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Local Carer wins Regional Care Accolade

Charlotte ‘Shirley’ Bann, Care Assistant from Arches Care Home in Belfast has been crowned the Regional Carer/Support Worker of the Year for Northern Ireland in the Four Seasons Health Care Awards 2016 and is through to the national finals.

These are the 1st Four Season’s Care Awards and this Year over 700 people were nominated for awards by care home residents, colleagues and visitors. All entries have been of a very high standard making the judging process a difficult one. However, a winner had to be chosen and the nomination for Shirley demonstrated how she continues to make a difference and provide special resident experiences on a daily basis.

During the judging process for the Regional Carer/Support Worker of the year, the panel was looking at a number of different factors including how the overall winner shows understanding about what is important to individual residents and how they strive to personalise their care.

Shirley was nominated by a colleague. Her nomination read: “Shirley had to adapt her skills after transferring from a nursing home, to the Arches who cares for residents with learning disabilities. She was an experienced Care Assistant, and although initially out of her comfort zone she has grown into a fantastic member of the team who has a fantastic rapport with our residents. So much so, all I hear is ‘Where’s Shirley?’ as everyone wants to speak to her every day. She takes residents out and provides a fantastic level of care for them. She is a great asset to the team.

As the winner for Northern Ireland, Shirley is automatically through to the national Four Season’s Care Awards finals. She will meet a panel of judges in for the last round of judging and will then join finalists from across the UK in Birmingham for a special event to celebrate their achievements and discover if they have won a national award.

Lorraine Kirkpatrick, Regional Manager for Four Seasons Health Care in Belfast, said: “Shirley has grown from strength to strength since joining the team at Arches. She is a fantastic asset to the home, and I think the residents would be lost without her. Well done Shirley!”

Carol Cousins, Managing Director for Four Seasons Health Care in Northern Ireland said: “The Arches Care Home has been on a journey, changing the model of Learning Disability Care to one that is led by the person, respects their chosen lifestyle and focuses on recovering their skills to achieve maximum independence and well-being. Shirley’s involvement as a newer member of the Arches team has inspired and challenged the thinking of many of us and been central to the Arches becoming a centre of excellence.”

The Care Awards were open to employees from all Four Seasons homes across the UK and central team members to celebrate their commitment in the delivery of high-quality services to approximately 14,000 residents cared for in more than 300 locations.

The 14 categories have been created to recognise excellence in a variety of roles across the organisation ranging from ‘Carer/Support Worker of the Year’ to ‘Personal Activities Lead Champion’. We also wanted to recognise the hard the dedication and commitment from our residents, their relatives and volunteers.

Tim Hammond, CEO of Four Seasons Health Care said: “The award categories are all really important as we want to highlight the fantastic people we have working here in our organization. However, I believe it is important to acknowledge the special people who go above and beyond to help others in the community, and this is why our ‘Resident or Relative Contribution’ and ‘Volunteer of the Year’ awards are so important to us.

“I look forward to seeing all of our Regional winners at the National Finals in December.”

Date published: 15 September 2017

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