Welcome to Hopes Green Care Home

You'll find Hopes Green in Benfleet, Essex.

Here we provide a high standard of care 24 hours a day. We offer residential care for those with dementia, and also respite care to give home carers a much needed break. Some people stay with us permanently, others for shorter periods.

In our modern purpose-built home, residents pursue their hobbies in communal and quiet lounges - perhaps watching TV, listening to music or having a quiet read. They also love our landscaped garden with its patio and barbecue, which comes in very useful during our many garden parties.

All these areas are used for relaxing and socialising, and are great places to invite friends and families to when they visit.

All of our bedrooms have en-suites and are well decorated.

Contact our care home

Life at Hopes Green Care Home

A carer and a resident

Staff are helpful, attentive and always display a professional attitude. Regularly see cleaners around the home and they also take time to talk with residents. Management take time to get to know visitors as well as residents.

Ray Tisdall, Son-in-law of Resident/Service User at Hopes Green Care Home

My partner was taken into care in October 2014. He has Lewy Body dementia and Epilepsy. he has received the best care, the staff are caring and friendly. I am kept informed of all aspects of his care. The manager is always available if I need to discuss any concerns. Although my partner is not able to access all the activities provided he enjoys listening to the entertainers and likes to sit in the garden. My partner is likely to have falls (due to his condition) but additional equipment has been supplied to minimise this. His food is pureed as he has difficulty in swallowing and chewing.

Barbara Gray, Partner of Resident/Service User at Hopes Green Care Home

Hopes Green is a excellently run care home, the staff are very caring and helpful of my aunts needs. The home is kept spotless and always smells nice. There is always activities or music to keep the residents entertained and a beautifully kept garden to enjoy. Hopes Green is definitely the best home we viewed for my auntie and she is happy living there.

Melinda & Shirley Silk, Niece of Resident/Service User at Hopes Green Care Home

My dad has lived at Hopes Green for a couple of months and he is so well looked after by everyone. I visit him a lot and always find him to be happy, well fed and clean. I really can't think of anyway I would improve Hopes Green. It is a very well run home and all the staff work really hard to make it a nice place for dad to live and for family and friends to visit.

Julie Boast, Daughter of Resident/Service User at Hopes Green Care Home

Types of care

Residential care

This is for those who may need some help with daily activities such as eating, washing,...

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Dementia care

People living with dementia have different needs, so either a residential or nursing care home...

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Nursing care

Someone may need nursing care if they have a certain physical condition or difficulties. This...

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Facilities & services

Making care special is at the heart of Hopes Green Care Home in South Benfleet. Our philosophy starts with getting to know each person as an individual and understanding what they need.

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Our news

Northwest-CHAPs-Graduation-Dec-2017

5 Jan 2018

People embark on a career path because it’s something they love, they yearn to develop, grow and blossom in their profession.

Here at Four Seasons Health Care, Care Assistants can up-skill themselves on the organisations Care Home Assistant Practitioner (CHAP) Programme.

On Thursday 20th December 2017, a graduation ceremony was held at Shawcross Social Club in Wigan, celebrating the achievements of 47 newly qualified CHAPs.

Rachael Junge, Managing Director for Four Seasons in the North West of England, said: “Here at Four Seasons Health Care we take great pride in our CHAP Programme, and everyone who undertakes the intense 12 week course. I want to congratulate all of the CHAPs for graduating; your hard work and dedication have paid off. These are the first CHAPs in my area, and I’m absolutely delighted at all of your achievements.

“The Programme is innovative and helps the CHAPs to provide invaluable support to the nurses in the homes.

“All the CHAPs have come through this long journey and I want to thank you for your commitment. I also want to thank the Nurse mentors who have guided and supported the CHAPs every step of the way. Well done everyone!”

The newly qualified CHAPs are now able to provide some general nursing duties such as medication rounds. This benefits the home as it enables the nurse to deal with more complex issues.

Would you like to work for Four Seasons? Take a look at our current vacancies on our careers page.

