Daniel Oliveira is a resident experience care specialist. He is a finalist at this year’s Student Nursing Times Awards, in the category of post-graduate learner of the year. Daniel has previously been a finalist at the Nursing Times Awards, Randox Health Awards and FSHC’s internal Awards.
I concluded my Nursing Degree in Portugal and I am proud to be able to say that I was one of the first Portuguese nurses recruited by Four Seasons Health Care in 2012. I began my career in Four Seasons Healthcare in January of 2012, as a Staff Nurse in Oakridge Care Home in Northern Ireland. Within nine months, I moved to Sedbury Park Care Home in Wales taking up the post as an Acting Charge Nurse.
I returned to Northern Ireland in March of 2013, and took a position as a Clinical Lead in Lecale Lodge Care Home and over the following two years I was able to take part in the development of several projects, including opening a new Mental Health Unit. By September of 2015 I was supported to take-up my first Acting Home Manager position in Woodgrove Care Home.
Six months later, in March of 2016, I took on a new role as a Clinical Manager in one of the biggest care homes in the Northern Ireland region; Bangor Care Home. The 90+ bedded home had four units that specialised in older people, dementia and learning disability. I was excited by the challenge of leading colleagues to drive quality and deliver special resident experiences. With experience in home management, clinical management and quality leadership I decided to embark on a new challenge. I wanted to use the skills I had learned in older people’s nursing, dementia care, mental health care and learning disability nursing to help others in my region to optimise the care they provide for our residents.
By October of 2016, the opportunity arose for me to join the Northern Ireland Resident Experience Team as a Care Specialist. As a Resident Experience Care Specialist, my work is focused in providing support to our portfolio of almost 60 care homes in Northern Ireland – I can apply all the amazing experiences that I have acquired in my past roles across the whole region. Over these past five years I was lucky enough to work with excellent professionals, dedicated staff but above all amazing Residents – I have learnt so much from each and every one of them. I am very thankful for all the opportunities and different experiences which FSHC has provided me.
I am passionate about older people’s nursing and the different ways which we can improve each individual experience in our Care Homes. I believe that the most successful stories in FSHC are made by someone inspirational who has provided an unforgettable experience for our residents, their families and the surrounding community. FSHC has empowered me to believe that I too can make a difference. This is indeed one of the main reasons that I have decided to go back into education, to pursue my Masters in Advance Clinical Practice in Nursing at Queen’s University Belfast. I believe that by furthering my knowledge I will be confident and better skilled to truly lead teams into excelling themselves. I aspire to be inspirational to every member of our teams.
I can provide them with all the tools necessary to truly deliver their best and to be an integral part of successful stories. Although it is not easy to study and work at the same time, my motto is to apply, on a daily basis, the skills which the Masters’ course is giving me. It does help me to understand theoretical concepts to a whole different level, and I am so fortunate to be able to do this. The nomination for the Student Nursing Times Awards, in the Learner of the Year: Post-registration category came as a shock - but also as a delightful surprise! I feel so humble and proud, but above all responsible, to be able to validate that a Care Home Registered Nurse is actively contributing to the evolution of our role in the society.
Date published: 15 September 2017