Our care news

Subscribe to our news feedRSS

9 Nov 2015

Woodcot Lodge Care Home in Gosport has recently celebrated the hard work of their team. The whole team were nominated for a Recognition of Care and Kindness (ROCK) Award by a relative for their outstanding care. They also praised their Employee of the Month in a joint awards ceremony at the home.

Carmen Kartesdt, photographed above, accepted the ROCK Award on behalf of the whole team at Woodcot Lodge. David Pike, a relative, sent a letter of thanks explaining how much he appreciates the care provided to his parents who were both once residents of Woodcot Lodge. He said “we witnessed such a high level of love, care, understanding and support that I really did not think could exist. The team involved with my parents at the time are a real credit to the company. On behalf of myself and my family, I would like you to know your efforts are very much appreciated”.

The ROCK award is a nationwide internal honour that specifically highlights the impact a Four Season Health Care employee has made on the lives of people living in one of our care homes. Team members are nominated for an award by residents, their relatives or friends, who have witnessed or experienced staff members demonstrating excellent standards of care and kindness in their role.

As part of their in house Employee of the Month award, Michaela Larkin, photographed above, was presented with a certificate and a voucher for her contribution to the home. Michaela was nominated by her colleagues for her kindness and overall great personality.

Vickie Wylde, Care Home Manager, told us “It’s such a pleasure to award the team in this way – they work extremely hard each day so it’s great to give something back to them as a way of thanks”.

For information about working for Four Seasons Health Care click here.

9 Nov 2015

A resident at Mount Lens Care Home in Belfast recently reached an impressive milestone when she turned 105 years old at the end of October. She celebrated her birthday in style after the team arranged a birthday party – inviting friends, family and special guests to share the magnificent occasion with her.

Zerna Pake has been a resident of Mount Lens for five years but has always lived in the local area. She continues to maintain her strong connections with her Church and attends as regularly as she can. Born in 1910, she was two when the Belfast-built Titanic sank on its maiden voyage from Southampton to New York, has lived through two World Wars, and seen the birth of television and space travel. Zerna revealed her secret to a long, happy life was that she never married or had children, she never drank or smoked, but always kept a good sense of humour.

The team planned a birthday party for Zerna – they decorated the home, put on afternoon tea and invited Valerie Carroll, accordion player and daughter of fellow resident, to come and play for the guests. Zerna is a big fan of baking so the team had a cake made especially for her. She also received her second card from the Queen wishing her well on this wonderful day. As a representative of the Queen, Professor Dame Judith Hill, former Chief Nursing Officer for Northern Ireland, was also able to come and meet Zerna and hear all about her fantastic life.

Paulo Morais, Home Manager, told us “Nursing plays such a large part in my life that a day like this is a source of great pride. I consider it a privilege to have Zerna with us at Mount Lens – she brings out the best in all of us with her wonderful sense of humour, and for that I offer her my sincere thanks. The birthday party was a perfect way to celebrate all the happiness Zerna brings to all”.

Happy 105th Birthday Zerna, from all at Four Seasons Health Care.

9 Nov 2015

The team at Bickleigh Down Care Home in Plymouth recently celebrated the long service of one of their employees. They arranged a small get together with the residents and the team as a way of thanking her for all the hard work she puts in to Bickleigh Down.

Christine Gallagher, photographed above, has worked at Bickleigh Down for 20 years. She is a very valued member of the team and is well known by all the residents. The team put together an awards ceremony for Christine in which they presented her with gifts as a way of thanks.

Georgina Linnell, Home Manager, told us “Christine is a very dedicated member of our team and we are very lucky to have her. Her length of service reflects her devotion to Bickleigh Down. We had a lovely party to mark the occasion and presented Christine with some beautiful flowers, champagne and a work anniversary cake! Thank you Christine”.

For information about working for Four Seasons Health Care click here.

6 Nov 2015

Two members of the team have been commended for their kindness at Ty Hafod Care Home in Capel Llanillterne. They were nominated for our Recognition of Care and Kindness (ROCK) award by relatives who have experienced the outstanding work they produce. The ROCK award is an internal honour that celebrates the care and kindness given by members of our team. The winners can only be nominated by a resident, family member or friend.

Rob Brown, ROCK Award winner, has cooked for residents at Ty Hafod for over 3 years and there has not been a single complaint about the food he makes. Rob makes a conscious effort to ensure everyone he caters for is completely happy with their meals. He also makes sure the dessert fridge is fully stocked for those who fancy a little treat.

Stephen Witts, Maintenance person, was also nominated for a ROCK Award. His nomination came to us all the way from Canada. Steve worked hard to create a special area of the garden at Ty Hafod, ‘Dorothy’s Walk’, which was named after a former resident. The team produced a presentation about the garden which was forwarded to the family of Dorothy in Canada for them to see the wonderful memorial. The garden has also recently been awarded in our Four Seasons Health Care Garden Competition.

Both Rob and Steve were presented with the ROCK Awards by Jennifer Whitehouse, Regional Manager. The team arranged a buffet to celebrate the hard work of their ROCK Award winners. Teresa Handford, Home Manager, told us “we had a lovely celebration for these special members of the team. They really do deserve this recognition as they both work extremely hard – without a doubt they go the extra mile for anyone”.

Well done Rob and Stephen, from all at Four Seasons Health Care.

Click here to find out more about working for Four Seasons Health Care.

6 Nov 2015

The Grange Care Home in Darlington recently assisted one of their residents with a Skype call to his daughter who lives in New Zealand. He had not seen or spoken to his daughter in some time so with the help of the team, they arranged for a computer to be installed in his room so he could communicate with her on a regular basis.

Peter Bullock, resident at The Grange, was absolutely delighted to be able to both speak and see his daughter through Skype. At the age of 94, Peter never believed this was possible. Both of Peter’s daughters live abroad so now he has the ability to do this, he can now speak with them weekly with the help of the team. Peter told us “it was so amazing, I really couldn’t believe it”.

Dolores Poole, Home Manager, said “I am delighted to see the real difference this has made to Peter’s quality of life. It is so important that we help maintain family links like this. He really looks forward to his weekly calls with his daughters and it’s so lovely to know The Grange helped this happen”.

For information about working for Four Seasons Health Care click here.

Back to top

Search local care home news