May 2nd, 2014 - Four Seasons Health Care appoints CEO of its private care homes business
Four Seasons Health Care, the UK's leading independent elderly and specialist care provider, has appointed Jeremy Richardson as Chief Executive Officer of its private care homes business. This is a chain of more than 80 homes that will offer high quality elderly care together with hotel standards of service and activities programmes designed primarily, but not exclusively, for self-funded clients who choose to be looked after in a care home.
Jeremy Richardson has had a successful career at board level with leading companies in the hotel and service sector and as a business consultant. His involvement in the service sector began in 1999 at Welcome Break, where as Business Development & Strategy Director, he was responsible for amongst other things all non-core revenue streams. He left Welcome Break in 2001 to set up, Kew Green Hotels, a company designed to own and operate branded hotels., Over nine years Kew Green grew to become one of the UK’s leading hotel management companies, owning or leasing and operating 22 hotels under a number of brands such as Holiday Inn, Crowne Plaza and Courtyard by Marriott. He moved to Bourne Leisure, owner of Haven Holidays, Butlins and Warner Leisure Hotels in 2011 as a Main Board Director where he led a hugely successful cultural and business change programme within Haven. Most recently he was Executive Chairman of Menzies Hotels, on behalf of Lloyds Bank, where he successfully turned around the company before selling it in November 2013. Prior to going into the service sector he was a consultant with Bain & Company, one of the world’s leading strategy consulting businesses. He is a Non-Executive Director of the Goodwood Estate.
He is expected to take up his new position with Four Seasons in May.
Four Seasons Health Care is owned by Terra Firma, a leading private equity firm. Guy Hands, Chairman and Chief Investment Officer of Terra Firma, said: "We are delighted to welcome Jeremy as the CEO of Four Seasons' private care business. His expertise will be invaluable as we build the business by delivering excellence in clinical care together with an outstanding experience and value for our customers."
Jeremy Richardson said: "I am excited at the prospect of moving into the elderly care sector. Having looked at it intensely over recent months, both in the UK and other countries, I think it is a dynamic market with opportunities for innovation. There are obvious parallels between the care and hospitality sectors, in both of which brand is represented by the quality of service delivered by the people on the front line. While high standards of care will remain central and foremost in the Four Seasons’ proposition, people are rightly becoming more discerning about other aspects of service and the overall customer experience is increasingly important. This is particularly so when people are self-funding their place in a home. I hope I can bring a fresh perspective and new thinking that is complementary to the exceptional care expertise already within the Four Seasons team."
Ian Smith, Chairman and interim Group CEO of Four Seasons Health Care, said: "Jeremy has a track record of growing successful businesses that are based on customer service, making him exceptionally well suited to lead our private care business. I am very pleased to welcome him to our team and look forward to working with him."
Four Seasons: Robert Mitchell, Tel 07976 51483; email: RMitchell@mww.com
Terra Firma: Ryan O’Keeffe, Tel 07887 834 651; email: Ryan.OKeeffe@RLMFinsbury.com
Four Seasons recently completed an organisational restructuring to focus on three distinct businesses in strategic areas:
18 Dec 2017
Residents, relatives and the care team from Campsie View Care Home in Glasgow got into the Christmas spirit last week as they celebrated Christmas Jumper Day.
Everyone did their best to wear the most novelty jumper possible, and the results (as you can see by the picture) are quite outstanding.
Katy Jenks, Home Manager, said: “We all thought we’d wear our best novelty jumper to raise some money to provide special experiences for the residents in our care. We all had lots of fun and I want to thank everyone who donated.”
17 Dec 2017
Residents, relatives, the care team and local community have all been helping get Riverside View Care Home in Darlington in the festive spirit.
Claire Westmorland, Home Manager, said: “Firstly we want to thank the local Co-Op who raised a lovely £180 for our resident’s fund. This will go towards our Christmas entertainment. On behalf of everyone in the home I want to thank Co-Op for their kind donation.”
Christmas has definitely hit the home, as they all got ready for their Christmas raffle. Complete with their very own naughty elf.
Claire added: “I want to thank everyone who donated to our raffle. The monies raised will go towards providing special experiences for our residents over the festive period. Merry Christmas from everyone at Riverside View.”
16 Dec 2017
The team at Laurels Lodge Care Home in Woodside pulled out all the stops last week as they took part in Laurels Lodge has got talent.
It was an afternoon full of fun and laughter and the team were up for the challenge and showcased their talents amazingly.
Children from Donbank Nursery also joined the residents that day and they got involved and joined in dancing to the birdie song with the Marlene Smith, Personal Activities Leader. Relatives who came also joined in the dance and had a fun afternoon.
May Duncan said “this is great”! as she danced the birdie song.
Other relatives such as Lorna Graham and Irene Sivewright commented on how good the show was.
The headline acts included:
- Linda Mason (Deputy Manager) and Lynn Smith (Home Administrator) - ABBA
- Morag Leslie (SNCA) & Jenny Watt (Care Assistant) – as Dolly Parton and Kenny Rogers
- Rhodora Antiojo (Staff Nurse), Felix Mahinay (Care Assistant), Ewa Misztal (Care Assistant) & Arlene McGillivray (Care Assistant) as the Village People danced the YMCA music
- Nomeda Jackstienne (Cook) as Madonna
- Jolanta Nieckarz as Lady Gaga
- Marlene Smith (PAL) dressed up as Chicken
- Sheila Gesma (Home Manager) as the DJ
Marlene Smith, Personal Activities Leader, said: “The whole show was fabulous! The teachers from Donbank Nursery said to me that what we did was fantastic and they were very happy that the kids thoroughly enjoyed the afternoon. Sheila our manager was our DJ. It was also great to see relatives participating; it was indeed an afternoon full of fun and entertainment!”
16 Dec 2017
The Rookery Care Home has been fundraising to get some new activity equipment to provide special experiences for those in their care.
Susan Dyke, a member of the team made a big sacrifice and as a result raised over £400 for the cause.
Gail Llewelyn, Home Manager, said: “Sue decided she’s cut her hair off for the cause. She used to have hair that would rival Rapunzel and had never been to a hairdresser, so to have it cut off into a pixie style was a big deal for her. On behalf of everyone at The Rookery I want to say thank you!”