Margaret Bell, who currently resides in Elizabeth Fleming Care Home in Hetton-le-Hole has made the finals of the Four Season’s Care Awards in the Resident/Relative Contribution category for her commitment to helping the home go from strength to strength in its local community.
These are the 1st Four Season’s Care Awards and this year over 700 people were nominated for awards by care home residents, colleagues and visitors. All entries have been of a very high standard making the judging process a difficult one. However, a winner had to be chosen and the nomination for Mrs. Bell demonstrated how she continues to make a difference and provide special resident experiences on a daily basis.
During the judging process for the Resident/Relative Contribution award, the panel was looking at a number of different factors which included recognising someone who had helped to ensure the care home they’re associated with reflects the interest and needs of the residents living there. Ultimately making the home a happy place to live.
Mrs. Bell was nominated by a member of the care team. Her nomination read: “Margaret is a very caring person who is very respectful of other resident’s wishes, she loves making a difference and like to speak up for resident in our resident meetings. She also loves to help the Home Manager and nurses during the interview process. She takes great pride in interviewing new candidates and helping to decide if they are suitable to join the care team in her home, looking after her and the other residents. Margaret has no trouble taking the lead when interview and in my opinion she really does deserve this award.”
As the winner for the North East of England, South West and Bristol, Mrs. Bell is automatically through to the national Four Season’s Care Awards finals. She will meet a panel of judges in for the last round of judging and will then join finalists from across the UK in Birmingham for a special event to celebrate their achievements and discover if they have won a national award.
Kim Richardson, Regional Manager for Four Seasons Health Care Sunderland and South Tyneside, said: “Mrs. Bell is a positive voice for the residents in Elizabeth Fleming. She participates in recruitment with her main focus being on happiness and safety. I think she is a fantastic judge of character to have and a lovely lady, very deserving of this award.”
Amanda Cunningham, Managing Director for Four Seasons Health Care in North East of England, South West and Bristol, said: “It is very rewarding to be able to celebrate the active contribution of a resident in their own home. Margaret’s contribution is very much appreciated and she is a valued part of the team. She is a fabulous example of how residents can be part of the operational running of the home and how important it is to be included in the daily decisions. Well done Margaret!”
The Care Awards were open to employees from all Four Seasons homes across the UK and central team members to celebrate their commitment in the delivery of high-quality services to 14,000 residents cared for in more than 300 locations.
The 14 categories have been created to recognise excellence in a variety of roles across the organisation ranging from ‘Registered Nurse of the Year’ to ‘Care Home Manager of the Year’. We also wanted to recognise the hard the dedication and commitment from our residents, their relatives and volunteers.
Tim Hammond, CEO of Four Seasons Health Care said: “The award categories are all really important as we want to highlight the fantastic people we have working here in our organization. However, I believe it is important to acknowledge the special people who go above and beyond to help others in the community, and this is why our ‘Resident or Relative Contribution’ and ‘Volunteer of the Year’ awards are so important to us.
“I look forward to seeing all of our Regional winners at the National Finals in December.”
Date published: 15 September 2017
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