Livingston Care Home in Livingston have recently been praised for their care and compassion in our internal Recognition Of Care and Kindness (ROCK) awards scheme. Relatives who have had a second to none experience with the home wrote to us to express their kind words about the team.
The whole team were presented with the ROCK award by Anne-Marie McKeich, Regional Manager, in an emotional presentation at the home. The family who nominated the team had both their Mother and Father living at Livingston so have first-hand experience of the care and kindness the team provide.
A ROCK award is a nationwide honour that specifically highlights the impact a Four Season Health Care employee has made on the lives of people living in one of their care homes. Team members are nominated for an award by residents, their relatives or friends, who have witnessed or experienced team members demonstrating excellent standards of care and kindness in their role.
Gwyneth Aitken, Senior Home Manager, told us “The ROCK award presentation proved to be very emotional and was extremely appreciated by the whole team. I am very proud and happy to be surrounded by such a fantastic group of people”.
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Date published: 15 September 2017