Whitefield Lodge team commended for their care and kindness
Congratulations go to the team at Whitefield Lodge Care Home in Glasgow after being commended for their care and kindness by relatives of residents in their care.
Regional Manager Victor Dewson had the pleasure of presenting a number of Recognition of Care and Kindness (ROCK) awards to the team at Whitefield Lodge.
The first award went to Head Chef Rosina Saunders and Gardener Karen Kennedy were nominated by a relative who stated: “Over the year since our Mother moved to the Lodge, we have been pleased by the overall quality of food prepared by Rosina and her staff, and delighted by her extra dedication and thoughtfulness in providing delicious home baking for the residents and for events held here.
“Our Mother has been here for just over a year and so has seen the Lodge’s garden and grounds through the ‘four seasons’. They are beautifully maintained by Karen and offer a very pleasant environment for residents. Karen well deserved her bronze award in the recent garden competition and we would be pleased to see her hard work, enthusiasm and helpfulness further recognised.”
The second award was presented to the whole team on the first floor unit, who were nominated by a resident’s daughter. Her nomination read: “My father is a resident at Whitefield Lodge Care home. I felt I had to let you know of the incredible caring, funny, sympathetic and kind staff in Whitefield Lodge. They have restored my faith in human nature. They are all caring and compassionate and always have time if we want to ask anything. The whole place is so happy you never see the staff in a bad mood or grumpy. You never know if they are having a bad day. My dad is upstairs in the home and all the staff have taken the time to read his profile as they have spoken to us and asked about his life. The male staff are exceptionally good with him especially with personal care. .Jackie who does the entertainments is fab, they go on great trips. The management team to the office lady are always smiling and have always time to say hello. I am writing to you to ask that you recognise the staff you have at Whitefield Lodge and the commitment they show to patients and family members. They are always there be it with just a wee reassuring cuddle or a tissue. So from my dad and my sisters and brother a big thank you to Whitefield lodge and please as such a big company let your workers know you appreciate the effort they put in in keeping your company's values and good name.”
Angela Martin said: “I’m very proud of the team here, they regularly go the extra mile to make a difference to the residents they care for. These awards show that every member of the team in the home cares for the residents that live here. Well done everyone! These awards are very well deserved.”
After the presentation, everyone enjoyed a lovely tea party to celebrate.
Victor Dewson, Regional Manager for Four Seasons in Glasgow and Clyde, said: “The team were all nominated for these awards by residents of relatives in their care. I don’t think there is any higher commendation than that. It’s fantastic to see that the team here are making a difference not only to the residents’ lives but to their families as well. I want to echo Angela’s sentiments and congratulate you all once again.”
A ROCK award is a nationwide honour that specifically highlights the impact a Four Season Health Care employee has made on the lives of people living in one of their care homes. An internal prize, staff are nominated for an award by either residents, their relatives or friends, who have witnessed or experienced staff members demonstrating excellent standards of care and kindness in their role.
18 Dec 2017
Residents, relatives and the care team from Campsie View Care Home in Glasgow got into the Christmas spirit last week as they celebrated Christmas Jumper Day.
Everyone did their best to wear the most novelty jumper possible, and the results (as you can see by the picture) are quite outstanding.
Katy Jenks, Home Manager, said: “We all thought we’d wear our best novelty jumper to raise some money to provide special experiences for the residents in our care. We all had lots of fun and I want to thank everyone who donated.”
17 Dec 2017
Residents, relatives, the care team and local community have all been helping get Riverside View Care Home in Darlington in the festive spirit.
Claire Westmorland, Home Manager, said: “Firstly we want to thank the local Co-Op who raised a lovely £180 for our resident’s fund. This will go towards our Christmas entertainment. On behalf of everyone in the home I want to thank Co-Op for their kind donation.”
Christmas has definitely hit the home, as they all got ready for their Christmas raffle. Complete with their very own naughty elf.
Claire added: “I want to thank everyone who donated to our raffle. The monies raised will go towards providing special experiences for our residents over the festive period. Merry Christmas from everyone at Riverside View.”
16 Dec 2017
The team at Laurels Lodge Care Home in Woodside pulled out all the stops last week as they took part in Laurels Lodge has got talent.
It was an afternoon full of fun and laughter and the team were up for the challenge and showcased their talents amazingly.
Children from Donbank Nursery also joined the residents that day and they got involved and joined in dancing to the birdie song with the Marlene Smith, Personal Activities Leader. Relatives who came also joined in the dance and had a fun afternoon.
May Duncan said “this is great”! as she danced the birdie song.
Other relatives such as Lorna Graham and Irene Sivewright commented on how good the show was.
The headline acts included:
- Linda Mason (Deputy Manager) and Lynn Smith (Home Administrator) - ABBA
- Morag Leslie (SNCA) & Jenny Watt (Care Assistant) – as Dolly Parton and Kenny Rogers
- Rhodora Antiojo (Staff Nurse), Felix Mahinay (Care Assistant), Ewa Misztal (Care Assistant) & Arlene McGillivray (Care Assistant) as the Village People danced the YMCA music
- Nomeda Jackstienne (Cook) as Madonna
- Jolanta Nieckarz as Lady Gaga
- Marlene Smith (PAL) dressed up as Chicken
- Sheila Gesma (Home Manager) as the DJ
Marlene Smith, Personal Activities Leader, said: “The whole show was fabulous! The teachers from Donbank Nursery said to me that what we did was fantastic and they were very happy that the kids thoroughly enjoyed the afternoon. Sheila our manager was our DJ. It was also great to see relatives participating; it was indeed an afternoon full of fun and entertainment!”
16 Dec 2017
The Rookery Care Home has been fundraising to get some new activity equipment to provide special experiences for those in their care.
Susan Dyke, a member of the team made a big sacrifice and as a result raised over £400 for the cause.
Gail Llewelyn, Home Manager, said: “Sue decided she’s cut her hair off for the cause. She used to have hair that would rival Rapunzel and had never been to a hairdresser, so to have it cut off into a pixie style was a big deal for her. On behalf of everyone at The Rookery I want to say thank you!”