Mental Health

We support people with mental health needs on their road to recovery

Our services have been developed for and with individuals with mental health needs to re-establish their mental wellbeing, sustain independence and prepare for a move into supported living or their own home.

Our approach is focused around recovery. We use evidence-based support tools, therapeutic environments and time to reflect with a key worker to support hospital discharge and prevent admission.


Empowering individuals

We empower individuals to be ‘active citizens’ and take ownership of their lives by building relationships in their community through hobbies and interests, gaining voluntary work or employment, being physically active and having the opportunity to learn new skills.

We also encourage individuals to be active partners in the creation of their own care plans, share their experiences in peer support sessions and have a say in how our service is run.

To create a care plan that’s meaningful to individuals, we offer a range of activities backed by the National Institute for Health Care and Excellence guidelines for service users to choose from, including horticulture, art and music, mindfulness, voluntary work, complimentary therapies, massage, independent living skills, motivational interviewing, counselling, community engagement and citizenship.

To track progress, the Recovery Star is a useful, motivational tool that supports service users’ recovery by providing them with a map of their journey which they can use to plot development and reflect on, while measuring change and outcomes.

The Recovery Star also provides a basis for our care plans and embraces the widely recognised NHS Five Steps to Mental Well-being.  It is used during weekly discussions with key leaders and service users while reviewing their goals and ‘whole life’ aspirations. 



Therapeutic living environments

Our living environments create an atmosphere of hope and optimism delivered by our specialist teams through empathetic and supportive relationships. All of the colleagues in our homes with mental health services have undertaken bespoke training, including understanding conditions and the promotion of independence.

Situated within our residential and nursing care homes, our mental health services are characterised by a dedicated area with its own entrance and signage, a spacious lounge and therapy areas, en-suite bedrooms, kitchens and cafe areas to support daily living skills, gardens and patios and meeting spaces for families.


Reducing hospital admissions and planning for timely discharges

We work closely with the local NHS, Local Authority Community Mental Health teams and NHS acute mental health services to arrange assessments and plan for appropriate and timely hospital discharges.

For everyone’s safety, most individuals come into our services once they have been free from significant risk to themselves or others for three months and have been assessed as able to respond to recovery models of support.

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