FSHC-TJ-Award-Success-Dec-2017

11 Dec 2017

Four Seasons Health Care picked up three accolades on Tuesday 5th December 2017 at the Training Journal (TJ) Awards. Winning three categories meant that Four Seasons Health Care led the way, as they were the only organisation to win in multiple categories.

Who were the winners?

The Dementia Care Framework won the ‘Best Change Management Programme’, which is a fantastic achievement and further highlights the positive impact this is having on the lives of people living in Four Seasons homes with dementia.

The Judges commented: “We recognise Four Health Care work in the field of dementia care as innovative and thorough in its approach, being both effective and transformative. It had a bold vision that was well executed in a challenging environment.”

The Care Home Nursing Journal (CNJ), Four Seasons’ very own internal publication to develop nurse knowledge and share best practice won its category of ‘Best Organisational Development Programme'.

The Judges commented: “The design of this intervention, which on the surface appears very simple, completely meets the needs of the organisation and has had significant impact. A particular strength was that Four Seasons Health Care decided to make these resources freely available to anyone, making the impact even greater and is improving healthcare outcomes in care homes everywhere.”

The CNJ is available to view on the Four Seasons website here.

Finally, Louise Morris the Care Home Assistant Practitioner (CHAP) Lead won the main award of the night and was crowned the ‘Learning and Development Professional of the Year’.

The Judges stated: “Louise has had a transformational impact, not only on the learning and development of staff at Four Seasons Health Care, but also on the well-being of residents. Through a review of an existing programme, Louise drove design and improvement which has had significant benefits through improved care, staff practice and confidence and commitment to their work and professional development.”

More information about the role of a CHAP is available on the Four Seasons website here.

Congratulations to everyone on this fantastic achievement!

Hopes-Green-Care-Home-South-Benfleet-DCF-Accreditation-2017

27 Jul 2017

Hopes Green Care Home in South Benfleet has been accredited for a pioneering dementia care approach.

The care team at Hopes Green Care Home is celebrating being accredited for a radically different approach of care for people living with dementia.

The Dementia Care Framework is a unique step forward in the personalisation of care for people living with dementia. The care team uses exclusive purpose-designed technology to help build and continuously update a picture of each resident’s individual experience of their care and their physical, psychological and emotional well-being, so that their care can be adjusted to their changing needs.

The pioneering home is part of Four Seasons Health Care which spent two years developing and testing the new approach. The home hosted an event for care commissioners, other health and social care professionals and relatives to introduce the Dementia Care Framework to them.

Marjorie Condacos, Managing Director for Four Seasons in the South East of England said: “This is next generation dementia care to make life better for the person with dementia and we are excited to offer it. A vital part of the Framework is the bespoke support and training the team throughout the home receives with additional support and training for those, working within our dementia services. This goes beyond the practicalities of caring for someone with dementia and through simulation gives them a deeper understanding of what it is like to live with dementia.”

In addition to the support and training, there are three additional components to the Dementia Care Framework – personal care reviews, Resident and Family Charters.

At the heart of the Dementia Care Framework is a personal care review process which is continuously updated electronically by care staff to give a comprehensive and current picture of each resident.

Thought to be the first of its type worldwide, it is based on 320 recognised standards, including NICE Guidelines (National Institute for Health and Care Excellence) and Alzheimer’s Society best practice guidance. It replaces paper-based audits that are slow and almost always behind the changing care needs of the person.

The resident and family charters were developed in consultation with residents, family members, health and social care professionals and care teams, taking account of over 400 comments.

The resident charter sets out their rights, the standards of care they can expect and commitment to provide for their personal needs and preferences.

The family charter, sets out the support that they can expect to receive and how they can input to planning their relative’s care.

Only when a home achieves key standards within the Dementia Care Framework does it receive Four Seasons Accreditation for the quality of its dementia care.

To find out more about this fundamentally different approach to dementia care please visit carehomes.fshc.co.uk/dcf or email dementiacare@fshc.co.uk

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Contact our care home

If you'd like to arrange a visit to Hopes Green Care Home in South Benfleet, or talk to us about our care options, please call, email, or fill in the contact form.

Care home manager: Joanna Kemp

16 Brook Road, South Benfleet, SS7 5JA

01268 921986

01268 755518

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