Margaret Dougan, who volunteers at Holywood Care Home in Belfast has made the finals of the Four Season’s Care Awards in the Volunteer of the Year category for her commitment to giving her free time to help others.
These are the 1st Four Season’s Care Awards and this year over 700 people were nominated for awards by care home residents, colleagues and visitors. All entries have been of a very high standard making the judging process a difficult one. However, a winner had to be chosen and the nomination for Mrs. Dougan demonstrated how she continues to offer her time and bring a little joy to everyday experiences for our residents.
During the judging process for the Regional Volunteer of the Year award, the panel was looking at a number of different factors which included evidence that someone whose energy has a positive impact on the lives of the residents in one of our homes.
Margaret Dougan was nominated by a member of the care team. Her nomination read: “Mrs. Dougan has always been an active supporter of Holywood Care Home. She dedicates her free time to volunteering for fund raising evens at the home. She participates in every activity we do and always has kind words for everyone she meets. She’s an active member in the relative meetings and works tirelessly to ensure her mother and the rest of the residents at Holywood get the best of everything.”
As the winner for Northern Ireland, Ms. Dougan is automatically through to the national Four Season’s Care Awards finals. She will meet a panel of judges in for the last round of judging and will then join finalists from across the UK in Birmingham for a special event to celebrate their achievements and discover if they have won a national award.
Alana Irvine, Regional Manager for Four Seasons Health Care in Strangford Lough and South East, said: “For many relatives having a loved one in a care home is difficult to understand and cope with. May chose not to get involved in everyday life at the Home. Mrs. Dougan has chosen to embrace what’s happening in her mother’s home, and the active part she plays not only supports other relatives but puts the care team at ease. Well done Mrs. Dougan.”
Carol Cousins, Managing Director for Four Seasons Health Care in Northern Ireland, said: “Margaret Dougan is another shining example of the impact our residents’ relatives can have on life in the home. She’s a breath of fresh air, and is always the first one to welcome anyone new to the home. I want to be one of the first to congratulate her on this award.”
The Care Awards were open to employees from all Four Seasons homes across the UK and central team members to celebrate their commitment in the delivery of high-quality services to 14,000 residents cared for in more than 300 locations.
The 14 categories have been created to recognise excellence in a variety of roles across the organisation ranging from ‘Registered Nurse of the Year’ to ‘Care Home Manager of the Year’. We also wanted to recognise the hard the dedication and commitment from our residents, their relatives and volunteers.
Tim Hammond, CEO of Four Seasons Health Care said: “The award categories are all really important as we want to highlight the fantastic people we have working here in our organization. However, I believe it is important to acknowledge the special people who go above and beyond to help others in the community, and this is why our ‘Resident or Relative Contribution’ and ‘Volunteer of the Year’ awards are so important to us.
“I look forward to seeing all of our Regional winners at the National Finals in December.”
Date published: 15 September 2017
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