Welcome to North Court Care Home

You'll find North Court close to the town centre of historic Bury St Edmunds, Suffolk.

Here our team of experienced registered nurses is supported by highly-trained care assistants to provide person-centred care, around the clock.

To meet individual needs, we provide different levels of nursing care. We offer specialised support for people with dementia; and for the frail and elderly, including those with Parkinson's disease and motor neurone disease; and we provide palliative care.

Our home is set in its own pleasant gardens, including a sensory courtyard, and an area which is home to chickens, ducks and bantams. We also have rabbits and guinea pigs. People living here love to spend time with their relatives in our paved sun terrace.

Inside, the property is tastefully decorated and has TV lounges as well as several quiet sitting rooms. All bedrooms have TVs and great personal-safety features; most have fine garden views.

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Life at North Court Care Home

A carer and a resident

I would recommend this care home. I think the standard of care is excellent. I feel that the new manager Mr Bill Mason is mainly responsible for lifting the care etc etc of this home. The staff appear much happier which has a knock on effect to the residents. Mr Bill Mason has time for the residents I have seen him talking to Connie in her room when doing the medication round he makes sure that he knows what is going on, a very kind manager.

Susan Ward, Friend of Resident/Service User at North Court Care Home

When mum was sent out of hospital the doctor advised that she was at the end of her life. However she has lived at North Court for three years now and I attribute this to the care which she receives there. All the staff are very attentive to her and having a nurse on site ensuring that any medical issues are quickly addressed. She receives the best of care at all times.

David Addy, Son of Resident/Service User at North Court Care Home

The staff and management that work in this home are amazing,they are so kind and they really do take the time to get to know the people who they look after.The management are the best they do every thing in there power to make this a lovely home for our parents, so pleased I choose this home for my mum

Julie Sibley, Daughter of Resident/Service User at North Court Care Home

I can now recommend this home, as there is a marked improvement, in the atmosphere, in the staff, the garden and in all a very good place to now recommend to anyone that asks.

Susan Buckingham, Resident / Service User at North Court Care Home

My 92 year old mother has been resident at North Court for two years. Physically unable to do anything herself and suffering from Dementia, the care staff have given her has maintained her general health and skin integrity. The warm friendly care extended to both of us in making the very best of a heartbreaking situation.

Barbara McFarland, Daughter of Resident/Service User at North Court Care Home

My brother and I are very satisfied withy the level of care given to our mother. She has been a resident in North Court for over 5 years and had severe dementia (Alzheimers). The pastoral care and love shown to mother by the staff is excellent. The food variety is very good too, mother now eats cabbage, onions and a variety of things she refused to eat before moving to North Court. Some of the fabric of the building may be a bit tired bur the loving care shown is excellent.

Brian Catton, Son of Resident/Service User at North Court Care Home

I can't find words to show my grateful appreciation to all members of staff at North Court for their dedication, loving care and support to my wife Joan.

Arthur Hope, Husband of Resident/Service User at North Court Care Home

My husband has been cared for at North Court for more than 7 years and has always been treated with respect and great kindness. The staff really take the trouble to get to know each resident, and I and the family are always made welcome whenever we visit. I would have no hesitation in recommending this home as a wonderful example of great care.

Margaret West, Wife of Resident/Service User at North Court Care Home

Staff are excellent, they treat residents with dignity and care. They give mum a lot of support and affection which mum loves. Mum feels very safe and secure here and is a lot less anxious than she used to be. The activities here are great thanks to Sharon who's employed as a full time activity lady, lots of arts, crafts and games which my mum loves to do.

Tina Jones, Daughter of Resident/Service User at North Court Care Home

My mother in law was very happy here and her care was second to none. The staff were always polite and helpful and treated us as friends. I wouldn't have wanted her to spend her final months anywhere else. Would highly recommend.

Jane Richardson, Daughter-in-law of Resident/Service User at North Court Care Home

Types of care

Residential care

This is for those who may need some help with daily activities such as eating, washing,...

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Dementia care

People living with dementia have different needs, so either a residential or nursing care home...

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Nursing care

Someone may need nursing care if they have a certain physical condition or difficulties. This...

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Respite care

Respite care, or short-stay care, means someone can stay at North Court Care Home whether...

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Specialist care

North Court Care Home also offers specialist help for adults and young people with different needs,...

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End of life / palliative care

It's vital that everyone gets the right care and support at this important and sensitive time....

