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Local Carer wins Regional Care Accolade

Kayleigh Hart, Care Assistant from Chasedale Care Home in Blyth has been crowned the Regional Carer/Support Worker of the Year for the North East of England, South West and Bristol in the Four Seasons Health Care Awards 2016 and is through to the national finals.

These are the 1st Four Season’s Care Awards and this Year over 700 people were nominated for awards by care home residents, colleagues and visitors. All entries have been of a very high standard making the judging process a difficult one. However, a winner had to be chosen and the nomination for Kayleigh demonstrated how she continues to make a difference and provide special resident experiences on a daily basis.

During the judging process for the Regional Carer/Support Worker of the year, the panel was looking at a number of different factors including how the overall winner shows understanding about what is important to individual residents and how they strive to personalise their care.

Kayleigh was nominated by a colleague. Her nomination read: “Kayleigh has worked at Chasedale for three years, initially as a bank worker and across our various units. Her care delivery across the board is exceptional, but she excels herself on our all male unit. As a 24 year old young lady, her approach, manner, compassion and understanding appears equivalent to someone that has developed such skills over a professional lifetime. Kayleigh maintains her composure even in the most challenging of situations and is able to minimize any distress exhibited by any individual based on her detailed knowledge of them personally and the relationship she has developed with them. Kayleigh is a shining example of exactly how care should be delivered, and from this she instills trusts on the residents, and also their family members who have the difficult decision of entrusting their loved ones into our environment.

As the winner for the North East of England, South West and Bristol, Kayleigh is automatically through to the national Four Season’s Care Awards finals. She will meet a panel of judges in for the last round of judging and will then join finalists from across the UK in Birmingham for a special event to celebrate their achievements and discover if they have won a national award.

Rob Hearn, Regional Manager for Four Seasons Health Care in Northumberland, said: “Kayleigh is an absolute pleasure to see on a daily basis and how she makes the residents feel both empowered and valued. She is not aware of her skill within the care environment which makes her work even more special. Well done Kayleigh you are a very deserving winner of this award!”

Amanda Cunningham, Managing Director for Four Seasons Health Care in North East of England, South West and Bristol, said: “Kayleigh is quietly confident and has been as asset to the team at Chasedale. Her skills in being able to support residents that have complex care needs is very special indeed. Her person centered approach and her ability to empower others is a talent we need from all of our Four Season’s care teams.”

The Care Awards were open to employees from all Four Seasons homes across the UK and central team members to celebrate their commitment in the delivery of high-quality services to approximately 14,000 residents cared for in more than 300 locations.

The 14 categories have been created to recognise excellence in a variety of roles across the organisation ranging from ‘Carer/Support Worker of the Year’ to ‘Personal Activities Lead Champion’. We also wanted to recognise the hard the dedication and commitment from our residents, their relatives and volunteers.

Tim Hammond, CEO of Four Seasons Health Care said: “The award categories are all really important as we want to highlight the fantastic people we have working here in our organization. However, I believe it is important to acknowledge the special people who go above and beyond to help others in the community, and this is why our ‘Resident or Relative Contribution’ and ‘Volunteer of the Year’ awards are so important to us.

“I look forward to seeing all of our Regional winners at the National Finals in December.”

Date published: 15 September 2017

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