Team members recognised for outstanding compassion

Michelle Richardson and David Thompson have been honoured for their kind-hearted and caring approach to their job

On 17th March at Victoria Lodge Care Home in Sunderland a ceremony recognised the first-rate level of care that Michelle Richardson (Activities Coordinator) and David Thompson (Maintenance Person) within the home, bring to their role everyday by awarding them a Recognition of Caring and Kindness (ROCK) Award. Michelle and David were joined recently in the home by Laura Tindle, Home Manager as well as Deputy Mayor Councillor Alan Emerson who presented then with the award in front of Residents, their relatives, colleagues and peers.

The first is for Michelle Richardson, Activities Coordinator who was nominated by resident Marie Mill, who stated “Michelle is very caring and doesn’t let you down. She is a very nice person. She tries to find lots of things for us to do and I appreciate that”.

The second is for Dave Thompson, Maintenance person who was nominated by resident Tom Richardson, who stated “No job is ever too big or too small. He will do anything to help anyone when asked”.

A ROCK award is a nationwide honour that specifically highlights the impact a Four Season Health Care employee has made on the lives of people living in one of their care homes. An internal prize, staff are nominated for an award by either residents, their relatives or friends, who have witnessed or experienced staff members demonstrating excellent standards of care and kindness in their role.

Laura Tindle, Care Home Manager, commented: “Our employees are our most valuable resource and the reason we are able to deliver the best possible care to meet residents’ needs. It is a delight to reward Michelle and Dave this way, and show appreciation for their exceptional hard work and dedication that helps to set Four Seasons Health Care apart.”

Victoria Lodge Care Home in Sunderland provides residential care, dementia care, nursing care and short-term respite care for elderley people in Tyne and Wear.

Date published: 15 September 2017

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