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Facilities & services

Making care special is at the heart of North Court Care Home in Bury St Edmunds. Our philosophy starts with getting to know each person as an individual and understanding what they need.

  • All single rooms
  • On site hairdressing
  • Quiet lounge
  • TV lounge
  • Lifts
  • Landscaped gardens
  • Patio
  • Sensory gardens
  • Flat screen TV in rooms
  • Flat screen TV in lounge
  • Personal telephone
  • Wi-fi

Our news

intermediate care HSJ guides

24 Apr 2017

As delayed transfers of care remain at record highs, how can we reduce unnecessary hospital stays for older people? That was the key question at an HSJ event held in association with Four Seasons Health Care.

The roundtable heard that the healthcare system often finds reasons not to deal with care home residents and looked at the success of an innovative collaboration between the NHS and care homes in Belfast.

With a collaborative approach between care homes and the NHS, older people are able to leave hospital and receive expert care, whilst assessing whether their long term future would be in their current home or a local care home. “The idea is that it would provide short term rehabilitation in conjunction with the two trusts in that area. The joint partnerships with the trusts I’ve worked with have just been amazing, and that’s what makes it work”, explained Janice Brown, Four Seasons’ regional manager for the Belfast and Newtownabbey area.

In addition to the improvements from a collaborative solution, South Eastern Health and Social Care Trust reported that the joint partnership approach of providing a bed in a care home reduced their yearly cost by more than half.

You can read further thoughts and insights from the HSJ Roundtable, in association with Four Seasons Health Care, at HSJ Roundtable Guides


9 Dec 2016

Jonathon Barber, who volunteers at North Court Care Home in Bury St Edmunds has made the finals of the Four Season’s Care Awards in the Volunteer of the Year category for his commitment to giving his time to help others.

The award Jonathon has won commended his for the positive impact he’s had on the lives of the residents in North Court.

Following over 1,200 nominations, Jonathon was shortlisted with five other people who give their time to over 300 Four Season’s Care Homes across the UK.

Charlotte Oppong-Agyare, Marketing and Sales Director for Four Seasons Health Care, presented Jonathon with this award said: “This category is really inspiring for me as it’s nice to see that so many people want to help others in our homes. I’m very proud and humbled to see that so many people give up their time to help others. The dedication they have to make a difference to our residents is truly inspirational. Congratulations Jonathon.”

Joanna Moses, Home Manager at North Court, said: “Jonathon is a very keen volunteer who gives up his morning each day to come to the home and offer support to the residents and the team alike. He is very committed and is always pleasant and happy to help where he can. He is an excellent advocate of the home and his help is priceless. Jonathon never asks for recognition and his presence is very unassuming which goes to show he is there for the residents and not the recognition. He’s a fantastic gentleman and we’d definitely be lost without him.”

On receiving the award, Jonathon said: “I was over the moon when I found out I was nominated. It means so much to me. It means I must be doing something right. I am completely shocked and humbled to have won. I feel no different to anyone else, not special in any way, but I am privileged to be highly thought of by my second family at North Court.”

care home awards

30 Nov 2016

North Court Care Home in Bury St Edmunds is celebrating the success of four of its Care Assistants after they successfully graduated from the Care Home Assistant Practitioner (CHAP) programme.

Joanna Moses, Care Home Manager said: “Everyone here congratulates Carol, Charlotte, Heidi and Lucy on their success. We’ve all supported them every step of the way and it’s great to see their hard work pay off. They are a great asset to the care home, and provide fantastic support to the residents here. They’re a great part of the team. Well done again! I can’t wait to see you putting your new skills to use.”

The newly qualified CHAPs are now able to provide some general nurse duties, such as medication rounds. This benefit’s the home as it enables the nurse to deal with more complex issues.

Jo Vasey, Four Seasons Health Care Managing Director for the South East of England, said: “We’re all really proud of every single CHAP and nurse who mentors them through the programme. Here at Four Seasons we’re committed to developing our staff and this is one way we can do that. Well done again! All of your hard work and dedication has paid off.”

Are you considering a career in care? Take a look at our current vacancies page.

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Contact our care home

If you'd like to arrange a visit to North Court Care Home in Bury St Edmunds, or talk to us about our care options, please call, email, or fill in the contact form.

Care home manager: Ieleen Belen

108 Northgate Street, Bury St Edmunds, Suffolk, IP33 1HS

01284 603214

01284 725 980

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