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Lorraine Kirkpatrick wins Regional Care Accolade

Lorraine Kirkpatrick, Regional Manager for Belfast has been crowned Regional Manager of the Year for Northern Ireland in the Four Seasons Health Care Awards 2016 and is through to the national finals.

These are the 1st Four Season’s Care Awards and this year over 700 people were nominated for awards by care home residents, colleagues and visitors. All entries have been of a very high standard making the judging process a difficult one. However, a winner had to be chosen and the nomination for Lorraine demonstrated how she continues to make a difference and provide special resident experiences on a daily basis.

During the judging process for the Regional Manager of the Year award, the panel was looking at a number of different factors including the individual demonstrating exceptional leadership skills and the ability to prioritise the day to day challenges of the role. This individual has supported their homes and helped them to achieve the company’s strategic priorities whilst managing external stakeholders and keeping special resident experiences at the centre of everything they do.

Lorraine was nominated by a colleague. Her nomination read: “Lorraine qualified as a Registered Mental Health Nurse in 1998 and has spent her nursing career in the independent sector where she now leads the diverse mental health services operated by Four Seasons Health Care in Northern Ireland. She develops community based mental health options consistent with the strategic direction of service development in Northern Ireland, she has designed and commissioned 4 new mental health units within the last 14 months. Services include mental health nursing beds, complex mental health recovery beds, and residential rehabilitation services. Working collaboratively with Trust colleagues each service design has been led by the patients’ who would be living in the home and was supported by independent advocacy services. Creating a safe and effective community living option for those who have lived in long stay hospital settings or supported housing units, was considered by some of the multi –disciplinary professionals involved to present significant risks. Lorraine led a project team within FSHC, developing service specification, policies and procedures to direct best practice and designed a bespoke in house training programme to enhance team knowledge, skills and competencies in using the Recovery model to underpin the ethos of care. In a climate where nurse recruitment is increasingly challenging, Lorraine has employed teams of experienced nurses who, along with occupational therapy colleagues, tell senior managers that the freedom to shape a supporting package of care in a patient led community mental health service means a great place to work.

As the winner for Northern Ireland, Lorraine is automatically through to the national Four Season’s Care Awards finals. He will meet a panel of judges in for the last round of judging and will then join finalists from across the UK in Birmingham for a special event to celebrate their achievements and discover if they have won a national award.

Carol Cousins, Managing Director for Four Seasons Health Care in Northern Ireland, said: “Lorraine is at the heart of the care sector for Four Seasons Health Care in Northern Ireland. There is nothing she doesn’t know, making her a fantastic asset for the team. I think she is a very worthy winner of this award. Well done Lorraine!”

The Care Awards were open to employees from all Four Seasons homes across the UK and central team members to celebrate their commitment in the delivery of high-quality services to 14,000 residents cared for in more than 300 locations.

The 14 categories have been created to recognise excellence in a variety of roles across the organisation ranging from ‘Registered Nurse of the Year’ to ‘Care Home Manager of the Year’. We also wanted to recognise the hard the dedication and commitment from our residents, their relatives and volunteers.

Tim Hammond, CEO of Four Seasons Health Care said: “The award categories are all really important as we want to highlight the fantastic people we have working here in our organization. However, I believe it is important to acknowledge the special people who go above and beyond to help others in the community, and this is why our ‘Resident or Relative Contribution’ and ‘Volunteer of the Year’ awards are so important to us.

“I look forward to seeing all of our Regional winners at the National Finals in December.”

Date published: 15 September 2017

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