjorie Condacos, Managing Director for North East England said: “This is next generation dementia care to make life better for the person with dementia and we are excited to offer it. A vital part of the Framework is the bespoke support and training the team throughout the home receives with additional support and training for those, working within our dementia services. This goes beyond the practicalities of caring for someone with dementia and through simulation gives them a deeper understanding of what it is like to live with dementia.”

In addition to the support and training, there are three additional components to the Dementia Care Framework – personal care reviews, Resident and Family Charters.

At the heart of the Dementia Care Framework is a personal care review process which is continuously updated electronically by care staff to give a comprehensive and current picture of each resident.

Thought to be the first of its type worldwide, it is based on 320 recognised standards, including NICE Guidelines (National Institute for Health and Care Excellence) and Alzheimer’s Society best practice guidance. It replaces paper-based audits that are slow and almost always behind the changing care needs of the person.

The resident and family charters were developed in consultation with residents, family members, health and social care professionals and care teams, taking account of over 400 comments.

The resident charter sets out their rights, the standards of care they can expect and commitment to provide for their personal needs and preferences.

The family charter, sets out the support that they can expect to receive and how they can input to planning their relative’s care.

Only when a home achieves key standards within the Dementia Care Framework does it receive Four Seasons Accreditation for the quality of its dementia care.

To find out more about this fundamentally different approach to dementia care please visit carehomes.fshc.co.uk/dcf or email dementiacare@fshc.co.uk

FSHC_Logo

28 Feb 2017

Just because you live with an illness, it shouldn’t stop you doing the things you enjoy doing.

Three residents from Hollie Hill Care Home in Stanley, regularly take part in a dementia friendly swimming group at their local pool.

Jackie Coulson, Home Manager, said: “The residents have come on leaps and bounds after taking part in these swimming sessions. One of the gentleman has even joined the gym and has a personal trainer to help him progress with his goals. Whilst tone of our ladies who has lots of fun and enjoys swimming independently. I know our Personal Activities Leader Marj, who accompanies the residents on these trips is like a proud mum, as she watches them grow in confidence. This just goes to show, dementia isn’t a barrier and shouldn’t stop you doing what you want to do.”

Are you looking for a care home in Stanley? Hollie Hill Care Home offers support for all types of care including residential care, dementia care, nursing care, respite care, end of life/palliative care and intermediate care.

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Contact our care home

If you'd like to arrange a visit to Hollie Hill Care Home in Stanley, or talk to us about our care options, please call, email, or fill in the contact form.

manager

Care Home Manager

Allison Mulvihill

Durham Road, Stanley, DH9 6QZ

01207 201402

01207 280 946

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