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212 years of experience celebrated at Pelton Grange

The team at Pelton Grange Care Home in Chester-le-Street celebrated over 200 years of experience at the home, as a recent awards ceremony.

Local Councillor Jim Cordon assisted Amanda Cunningham, Four Seasons Managing Director for the North East on Monday 23rd May to present the Four Seasons elite with their awards.

The 12 team members commended for their long service were:

  • Margaret Flower – 26 years’ service
  • Katherine Coughlan – 23 years’ service
  • Jason Hewitson – 22 years’ service
  • Sonia Hardman – 20 years’ service
  • Mary Reed – 20 years’ service
  • Anita Smith – 20 years’ service
  • Ann Noddles – 20 years’ service
  • Barry Lines – 15 years’ service
  • Lynne Wheeler – 13 years’ service
  • Sylvia Etheridge – 11 years’ service
  • Susan Hill – 11 years’ service

Amanda Cunningham, Managing Director, said: “I want to thank the team at Pelton Grange for their continued hard work and dedication. The total number of years’ experience at this home is 300 years, and the fact that we’re celebrating 212 of these in one go is a huge achievement. Well done team!”

Les Burnett, Home Manager, said: “Having continuity and routine in a care home is important for the residents. They get to know the team on a personal basis, and to some extent, see them as members of their family. I am very proud of the team here and congratulate those who have received awards.”

The event also saw a number of ROCK Awards awarded to members of the team, commending their care and commitment to the residents in their charge.

In total 8 team members received a Recognition of Care and Kindness (ROCK) Award:

  • Marie Purvis: nominated because “she is always polite to the residents and relatives. Nothing is too much for her. She does anything to make the residents comfortable when they are not well.”
  • Carole Woodland: nominated “she always puts herself out for the residents, nothing is too much for her. She is very pleasant and really cares about the people she looks after. She never stops working”.
  • Karen Latcham: nominated because “All the care staff were very professional at their roles, but Karen is an exceptional carer. My aunt was a resident for a short stay and Karen put everyone at ease with her caring, loving ways. Nothing was ever too much for her – she is a credit to the home. I always felt it takes a special person to do the role of carer, Karen is a perfect example. Thank you.”
  • Michelle Lee: nominated because “Michelle performed all of her duties at a very high standard, i.e. the morning wash was carried out at a very high standard. She was always pleasant and friendly”.
  • Julie Stephenson: nominated because: “Julie is a wonderful carer, she was always pleasant and we were always greeted with a friendly smile”.
  • Jessica and the Nursing Team: nominated because “Jessica is an asset to Pelton. She made our difficult time more bearable when my aunt was a resident. She was always very helpful along with the team of excellent carers. I can’t thank them all enough, you have such exceptional staff”.
  • Susan Hill: nominated for being “Very caring, kind and patient”.
  • Barry Lines: nominated because “Barry is always cheerful, helpful and excellent with the residents. He sits and chats to them and smiles a lot. He is a pleasure to know”.

Les Burnett added: “I want to congratulate the team receiving these awards. I can only endorse the kind words mentioned in their nominations by residents and their relatives. Well done team! I’m one very proud Home Manager.”

A ROCK award is a nationwide honour that specifically highlights the impact a Four Season Health Care employee has made on the lives of people living in one of their care homes. An internal prize, staff are nominated for an award by either residents, their relatives or friends, who have witnessed or experienced staff members demonstrating excellent standards of care and kindness in their role.

Date published: 15 September 2017

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