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29 Feb 2016

A recent survey conducted at The Elms Care Home in Louth and Aspen Lodge Care Home in Skegness praises the service the homes give residents.

The survey, run by Ipsos MORI, is part of a national review, commended the homes for treating residents with kindness, dignity and respect.

Both homes provide specialist nursing and dementia care.

The Elms Care Home in Louth scored 845 out of 1,000 points for its overall performance with 100% of residents describing it as a safe, secure place to live.

The home scored 94% for residents' overall happiness and 94% of residents said staff understood them as an individual.

94%of residents also said they can take part in activities and hobbies if they want.

Aspen Lodge Care Home in Skegness topped achieved a score of 858 points for its overall performance.

95% of respondents said the staff understood them as an individual and that they were happy with the care they received.

Aspen Lodge also received a 96% satisfaction rating for being a safe secure place to live and for staff treating residents with kindness, dignity and respect.

Sam Jacob, regional managing director with Four Seasons Health Care, which operates the home, said:

"All the care team are delighted that in this independent national survey the residents at The Elms rated the home so highly.

"The survey outcome corresponds with the responses we have from Four Seasons' own Quality of Life programme.

"This enables residents, their relatives and care professionals to give us instant feedback on a day to day basis about any aspect of care quality by using iPads placed in the home with a touch-screen questionnaire linked to purpose designed software.

"We use the feedback to find and fix issues or niggles and to improve the residents' experience.

"This feedback has been recording an average of more than 96 per cent overall satisfaction rating across our homes in the region over recent months and this is improving month by month as the quality of life programme effects are felt."

29 Feb 2016

Carehome.co.uk recently ran their Care Home Idol competition for 2015 in which care homes around the UK could submit a video showing entertainment in their home. Woodcot Lodge Care Home in Gosport submitted a video from their Halloween party back in October which got them fourth place in the competition.

There was some stiff competition but Woodcot Lodge managed to gain enough votes to come fourth. They recently received an engraved trophy for their fantastic achievement which was presented to the Personal Activities Leaders at the home.

The awards don’t stop here however; the Laundry team at Woodcot Lodge have also been nominated for our internal Recognition Of Care and Kindness award for their efforts in always keeping the home spotless.

Vickie Wylde, Home Manager, told us “I’m extremely proud of the team here at Woodcot Lodge. We are all so pleased to have come fourth in the Care Home Idol competition and we will definitely be entering this year!”

For information about joining Four Seasons Health Care visit our careers section.

26 Feb 2016

The team Half Acre House Care Home in Radcliffe has recently been nominated for our internal Recognition Of Care and Kindness award by a relative who believes they all contribute in making the home a special place for those who live there.

A relative at the home nominated the whole team for all their hard work and kindness. They told us “This is a fantastic care home with each member of the team doing a fantastic job. They make Half Acre a special home for everybody who lives there as well as us relatives”. The team were presented with the award in a small ceremony at the home.

A ROCK award is a nationwide honour that specifically highlights the impact a Four Season Health Care employee has made on the lives of people living in one of their care homes. Team members are nominated for an award by residents, their relatives or friends, who have witnessed or experienced team members demonstrating excellent standards of care and kindness in their role.

Melissa Johnson, Home Manager, explained how proud she is to have such a fantastic team at Half Acre House.

Interested in joining Four Seasons Health Care? Visit our careers section for current vacancies.

26 Feb 2016

Last year Campsie View Care Home in Glasgow were nominated by the local social work department to receive musical therapy from Nordoff Robbins who are a specialist musical charity dedicated to transforming the lives of vulnerable people across the UK.

The home recently received the musical therapy in which 5 residents from Campsie View took part. The benefits of doing this are massive and you could see clearly how much the residents enjoyed being part of the project. The charity will be presenting at the upcoming British Music Therapy conference where they will show short videos from the therapy at Campsie View.

Victor Dewson, Regional Manager, told us “This project has been a great success and the benefits it provides are second to none. The resident’s moods were lifted and it makes a real difference”.

For information about joining Four Seasons Health Care visit our careers section.

25 Feb 2016

The team at Riverside View Care Home in Darlington recently arranged for the residents and the team to take part in a Falconry experience. A local falconry company came to the home and let residents hold and stroke the magnificent birds of prey.

Amongst the residents there are some avid bird watchers who were thrilled to find out the falcons were visiting. They all got to see a variety of birds up close and learn about their characteristics. Some of the residents were even lucky enough to hold one of the owls they brought with them.

Claire Westmorland, Home Manager, told us “The Falconry experience was fantastic! The residents loved it and we all learnt a lot about the birds. We all enjoyed being able to hold one of the birds and it was a first for many”.

For information about joining Four Seasons Health Care visit our careers section.

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