Our care news
3 Mar 2017
The team at Campsie View Care Home in Glasgow have been showcasing how they go above and beyond the call of duty to make a difference to their residents’ day to day lives.
Now that spring is just around the corner, Gareth Jenks, the Dementia Champion in the home has begun his gardening therapy club.
Katy Jenks, Home Manager, explained: “Gardening is an activity that a lot of our residents enjoy. By engaging in this activity not only do they have a sense of well-being as they are able to continue a hobby, but it gives them a sense of pride in their home as well. The residents have all got together and discussed the plans for the garden. Watch this space!”
The home also welcomed Tim Hammond, the CEO for Four Seasons Health Care as he presented two member of the team – Amanda Campbell and Elizabeth Tait - with awards commending them for their care and kindness.
The nomination for Amanda read: “Amanda is a phenomenal carer and has been at Campsie View for 15 years or so now. She has a heart of gold. Nothing is too much trouble for her. The relationship she has with the residents is amazing and I think she should be recognised for all of her hard work and dedication.”
The nomination for Elizabeth read: “Liz is kind and caring to all residents in her care. Nothing is too much bother to her. She makes sure they have what they need to make their life happier.”
Katy said: “I’m very proud of the team here, they regularly go the extra mile to make a difference to the residents they care for. These two awards showcase this. Well done Amanda and Elizabeth! These awards are very well deserved.”
A ROCK award is a nationwide honour that specifically highlights the impact a Four Season Health Care employee has made on the lives of people living in one of their care homes. An internal prize, staff are nominated for an award by either residents, their relatives or friends, who have witnessed or experienced staff members demonstrating excellent standards of care and kindness in their role.
2 Mar 2017
A four legged friend bounded into Fernwood Court Care Home in Walsall last week to provide some pet therapy for the residents in the home.
Kim-Marie Donaghy, Home Manager, explained: “Animals have a calming effect on people. Whether you settle down and pet your cat or dog, cuddle a guinea pig or rabbit, your stresses just ebb away as you relax. Everyone in the home enjoyed meeting this particular four legged friend. He had such a positive impact on the residents that we’ve decided to make it a regular thing. If we’re not careful, we’ll have to give him his own room!”
2 Mar 2017
A special card landed on the mat at The Oaks Care Home in Blyth, as resident Joe Bulmer celebrated his 100th birthday.
Joe celebrated this momentous day with a lovely party attended by his family and friends.
Joe’s daughter Edith, was so pleased with the party that she wrote a letter to her local paper, praising the work of the team in the home.
Edith’s letter read: “It was with much pride we celebrated our dad, Joe Bulmer’s 100th birthday at the Oaks Care Home in Blyth. We want to extend our thanks to the Manager, the team and all of the residents who made the birthday party such a success. Particular thanks must go to the party organiser Paige, for coordinating the entertainment and the Oaks Catering Manager for the fabulous buffet and cake. We felt everyone was so welcoming and they treated us like celebrities all afternoon.
“We were truly overwhelmed by the generosity and hospitality shown to our family by the team at the Oaks. It will be an occasion we’ll ever forget.”
All of our teams at Four Seasons Health Care strive to provide special experiences for our resident and their families. This event made a huge difference to Joe and his family’s day.
Everyone at Four Seasons wishes you many happy returns Joe!
2 Mar 2017
A huge celebration took place at Gowrie House Care Home in Kirkcaldy showcasing the power of love.
Mr and Mrs Archibald celebrated their Diamond Wedding Anniversary with friends, family and the care team at the home.
Anjie Restar, Home Manager, said: “We all wish Mr and Mrs Archibald many happy returns. It’s lovely to see the love they still share even after 60 years of marriage. They were both extremely happy to share their special day with us, sharing their secret to success….patience.”
Everyone at Four Seasons sends you their best wishes Mr and Mrs Archibald.
2 Mar 2017
Cedarhurst Lodge Care Home in Belfast has been accredited for a pioneering dementia care approach.
The care team at Cedarhurst Lodge Care Home is celebrating being accredited for a radically different approach of care for people living with dementia.
The Dementia Care Framework is a unique step forward in the personalisation of care for people living with dementia. The care team uses exclusive purpose-designed technology to help build and continuously update a picture of each resident’s individual experience of their care and their physical, psychological and emotional well-being, so that their care can be adjusted to their changing needs.
The pioneering home is part of Four Seasons Health Care which spent two years developing and testing the new approach. The home hosted an event for care commissioners, other health and social care professionals and relatives to introduce the Dementia Care Framework to them on Thursday 16th February 2017 with a very special party.
Carol Cousins, Managing Director for Four Seasons in Northern Ireland said: “This is next generation dementia care to make life better for the person with dementia and we are excited to offer it. A vital part of the Framework is the bespoke support and training the team throughout the home receives with additional support and training for those, working within our dementia services. This goes beyond the practicalities of caring for someone with dementia and through simulation gives them a deeper understanding of what it is like to live with dementia.”
At the heart of the Dementia Care Framework is a personal care review process which is continuously updated electronically by care staff to give a comprehensive and current picture of each resident.
Thought to be the first of its type worldwide, it is based on 320 recognised standards, including NICE Guidelines (National Institute for Health and Care Excellence) and Alzheimer’s Society best practice guidance. It replaces paper-based audits that are slow and almost always behind the changing care needs of the person.
The resident and family charters were developed in consultation with residents, family members, health and social care professionals and care teams, taking account of over 400 comments. The resident charter sets out their rights, the standards of care they can expect and commitment to provide for their personal needs and preferences.
The family charter, sets out the support that they can expect to receive and how they can input to planning their relative’s care.
Only when a home achieves key standards within the Dementia Care Framework does it receive Four Seasons Accreditation for the quality of its dementia care.