Over recent weeks families have taken the time to thank the team at Hillside Lodge Care Home in Berwick-upon-Tweed for their continued care and support as they’ve made a difference to a loved one’s life.
Vanessa Pepper, Home Manager, said: “I’m very proud of the team here at Hillside Lodge. For many going into care is just a job, however we all know we make a huge difference to the residents and their relatives.
“Receiving letters and cards of thanks makes me very proud as a Home Manager. The care sector can often get a bad reputation for one reason or another, so it’s really nice and heart-warming when we receive letters of praise. It’s a fantastic endorsement for the home and the team and I want to thank the relatives for taking the time to write these lovely words.”
Are you looking for a care home in Berwick-upon-Tweed? Hillside Lodge offers support for all types of care including residential care, dementia care, nursing care, respite care, end of life/palliative care and intermediate care.
Date published: 15 September 2017