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Jenny Westwood wins Regional Care Accolade

Jenny Westwood, Regional Manager for Nottingham has been crowned Regional Manager of the Year for the East of England in the Four Seasons Health Care Awards 2016 and is through to the national finals.

These are the 1st Four Season’s Care Awards and this year over 700 people were nominated for awards by care home residents, colleagues and visitors. All entries have been of a very high standard making the judging process a difficult one. However, a winner had to be chosen and the nomination for Jenny demonstrated how she continues to make a difference and provide special resident experiences on a daily basis.

During the judging process for the Regional Manager of the Year award, the panel was looking at a number of different factors including the individual demonstrating exceptional leadership skills and the ability to prioritise the day to day challenges of the role. This individual has supported their homes and helped them to achieve the company’s strategic priorities whilst managing external stakeholders and keeping special resident experiences at the centre of everything they do.

Jenny was nominated by a colleague. Her nomination read: “I am pleased to nominate Jenny Westwood for the Regional Manager of the Year Award. I have found her dependable, efficient, trustworthy, caring and respectful. In fact, I have never worked with a person who gives as much attention to detail as she does. Her constant reassurance and guidance has been amazing. Her skills do not end with her office work. She also projects a warm, cheerful attitude to our residents. I have seen her resolve conflicts and handle other difficult situations with remarkable patience and admirable tact. Jenny goes out of her way to help people in need by listening and advising individuals. She loves people, works hard, and always tries to lift the spirits of those around her. I believe these characteristics represent all that is good in our company, and I am pleased to nominate her for the honor of Regional Manager of the Year.

As the winner for the East England, Jenny is automatically through to the national Four Season’s Care Awards finals. She will meet a panel of judges in for the last round of judging and will then join finalists from across the UK in Birmingham for a special event to celebrate their achievements and discover if they have won a national award.

Sam Jacob, Managing Director for Four Seasons Health Care in East of England, said: “Jenny is a stabilizing force for any region she works with and helps those homes to get back on track. Her loyalty to the company is unquestionable, however her dedication to good personal resident care is what makes her so driven and that is always appreciated by her colleagues. This award is well deserved.”

The Care Awards were open to employees from all Four Seasons homes across the UK and central team members to celebrate their commitment in the delivery of high-quality services to 14,000 residents cared for in more than 300 locations.

The 14 categories have been created to recognise excellence in a variety of roles across the organisation ranging from ‘Registered Nurse of the Year’ to ‘Care Home Manager of the Year’. We also wanted to recognise the hard the dedication and commitment from our residents, their relatives and volunteers.

Tim Hammond, CEO of Four Seasons Health Care said: “The award categories are all really important as we want to highlight the fantastic people we have working here in our organization. However, I believe it is important to acknowledge the special people who go above and beyond to help others in the community, and this is why our ‘Resident or Relative Contribution’ and ‘Volunteer of the Year’ awards are so important to us.

“I look forward to seeing all of our Regional winners at the National Finals in December.”

Date published: 15 September 2017

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