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3 Mar 2016

A member of the team at Holywood Care Home in Belfast has recently been awarded in our Recognition Of Care and Kindness award scheme after being nominated a number of times by relatives for her outstanding dedication.

In a small awards ceremony at their post Valentines party, Jaclyn McKay was presented with a ROCK Award by the two relatives who had nominated her. Residents and colleagues joined together to congratulate Jaclyn on her achievements. One of the relatives described her as ‘simply brilliant’ in their nomination.

A ROCK award is a nationwide honour that specifically highlights the impact a Four Season Health Care employee has made on the lives of people living in one of their care homes. Team members are nominated for an award by residents, their relatives or friends, who have witnessed or experienced team members demonstrating excellent standards of care and kindness in their role.

Mauro Magbitang, Home Manager, told us “Jaclyn and the rest of the team do me proud each and every day. They provide an excellent homely environment which really enhances the quality of life for the residents. Congratulations Jaclyn!”

Interested in joining Four Seasons Health Care? Visit our careers section for current opportunities.

Jophin Joseph Ashgrove Care Home Chef makes cook-off finals (Belfast)

3 Mar 2016

The food at Ashgrove Care Home in Belfast, must be second to none, as the Chef has made it to the Northern Regional cook-offs of The National Association of Care Catering (NACC) competition.

Jophin Joseph is delighted to have made the cook-offs, which recognises his culinary skills.

Bijini John, Home Manager at Ashgrove Care Home said: “Everyone is excited for Jophin, his cooking is fantastic. He works really hard to make sure the residents in Ashgrove have meals that tickle their taste buds morning, noon and night.

“We all wish him the best of luck in the competition.”

Only two contestants from the cook-offs make will make it through to the NACC finals on June 8th.

Congratulations Jophin. Everyone at Four Seasons Health Care wishes you the best of luck!

If you'd like to add your expertise to the Four Seasons Health Care Team, take a look at our current vacancies.

The-Elms-Care-Home-Louth-Your-Care-Rating-Success

2 Mar 2016

The Elms Care Home in Louth has scored more than 84% overall performance rating in a national survey of people living in homes.

The Elms scored 845 points from a possible maximum of 1,000 in the independent confidential survey for “Your Care Rating”, conducted by Ipsos MORI.

In responses to individual questions about customer satisfaction, The Elms scored highly with all the residents.

It achieved the highest possible rating of 100% of residents saying staff; treat them with kindness, dignity and respect.

The home also achieved a 100% satisfaction rating for being a safe secure place to live and 94% for overall happiness with residents who live in the home. The vast majority of participating residents (94%) said that the staff understand them as an individual, and in responses to other survey questions 94% of residents said they can take part in activities and hobbies if they want.

Sam Jacob, Regional Managing Director, said: “All the care team are delighted that in this independent national survey, the residents at The Elms rated the home so highly.

“The survey outcome corresponds with the responses we have from Four Seasons’ own ‘Quality of Life’ programme which helps us to deliver Specialist Resident Experiences.

“The ‘Quality of Life’ programme enables residents, their relatives and care professionals to give us instant feedback on a day to day basis about any aspect of the care quality within the home”.

Generic bingo image

2 Mar 2016

Residents at Rosemount Care Home in Blairgowrie spent an afternoon searching marking ‘two little ducks’, ‘legs eleven’ and ‘two fat ladies’ as residents enjoyed an afternoon of bingo.

The afternoon was fun filled, with calls of ‘bingo’, ‘line’ and more importantly ‘house’ filling the home. Residents thoroughly enjoyed themselves. If the numbers were in their favour, and they won they were able to select their prize from a collection the home had on offer.

Lorna Menzies, administrator at Rosemount Care Home said: “The residents really embraced the bingo afternoon, with their competitiveness slowly emerging as the afternoon progessed. It was fantastic seeing and hearing them having so much fun. Well done to all of the winners, you had the luck of the numbers.”

If you’d like to help enhance our resident’s experiences, visit our careers section for our list of current vacancies.

Shani Fergie Unit Manager receiving her Rock Award at Westroyd Care Home

2 Mar 2016

Two members of Westroyd House Care Home in Shepshed have received one of our internal Recognition of Care and Kindness (ROCK) awards after being nominated by a relative.

Sheila O’Connor, Managing Director for the Central, West and Wales region presented Shani Fergie, Unit Manager and Debbie Kent, Senior Care Assistant with their awards at a small ceremony at the home.

A ROCK award is a nationwide honour that specifically highlights the impact a Four Season Health Care employee has made on the lives of people living in one of their care homes. Team members are nominated for an award by residents, their relatives or friends, who have witnessed or experienced team members demonstrating excellent standards of care and kindness in their role.

Kim-Marie Donaghy, Home Manager, explained how proud she is to have such a fantastic team at Westroyd House and congratulated her two colleagues on their success.

Interested in joining Four Seasons Health Care? Visit our careers section for current vacancies.

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