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Elm Bank in Hexham celebrates success

It’s all been happening at Elm Bank Care Home in Hexham recently with residents and the care team celebrating a number of achievements.

On Sunday 28th February, everyone at the home celebrated Elizabeth James’ 103rd birthday. The home took on a celebratory atmosphere with Elizabeth and her fellow residents in the home having a slice of cake whilst learning to play the harp and other musical instruments.

Three members of Elm Bank's team received ROCK awards after being nominated by residents for the excellent care and continued hard work that they provide. Cheryl Allen, Zoe Keen and Michael Brogan received their awards from Jayne Appleby.

A ROCK award is a nationwide honour that specifically highlights the impact a Four Season Health Care employee has made on the lives of people living in one of their care homes. Team members are nominated for an award by residents, their relatives or friends, who have witnessed or experienced team members demonstrating excellent standards of care and kindness in their role.

The home also presented Senior Care Assistant Cheryl Allen with a long service award. Cheryl is a familiar face due to being at the home since it opened 13 years ago.

As well as celebrating the achievements of staff and residents alike. The Dementia Unit also underwent a transformation. The unit was revamped, with a new lick of paint on the walls. The Unit provides a quiet place for residents to sit, with a variety of different areas – such as its own library and indoor garden area – for residents to enjoy.

Jayne Appleby, Home Manager at Elm Bank said: “There never seems to be a quiet day at Elm Bank. It’s fantastic to be able to celebrate both the team and resident achievements as a real party atmosphere sweeps over the home.

“The newly redecorated Dementia Care Unit, helps us to provide a Specialist Resident Experience for the residents with dementia. We continue to build on these experiences to ensure that residents get what they want from us as a service.”

Do you want to join Four Seasons Health Care? Take a look at our current vacancies on our website.

Date published: 15 September 2017


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