A member of the team at Willow Court Care Home in North Shields has recently been awarded for his care and kindness in our internal ROCK Awards scheme. After being nominated for the honour, the team arranged an awards ceremony at the home to celebrate with residents.
Michael Proctor, Registered Psychiatric Nurse, was nominated by a relative after describing him as ‘one in a million. The relative said “He goes more than the extra mile – he is so caring and dedicated, he never stops but will always have time to answer my many questions. He has been a tower of strength and support to us at this difficult time”. The team gathered together along with residents and family members whilst Michael was presented with this award and certificate.
A ROCK award is a nationwide honour that specifically highlights the impact a Four Season Health Care employee has made on the lives of people living in one of their care homes. Team members are nominated for an award by residents, their relatives or friends, who have witnessed or experienced team members demonstrating excellent standards of care and kindness in their role.
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Date published: 15 September 2017
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