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Marlene Smith crowned Regional Personal Activities Lead Champion

Marlene Smith, Personal Activities Leader from Laurels Lodge Care Home in Woodside has been crowned the Regional Personal Activities Lead Champion for Scotland, Wales and the Isle of Man in the Four Seasons Health Care Awards 2016 and is through to the national finals.

These are the 1st Four Season’s Care Awards and this Year over 700 people were nominated for awards by care home residents, colleagues and visitors. All entries have been of a very high standard making the judging process a difficult one. However, a winner had to be chosen and the nomination for Marlene demonstrated how she continues to make a difference and provide special resident experiences on a daily basis.

During the judging process for the Personal Activities Lead Champion award, the panel was looking at a number of different factors including evidencing activities that interest and stimulates the physical and mental well-being of our residents to provide special experiences within our care. After all we all know how important activities are, and they can keep everyone young at heart.

Marlene was nominated by a colleague. Her nomination read: “Marlene has contributed a lot to the home, she helped the Home Manager in completing the special rooms in the home such as the 'Ma Broons Hoose', Sweet Shop, Pub and Cafe rooms. These specialized rooms, have made a big difference to our residents' wellbeing. Marlene also leads the care staff when it comes to providing social activities to the residents and is always ready to dress up uniquely in order to have party in the home that is full of fun and laughter. She always goes that extra mile when organizing activities and our parties, galas and special events we hold here are always talked about positively by families, residents and other visitors. She always dresses up at Christmas, Halloween and Easter and gets all the Carers and families involved, which the residents love. Being a Personal Activities Leader can be a difficult job getting the team involved when they are so busy but because of her personality she is able to get the everyone involved. She is very good at spending time with relatives and helping them adjust when residents are first admitted here.

As the winner for Scotland Wales and the Isle of Man, Marlene is automatically through to the national Four Season’s Care Awards finals. She will meet a panel of judges in for the last round of judging and will then join finalists from across the UK in Birmingham for a special event to celebrate their achievements and discover if they have won a national award.

Sylvia Nicoll, Regional Manager for Four Seasons Health Care Grampian, said: “Marlene is an exceptional colleague and a fantastic asset to Laurels Lodge. The amount of work, commitment, care, love and passion she demonstrates on a daily basis to make life for every single resident at the home is simply jaw dropping. Everyone who visits the home raves at Marlene and her work ethic. Well done Marlene!”

John Kirk, Managing Director for Four Seasons Health Care in Scotland, Wales and the Isle of Man, said: “Marlene has received some fantastic endorsements from her colleagues and Regional Manager. She’s an exceptionally hard working member of the team and is committed to making every day special for the residents in her care. Marlene is an exceptional human being and I’m humbled to commend her with this award.”

The Care Awards were open to employees from all Four Seasons homes across the UK and central team members to celebrate their commitment in the delivery of high-quality services to approximately 14,000 residents cared for in more than 300 locations.

The 14 categories have been created to recognise excellence in a variety of roles across the organisation ranging from ‘Carer/Support Worker of the Year’ to ‘Personal Activities Lead Champion’. We also wanted to recognise the hard the dedication and commitment from our residents, their relatives and volunteers.

Tim Hammond, CEO of Four Seasons Health Care said: “The award categories are all really important as we want to highlight the fantastic people we have working here in our organization. However, I believe it is important to acknowledge the special people who go above and beyond to help others in the community, and this is why our ‘Resident or Relative Contribution’ and ‘Volunteer of the Year’ awards are so important to us.

“I look forward to seeing all of our Regional winners at the National Finals in December.”

Date published: 15 September 2017

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